So I'm posting this in here because I never got a response from Christian in the private messaging, so I gave up (I hate quitting) and moved on to another workout in the meanwhile. I couldn't figure some things out and have been a part of other DVD workout program groups, where the response is quick from the staff. I understand this is probably on a smaller scale right now but I would hope the follow up wouldn't take a month. I sent this back on Jan 1st, if Christian can't help maybe y'all can cause I wanna kick some butt when you guys get up here in June!
I too have not recieved a response. It seems that I get daily unsolicited marketing spiels about "fitness mixes" & "distances cocktails," yet I canot get a response regarding the 30 day/30 yards program.
I nomally don't give unsolicited advice, though I'm gonna break habit here and just say five words- the "twenty-four hour rule." A retired Chairman/CEO from Westinghouse Corporation who gave me three "rules" to follow for as long as I was in business. The 24-hour rule was #2. Simple-Respond to ALL messages, regardless of medium, within 24 hours, even if it means having an assistant respond for you to give the recipient a time that you yourself will respond. No excuses.
Because you know as a trainer, that once someone breaks routine, it just becomes easier to justify, rationalize and make excuses for not keeping the discipline neccessary to complete the work-out. Same with the 24-hour.
If someone takes their time to write, call or contact me, the least that I can do is respect their time and return their communications. I respond to over 50 e-mails, texts & phone calls daily, so please spare me on how busy that you are.
Forget about me, though in picking us for this program, there came an obligation on your part. And in Nidine, you had an excited, enthusiastic and sweet person who just needed probably a few minutes of your time. Obviously more than you care to give. It's a shame.
But remember one thing, and while you may not agree, programs like yours are a dime a dozen, just like drivers, irons & putters. There are a lot out there and most work just fine. What seperates companies like yours from the others are the people, and the man/woman at the top.
There is no substitute for manners, etiquette & class.
And there is never an excuse for a lack there of
Just a thought
Fairways & Greens 4ever
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-TMaG RBZ ST 2 Tour(Breast Cancer Pink Head by WalkerJames) 10.5*, Graphite Design Tour AD 9003 S(74gr)
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I Am A Very Kind, Compassionate & Understanding Man......
Until It Is Time To Cease Being Kind, Compassionate & Understanding....
RP Jacobs II