I am 100% on Ryan's side with this argument. I found it hard to listen to because of the way Adam was pushing his argument, basically not letting Ryan speak at points.
Definitely not as easy as just offering free fittings for all. It may work in a big retail environment like he claims, but there is no way that they could offer the amount of options, or level of service that you would get for a TXG.
Bit of a sour taste for MGS after listening to that podcast.