This electric push cart concept is really something so I will expand on my previous post that mentioned that I had one from another company in England. It is a Stewart X9 Follow which I initially had a huge problem to work properly but eventually they came through and I am pretty happy with it now. But there are problems, mainly the cheap plastic cover which easily cracks. Also the screws that are vital to holding the top cover rattled loose and I luckily found an acceptable replacement at a specialty hardware store in Portland OR. Regarding the plastic cover, you have to be really careful (Don't put anything on top of it after it is folded down because the collapsed handle presses on the cover and it caused two cracks that fortunately I can guard against to prevent further damage). But you need to know that they offer a stronger, more durable cover (costs about $1000 more) but I opted not to get it because of three reasons: 1) the special cover is not made by Steward (they outsource it to another company in Europe), 2) they said it would take 3 extra months to get, and 3) I ordered it last November, 2020 during Covid-19 and I was wary about everything, of course!. But overall, I love the device and I literally use it everyday, rain or shine, even if I am only working out on the range (why carry all my clubs between the range, putting areas, chipping/pitching areas and practice bunkers). I did pay $2800 for the Stewart X9 Follow and I do believe it is basically a good product and I have gotten my money's worth, having used it now everyday for five months. I had wanted to be a tester for the Motocaddy but was not chosen.
But here is the bigger issue: my experience with a foreign company was very lacking and my experience is not unique if you look online! Specifically, It is a very complicated story so I won't waste space with too much detail. Essentially, I bought the Stewart X9 Follow electric push cart (made in England) online from Motogolf out of Las Vegas. The handset did not work right (the Remote mode worked but not the Follow mode which I paid extra for) and they referred me to Golf Sellers Direct (GSD) out of Naperville Illinois. After much hassle over the phone to try to fix the handset they wanted me to send it to Naperville IL. Since that would leave me with no way to operate the device, I asked them to send a replacement handset. After much hassle they agreed to send a replacement; it did not work at all!!! I called and got Josh Sellers the owner on the phone and he was barely sympathetic at all with all the hassle I was being put through and that upset me and I told him so but I never used any abusive or crude language. But he told Motogolf I used the "F-bomb" which I never did!! The staff at Motogolf were lukewarm helpful but did intercede for me in getting the problem eventually rectified but at huge inconvenience to me! But worst of all, neither Motogolf or especiallly GDS has apologized or even explained to me what the problem was even after I specifically requested an explanation. There is much, much more to the story but I will conclude by saying that Stewart has an office in South Carolina with a website but multiple attempts to get some help from them (by phone and email) went unanswered. I emailed the Stewart company in England and never got any response. Also, I paid for some attachments that were never provided. Essentially, the company GSD has an exclusive franchise and you are stuck with them for any problems! Motogolf only takes the order; they take no responsibility for the customer satisfaction which is a misrepresentation at the very least! The main problem is Josh Sellers at GSD and the misplaced confidence that Stewart places with GSD!