I had a custom set of P7MCs I was fit for on order since the beginning of April. I understand there are delays and such with various components. However, a top rule of sales is never over promise and under deliver. Instead of giving an unknown ship time, they continually gave a time then delayed it. They finally provided an update at the beginning of September saying the components were available and would be assembled and shipped before the end of the month. When I followed up, oh, sorry, now we are looking at the middle of November. I asked for an explanation and they couldn't provide one. Which component isn't available?, they can't say. I cancelled. I'll wait for the next design or explore other manufacturers. If a single component was the issue after that time frame, maybe offer an alternative that's available. The service is subpar in my eyes.
