infinatejest87

I purchased a new set of the T200 irons and have encountered a problem which seems to be a larger issue than Titleist are making out. The backing plates used to cover the back of the club heads are made from what seems to be a very cheap plastic and simply glued on. Myself and others have found that these plates fall out after only months of usage, not to mention the finish comes off very easily illustrating the poor material used in the covers. Please see the pictures I have attached of my clubs which demonstrates this. Titleist confirmed they know nothing of this issue and that their procedure for people experiencing this problem would be to simple glue it back on. I feel this is unacceptable and not sustainable long term. I mean, how long can cheap plastic stay glued to metal which is constantly exposed to shockwaves plus different temperatures and weather? Not to mention the hideous look these clubs have after only months of usage due to the cheap plastic losing it's finish. It is important that people see the full picture before parting with thousands of pounds of their hard earned cash and I feel my experience will enhance that. I will add to this that I feel the playing performance of the clubs is excellent so no problems there. This does change slightly when the plastic backing plates come off though, as the sound when hitting a shot is very loud but in a bad way.

While it is good that Titleist sent you a new set, I really just wouldn’t feel comfortable with this. There’s a very good chance it’s going to happen again not to mention how awful they look when they start peeling. As it stands every single one of my set is peeling. I wonder if yours aren’t yet as they are still quite new since replacement? Have you been given a fresh 12 month warranty with the new set? I’m not being funny but I can almost guarantee you’ll end up sending them back at some point for another issue whether it be badges coming off or peeling. 

Ok what I was instructed to do was go to a store etc. who sells Titliest products and have them initiate a return for repair order. Dicks was close to me and they sell Titleist so this is where mine were shipped back from. I requested the entire set be checked since it would be possible for another iron in my set could have the same thing happen. As per my local Dicks policy I did have to pay like $30.00 to have them shipped back..  It took three weeks for a brand new set to be shipped back to my home.  
No issue to date however it does have me looking when a shot feels a bit off. 
As for the peeling of the back plate I have not experienced that however I did see that with a Taylormade Stealth HD iron I had. 
 

I purchased a new set of the T200 irons and have encountered a problem which seems to be a larger issue than Titleist are making out. The backing plates used to cover the back of the club heads are made from what seems to be a very cheap plastic and simply glued on. Myself and others have found that these plates fall out after only months of usage, not to mention the finish comes off very easily illustrating the poor material used in the covers. Please see the pictures I have attached of my clubs which demonstrates this. Titleist confirmed they know nothing of this issue and that their procedure for people experiencing this problem would be to simple glue it back on. I feel this is unacceptable and not sustainable long term. I mean, how long can cheap plastic stay glued to metal which is constantly exposed to shockwaves plus different temperatures and weather? Not to mention the hideous look these clubs have after only months of usage due to the cheap plastic losing it's finish. It is important that people see the full picture before parting with thousands of pounds of their hard earned cash and I feel my experience will enhance that. I will add to this that I feel the playing performance of the clubs is excellent so no problems there. This does change slightly when the plastic backing plates come off though, as the sound when hitting a shot is very loud but in a bad way.

This has been a very common issue as of lately it seems. Late Last August I received my T-350's, beautiful looking clubs very long and forgiving. Well on another site these topics began to pop up, one after another. I thought maybe it was some fan boys of another brand who just wanted to bash Titleist. I pretty much feel bad for those that it happened too and really don't have the words to say as I sold mine after 2 months of playing them. I had Mizuno's JPX HMP 923's which I wish I would have never sold them for the T-350's as I had to wait a month without any irons before the T-350 finally arrived. You see I'm not like everyone else who has a back up set and I wasn't going to take the chance of having one of my back plates come off and wait for Titleist to fix the issue. Now I never had a single problem with mine but I hear how people are waiting several weeks to get their irons fixed or have a new set sent to them. I couldn't believe this was happening as I'm glad to go back to a brand that I have trusted for many years and glad I never had the issues that most are experiencing. I do wonder how the person who bought my T-350's are getting along with them as I have no way of finding this out. I also wonder if the person who was in charge of quality control still has a job with Titleist as I will forever look the other way when considering new irons in the future. Titleist should have stopped at the T-100's and T-150's as those I'm sure have been selling very well. 

I purchased a new set of the T200 irons and have encountered a problem which seems to be a larger issue than Titleist are making out. The backing plates used to cover the back of the club heads are made from what seems to be a very cheap plastic and simply glued on. Myself and others have found that these plates fall out after only months of usage, not to mention the finish comes off very easily illustrating the poor material used in the covers. Please see the pictures I have attached of my clubs which demonstrates this. Titleist confirmed they know nothing of this issue and that their procedure for people experiencing this problem would be to simple glue it back on. I feel this is unacceptable and not sustainable long term. I mean, how long can cheap plastic stay glued to metal which is constantly exposed to shockwaves plus different temperatures and weather? Not to mention the hideous look these clubs have after only months of usage due to the cheap plastic losing it's finish. It is important that people see the full picture before parting with thousands of pounds of their hard earned cash and I feel my experience will enhance that. I will add to this that I feel the playing performance of the clubs is excellent so no problems there. This does change slightly when the plastic backing plates come off though, as the sound when hitting a shot is very loud but in a bad way.

@ole gray experienced the same with his T350 irons. Titleist made it right so please don’t accept the “just glue it back on.”
 
Did you purchase from Titleist direct or through a retailer?

He’ll chime in and share his experience. 

I purchased a new set of the T200 irons and have encountered a problem which seems to be a larger issue than Titleist are making out. The backing plates used to cover the back of the club heads are made from what seems to be a very cheap plastic and simply glued on. Myself and others have found that these plates fall out after only months of usage, not to mention the finish comes off very easily illustrating the poor material used in the covers. Please see the pictures I have attached of my clubs which demonstrates this. Titleist confirmed they know nothing of this issue and that their procedure for people experiencing this problem would be to simple glue it back on. I feel this is unacceptable and not sustainable long term. I mean, how long can cheap plastic stay glued to metal which is constantly exposed to shockwaves plus different temperatures and weather? Not to mention the hideous look these clubs have after only months of usage due to the cheap plastic losing it's finish. It is important that people see the full picture before parting with thousands of pounds of their hard earned cash and I feel my experience will enhance that. I will add to this that I feel the playing performance of the clubs is excellent so no problems there. This does change slightly when the plastic backing plates come off though, as the sound when hitting a shot is very loud but in a bad way.