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  1. Steve (temporarily in LA, Calif) 95mph K-Sig Preference: Tour
  2. The order did not show up on the date paid for, "Guaranteed on or before July 22". It showed up on July 24 as it was labeled and shipped 2 days late. The company is Rock Bottom Golf. I have purchased a number of times from RBG because their prices can be very good. Now I just need to be aware those prices come with a risk. They admitted they shipped late, with excuses, but even the simple refund of the $6.99 up charge for expedited shipping required I wait until after it arrives and send them another email. They already knew they shipped it late and the UPS tracking was clear i
  3. We can agree to disagree. I have no problem with that. A back and forth of countering points is part of a normal discussion. Implying I was after a free club is not laying out a position. It is throwing in an untrue statement to spin blame away and muddy the waters. That the company delayed shipping 2 extra days even though it was meant to be guaranteed is not in question. They did. The label printing date is clearly noted on UPS tracking and they admitted as such... because they were busy and had some problems at the warehouse. Things thay actually could have been addressed b
  4. Mine is usually marked with a cart path scrape.
  5. For me it is a 19* Adams Idea Super Hybrid. I have bought 2 others since but keep putting the Adams back in the bag even though it is pretty beat up. It just suits my eye at address.
  6. I also bought stuff from them with no problems and they often have some great deals on previous season gear. For current season gear I second the suggestion to send Discount Dan's an email for a quote. They gave me best price, by far, for new irons I just bought.
  7. First of all I never asked them for free equipment I offered to BUY another club so please dont make stuff up. It is a weak attempt to spin this against me. It is not last minute to order something on the 14th and pay extra for a "guaranteed delivery on the 22nd". Refunding what I paid for "guaranteed shipping" is not an "offer" it is an obligation since they did not actually do it. I sense some of you might know this company since there are often links to buy from them on this forum, and the negative spin is suspicious. I will leave it that their company name describes not
  8. Actually the company did make a guarantee. They had an option to pay extra for "Guaranteed Ground by July 22" which I paid for. They did not even flag they would miss the date. It was the UPS Tracking that showed it. It was piss poor service. I planned within the stated time
  9. If the company did not make such a big deal on their website about their commitment to ship ASAP, 'usually same day' then I might agree with you. But they do. This label was printed at the end of 3rd business day, per UPS. Also, if a company has expedited shipping options for a fee, which this was, then they should deliver the expedited service they charged for in relation to the complete order. I made a purchase linked to paying an extra charge to get club on time. There was actually still time for them to fulfill this as I offered to pay for a hybrid to fill the gap if they would cover
  10. I posted another thread about a bad experience with another golf retailer... just want to be clear that it is not DiscountDan's. They were the best deal and great service!!!
  11. I just had a well known online golf shop ruin the start of my golf holiday. They have a 'Guaranteed Ground Delivered" option with often noted "Same Day Shipping" all over the website. I am arriving on Monday to the US with rounds set for Tuesday and Wednesday and have a new set of irons, wedges and putter...and a new bag waiting for me. I needed something to tee off so ordered a used 5 wood since it could work double duty from the fairway. I could not afford to buy a new fairway since I already spent too much on new irons and wedges. Placed order on a Sunday so knew it would not be shipp
  12. In the end that is exactly who I used. They were great to deal with and great price. Clubs already arrived even though I have not!! Will always check there first when I need new gear.
  13. Any comments on the quality of sand wedge? Thinking of getting 5-SW but not sure how well the SW will perform. I dont struggle with sand shots but would like something easier on full shots.
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