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  1. I worked a long time in the golf industry. One thing I see severely lacking these days is good Marshalling. Here are some of my suggestions, feel free to add your own. Guide to Good Marshalling First and foremost, it starts at the Pro Shop. They need to tell groups what is expected of them: Less than 15 minutes per hole and keep up with the group in front of you. Marshals should always carry; 4 little flags, extra balls and a tee sheet. When they see an open hole on the golf course, you don't just pull up and say “you're a hole behind, get moving” then pull away. They should say “I noticed a gap in front of you, I'll do my best to help you catch up but if you can't, you'll need to skip a hole”. Then stay with the group and help find errant balls (or give them one out of your basket), rake bunkers and possibly give yardages until they catch up. If they don't catch up, never let the group behind play through, that only slows down everything behind. Simply ask them to skip a hole. Yes, they will probably be offended, but would you rather offend 4 slow players or the 50 behind them that are getting more annoyed by the minute. If they refuse to skip a hole, I like to offer them a certificate for a free round another day. We never honored these certificates on the weekend or holidays when we are busy. ​Side Note, I would tell my Marshals that if they got caught picking up more golf balls then trash, they would be fired. I thought it was working until I found out that they would simply stop at a trash can on the course and put a bunch in their cart.
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