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Ashton Plumley

Need Help...Marion Country Club Marion, Ohio

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I do not want to open up a bash session here but I have some questions to all my friends here on MGS.

 

If you pay with cash in the Pro Shop they are taught to not give you change unless you ask for it, thoughts?

 

They charge a 3% fee to use a credit card, thoughts?

 

They are not very prompt on billing and therefore you may incur late fees, thoughts?

 

I ended my services with them over a year ago and they proceeded to charge me a "finance charge", yet I never financed anything with them, thoughts?

 

Although my full balance is paid, less the fake finance charge, they are turning me into a collection agency, thoughts?

 

If anyone in there infinite wisdom can shed some light on this please help.

 

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If you pay with cash in the Pro Shop they are taught to not give you change unless you ask for it, thoughts?  Bullshit.......ask for it, if they don't provide your change, then don't buy.

They charge a 3% fee to use a credit card, thoughts? Credit Card processing fees should be built into the sales price.....the only time you should pay the add-on is when making a major purchase such as home repiars.

They are not very prompt on billing and therefore you may incur late fees, thoughts? If you are a member and you have a monthly dues, know the date the dues are due and schedule your payment appropriately, then, if you have add'l fees(dining, etc.) pay them separately after you receive the bill.

I ended my services with them over a year ago and they proceeded to charge me a "finance charge", yet I never financed anything with them, thoughts? Don't pay it, unless there was a fee for breaking your membership.

Although my full balance is paid, less the fake finance charge, they are turning me into a collection agency, thoughts? It will hurt your credit score, but if you did not incurr the fee, then fight it.

If anyone in there infinite wisdom can shed some light on this please help. I am not sure what wisdom I have but you have my comments regarding your questions....I hope this helps you Aston....

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Thx fozcycle. I have decided to end my services with them. I wish there was a good way to let people know what kind of shady systems they are running. If they would just build the 3% charge into the pricing I wouldn't care but I feel like they are just trying to steal from me at every chance they get. It's so lousy. I really feel like they shouldn't be aloud to call themselves a country club.

 

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They should be able to provide you with some sort of an interest statement. Meaning they need to prove that the interest was charged on a balance that you owed during a particular period of time.

 

While the entire charge sounds bogus, if they can't provide you with this it should make fighting the charge pretty easy. No proof is generally an easy win.

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Since you are no longer a member I'd go by there and speak with accounting. How much do they say you own them? I'd clear it up. If you owe it pay it and be done with them.

 

My club charges a 3% fee if I pay my monthly statement/dues by credit card. So I don't. I hand them a check on or before the end of the month.

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I do not want to open up a bash session here but I have some questions to all my friends here on MGS.

 

If you pay with cash in the Pro Shop they are taught to not give you change unless you ask for it, thoughts?

 

They charge a 3% fee to use a credit card, thoughts?

 

They are not very prompt on billing and therefore you may incur late fees, thoughts?

 

I ended my services with them over a year ago and they proceeded to charge me a "finance charge", yet I never financed anything with them, thoughts?

 

Although my full balance is paid, less the fake finance charge, they are turning me into a collection agency, thoughts?

 

If anyone in there infinite wisdom can shed some light on this please help.

 

sent using MyGolfSpy mobile app

I agree with pretty muh everything Foz said but will add this. Did they have anywhere in writing were they said they were going to charge said finance charge and you had to sign it? Such as the membership agreement/contract or billing agreement? IF they did and you signed it then you may as well pay it and be done with them. If not then fight it. It shouldn't be very hard to prove otherwise. They actually have to produce something saying you agreed to the charges at some point. The kicker is in the paperwork. 

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Here is where I dropped the ball. I was a member for 3 years and I don't have the original paperwork. I have asked for a copy 3 times and nobody will give me one.

 

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Here is where I dropped the ball. I was a member for 3 years and I don't have the original paperwork. I have asked for a copy 3 times and nobody will give me one.

 

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I believe they are required to give you a copy of the original. Tell them if they can provide documentation you signed that agrees to the "finance charge" then you will pay it. My bet is they won't be able to if they aren't wanting to give you a copy. 

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They are absolutely required to provide you with a copy. If you took them to court or even if they sent you to a collector they would have to provide you with the paper work so that's another sign that they don't have anything. I live in Columbus. I'm trying to scheme a way that they might send me a copy of the current membership agreement to "review" haha

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If you do get a copy I am wondering if it is the same as mine was 3 years ago. Also think of this, have you ever heard of auto renew for a membership? I should have to sign each year should I not? Well I only signed in the beginning and then they just kept billing me and I was using the facilities so that was fine but now looking back isn't that illegal?

 

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Like stated above if we pay our bill with a credit card then we get a 3% charge.  I always pay by check.  I know if we do not send a letter to the club saying that we are resigning as members then we are still members for 2017.  Its not a auto renew, but most country clubs you do have to resign from. Hope this helps.

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The  "auto renew" is pretty common I would think. It's common for things like country clubs to have "grandfathered" deals with members who have been there awhile and things change over the years. Prices usually change on certain things but other things may not I suppose.

 

I'm not sure if it would be the same or not. It could very well be completely different. I'm just thinking it would give you a reference. Though, frankly, there is zero reason why you can't get a copy of your agreement. I'd be driving there and I'd sit in the office and wait until they produced the copy.

 

I'll also say this, in this situation. I have NO idea how you've handled the situation thus far so don't take this comment as any reflection of that, but, kill them with kindness. It sounds like its a bit of a mess of an organization which means the employees are likely unhappy. You stand a much better "shot" at getting it corrected on your terms if said employee isn't feeling like they're getting yelled at from both sides. Hopefully that makes sense, and again, obviously no reflection on how you've handled it so far.

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Wow

 

All of this is hard to imagine. Clubs are normally very good at keeping their membership informed about things such as price changes or potential discounts 3 percent cash/check stuff like that.

 

Normally resignations must be submitted in writing so that could be on you.

 

I don't know what to say about keeping the change for cash sales in the clubhouse.

 

I think you should go in, sit with the accountant and settle the matter.

 

Good luck

 

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I will add this... I've started noticing places not giving you the coins when returning your change. Only the bills. There have been a few times that I made the sales person - waitress/waiter, etc. go back and get it. Usually it's a rather small about. But, it's the principal of the deal and I don't like it.

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I will add this... I've started noticing places not giving you the coins when returning your change. Only the bills. There have been a few times that I made the sales person - waitress/waiter, etc. go back and get it. Usually it's a rather small about. But, it's the principal of the deal and I don't like it.

 

As long as they are rounding up, then there should be no problem....  $4.15 change, bring me a fiver.  Otherwise, I'd better get every red cent back. 

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As long as they are rounding up, then there should be no problem.... $4.15 change, bring me a fiver. Otherwise, I'd better get every red cent back.

Agreed! The worst part is that money still probably isn't making it to the pocket of the employees.

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Auto renew on contracts isn't a new thing. It's 100% legal as well. I believe you must sign or initial something agreeing to it though. Generally, when they are auto renewed it is on a month to month basis unless the contract states otherwise.

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As long as they are rounding up, then there should be no problem....  $4.15 change, bring me a fiver.  Otherwise, I'd better get every red cent back. 

 

Exactly this.

 

I volunteered at PGA Championship this year in the merchandise tent -- They were rounding down to nearest quarter. For example, if your bill was $50.24 then the machine rounded down to $50. If people want to stop dealing with small change then this seems to be the right way to do it.

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I pay my bill monthly with a CC and don't get charged extra.....so I get reward points

 

 

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