BigtazzGolf Posted September 20, 2016 Share Posted September 20, 2016 I just want to say how much I love Callaway and the service they give to us homers. My zipper on my US Open staff bag began to separate from the fabric. Asked Callaway what was the best way to fix it and they said not easily but instead of fixing it, would I be interested in swapping it for this year's regular staff bag. Well after they quit twisting my arm I agreed to it lol They'll monogram it and it'll be almost like mine that I have now. Love the folks at Callaway! Sent using the MGS app! @bigtazzGOLF on Twitter Grip n Rip it Chicks dig the LONG ball In my staff bag King F7+ Mitsubishi Tensei CK Pro White 60 - Graphite Tour X-Stiff CBX 13.5 3 Wood Atomic Irons 4-AW (reviewing) CG16 Satin 52* 588 RTX 2.0 56* and 60* Sentio Sierra 101-M Putter Proud tester of the Tommy Armour ATOMIC Irons Link to comment Share on other sites More sharing options...
MmmmmmBuddy Posted September 20, 2016 Share Posted September 20, 2016 The team at Callaway is in the running for US Customer Service group of the year for golf club companies. Stories like this are the rule and not the exception. Driver - Ping G430 Max 9° | Ventus Blue TR Hybrid - ZX 16° & 18° | GD Tour IZ S 2 Iron - ZU65 17° | AeroTech SteelFiber 110icw S Irons - ZX7 MKII 4-Pw | TTDGTI S400, std length 1° flat Wedges - RTX 6 Tour Rack 50° 54° 58° | TTDGTI S400, std length 1° flat Putter - L.A.B. Golf Link.1 | LA Golf P135 shaft | Garsen Quad Tour grip Link to comment Share on other sites More sharing options...
Philly Golf Guy Posted September 20, 2016 Share Posted September 20, 2016 If agree with Callaway's CS being great. I've had lots of interaction with them and every time have come away very satisfied. WIT Sta Dry Bag: Driver: '17 M2 Woods: M2 3W and 5W Hybrids: Apex 3h and 5h Irons: MP 18 MMC Wedges: MD PM Grind, 56* and 60* Putter: California Sonoma Link to comment Share on other sites More sharing options...
Golfspy_CG2 Posted September 21, 2016 Share Posted September 21, 2016 I deal with the sales/service team reguarly in my job, and they always exceed whatever I'm looking for. Great job!! G430 Max 10K TSiR1 15.0 Aldlia Ascent 60g TSR2 18.0 PX Aldila Ascent 6og TSi1 20 Aldila Ascent Shafts R T350 5-GW SteelFiber I80 SM10 48F/54M and58K S159 48S/52S/56W/60B Select 5.5 Flowback 35" ProV1 Play number 12 Link to comment Share on other sites More sharing options...
StrokerAce Posted September 21, 2016 Share Posted September 21, 2016 I just want to say how much I love Callaway and the service they give to us homers. My zipper on my US Open staff bag began to separate from the fabric. Asked Callaway what was the best way to fix it and they said not easily but instead of fixing it, would I be interested in swapping it for this year's regular staff bag. Well after they quit twisting my arm I agreed to it lol They'll monogram it and it'll be almost like mine that I have now. Love the folks at Callaway! Sent using the MGS app! @bigtazzGOLF on Twitter Sweet! That's the way things should be done. Wonder if Nike would have handled it the same way.... guess we'll never know! ;) Driver- Cobra Aerojet LS Woods- Cobra LTD 3w 15*, 5W 19*, F9 24* Irons- XXIO X (6-A) Wedges- Callaway Jaws Raw (54/58) Putter- Bettinardi BB56 Ball- Maxfli Tour X Buggy- Motocaddy M7 GPS Remote Electric Caddy Bag- Motocaddy Dry-Series Proudly testing for 2024: Link to comment Share on other sites More sharing options...
Golfspy_CG2 Posted September 21, 2016 Share Posted September 21, 2016 Sweet! That's the way things should be done. Wonder if Nike would have handled it the same way.... guess we'll never know! ;) Actually In my case a resounding yes. They made a huge mistake on an order this week for one of our outings. We thought we would have to tell the Event Planner they wouldn't have shirts to give out at registration on Thursday. Nike went to work, and within 36 hours had a complete new delivery of 170 shirts run and delivered, 1 day ahead of the outing. I realize it was there mistake in the first place, but they didn't make excuses or try to offer an alternative, they just immediately fixed the problem and the the outing will go off as planned. G430 Max 10K TSiR1 15.0 Aldlia Ascent 60g TSR2 18.0 PX Aldila Ascent 6og TSi1 20 Aldila Ascent Shafts R T350 5-GW SteelFiber I80 SM10 48F/54M and58K S159 48S/52S/56W/60B Select 5.5 Flowback 35" ProV1 Play number 12 Link to comment Share on other sites More sharing options...
rshiraishi Posted September 25, 2016 Share Posted September 25, 2016 World class service from them anytime I have to contact them. Sent from my SM-G935P using MyGolfSpy mobile app Link to comment Share on other sites More sharing options...
BigtazzGolf Posted September 28, 2016 Author Share Posted September 28, 2016 New bag arrived and it is ready for the course! Very happy Callaway Homer Sent using the MGS app! @bigtazzGOLF on Twitter Grip n Rip it Chicks dig the LONG ball In my staff bag King F7+ Mitsubishi Tensei CK Pro White 60 - Graphite Tour X-Stiff CBX 13.5 3 Wood Atomic Irons 4-AW (reviewing) CG16 Satin 52* 588 RTX 2.0 56* and 60* Sentio Sierra 101-M Putter Proud tester of the Tommy Armour ATOMIC Irons Link to comment Share on other sites More sharing options...
808nation Posted September 28, 2016 Share Posted September 28, 2016 BigTazz, awesome bag! Sent from my SAMSUNG-SM-N930A using MyGolfSpy mobile app WITB: Driver: Sim2 Max w/ Fujikura Motore X F3 shaft FW Wood: F9 wood 14.5* Hybrids: Sim2 Max 3 Hybrid & Vapor Flex 4 hybrid Irons: Z565 - 7 thru PW & ZU85 - 5 thru 6 with Recoil ZT9 F4 shafts Wedges: RTX4 52*, 56*, 60* Putter: Scotty Cameron M2 Newport Ball: Black & Pro V1 Bag: 2018 MyGolfSpy stand Bag & 2021 Greenside Golf stand bag Link to comment Share on other sites More sharing options...
Peterpc2828 Posted September 28, 2016 Share Posted September 28, 2016 MGS bag tag matches perfectly! Nice. Sent from my iPhone using MyGolfSpy mobile app Link to comment Share on other sites More sharing options...
irishmike27 Posted September 28, 2016 Share Posted September 28, 2016 Also very impressed with the service. Called yesterday because the legs on my wife's 4 year old hyperlite 3.0 bag have always had retraction issues. I just wanted to see if there was an easy fix. The result? Callaway is sending her a brand new bag. I'll definitely look more their way on future purchases. Sent from my iPhone using MyGolfSpy mobile app Link to comment Share on other sites More sharing options...
SuperDave Posted September 28, 2016 Share Posted September 28, 2016 New bag arrived and it is ready for the course! Very happy Callaway Homer PhotoGrid_1475021537142.jpg Sent using the MGS app! @bigtazzGOLF on Twitter I'm a big Callaway fan. That is very nice. Sent from my SM-G920V using MyGolfSpy mobile app Link to comment Share on other sites More sharing options...
StrokerAce Posted September 28, 2016 Share Posted September 28, 2016 New bag arrived and it is ready for the course! Very happy Callaway Homer PhotoGrid_1475021537142.jpg Sent using the MGS app! @bigtazzGOLF on Twitter Wow tazz... that bag is super nice! Love the monogram on it. Really cool... Driver- Cobra Aerojet LS Woods- Cobra LTD 3w 15*, 5W 19*, F9 24* Irons- XXIO X (6-A) Wedges- Callaway Jaws Raw (54/58) Putter- Bettinardi BB56 Ball- Maxfli Tour X Buggy- Motocaddy M7 GPS Remote Electric Caddy Bag- Motocaddy Dry-Series Proudly testing for 2024: Link to comment Share on other sites More sharing options...
BigtazzGolf Posted September 28, 2016 Author Share Posted September 28, 2016 Callaway really knocked it out of the park on this one. Sent using the MGS app! @bigtazzGOLF on Twitter Grip n Rip it Chicks dig the LONG ball In my staff bag King F7+ Mitsubishi Tensei CK Pro White 60 - Graphite Tour X-Stiff CBX 13.5 3 Wood Atomic Irons 4-AW (reviewing) CG16 Satin 52* 588 RTX 2.0 56* and 60* Sentio Sierra 101-M Putter Proud tester of the Tommy Armour ATOMIC Irons Link to comment Share on other sites More sharing options...
jturner7499 Posted September 29, 2016 Share Posted September 29, 2016 After reading this I decided to call about my Callaway Hyper-Lite 4.5 stand bag. It has a rather large rip in the bottom of the front pocket. I called the customer service number and explained what had happened and with out having to answer any crazy questions I was told that they are going to exchange my bag for a brand new Hyper-lite 4 I am beyond pleased and very excited. They have made quite the impression and I'm sure i will purchase from Callaway in the future. Sent from my iPhone using MyGolfSpy mobile app Link to comment Share on other sites More sharing options...
BigtazzGolf Posted September 29, 2016 Author Share Posted September 29, 2016 Just a quick note. If you're on twitter, show them some love and give them a shout, @CallawayGolfCS @CallawayGolf Sent using the MGS app! @bigtazzGOLF on Twitter Grip n Rip it Chicks dig the LONG ball In my staff bag King F7+ Mitsubishi Tensei CK Pro White 60 - Graphite Tour X-Stiff CBX 13.5 3 Wood Atomic Irons 4-AW (reviewing) CG16 Satin 52* 588 RTX 2.0 56* and 60* Sentio Sierra 101-M Putter Proud tester of the Tommy Armour ATOMIC Irons Link to comment Share on other sites More sharing options...
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