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Knowing what I know about the industry (friend owns a cigar company) I'd never purchase from CI again

Driver  :titelist-small: TS 2, Hzrdus Smoke Black Stiff 9.5* Setting, A2

Fairway Wood:   :ping-small: G30 Stiff Shaft

Hybrid:   :titelist-small: TS2 19* Hzrdus Smoke Black Stiff shaft

Irons:     :titelist-small: 718 AP1 (4-PW) AMT Red Stiff Shafts 

Wedges:  :cleveland-small: RTX4 52* 56*

Putter:   :cameron-small: Scotty Cameron Golo 5

Right Handed 

Pittsburgh, PA

 

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I used Thompson when I could not get anything out of CI.  But I almost HAVE to use CI for my next order due to the coupon/bribe.  When I do, I will report back.  I can't blame you for giving up on them.  There are too many choices out there to put up with a bad experience.

:)

I've given up on CI. I have to pay tax to buy from Thompson but they have a special Florida resident 10 percent "discount" that offsets the tax plus a little extra. Their five fer offer at 21.24 for a five pack of premium cigars suits me just fine. I ordered 25 cigars, paid 100 with my discount and got free shipping. They were in my humidor in three days.


Sent from my iPhone using MyGolfSpy

WITB:
Driver Ping Anser 8.5 deg Diamana 'ahina X
3 Wood Adams LS Stock S or TM 14 deg MiniDriver stock S
Irons Ben Hogan FW 15 KBS Tour V S
Wedges Ben Hogan TK 15 KBS Tour V S
Putter Nike Method Concept
Launch Monitor: SkyTrak

 

Play Right-handed

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Please elaborate...

 

Knowing what I know about the industry (friend owns a cigar company) I'd never purchase from CI again

WITB:
Driver Ping Anser 8.5 deg Diamana 'ahina X
3 Wood Adams LS Stock S or TM 14 deg MiniDriver stock S
Irons Ben Hogan FW 15 KBS Tour V S
Wedges Ben Hogan TK 15 KBS Tour V S
Putter Nike Method Concept
Launch Monitor: SkyTrak

 

Play Right-handed

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I've used CI in the past with decent results. Call customer service they will make things right.

JR Cigars is great for Fuente stuff and their house blends

Cigar.com is just and expensive sister store to CI, I tend to avoid them

CigarBid.com is the Ebay side of CI and you can get some smoking deals on there, just be careful its addictive

CigarPage.com- Great prices, but limited selection

Atlantic Cigar.com- Great selection, but a bit pricey and no discounts 

Thompsons- Not if they were the last cigar shop on earth!

 

While I will buy some mass market stuff from the shops above, I've gravitated more toward boutique blends and prefer these shops.

 

Small Batch Cigar - Great people, great brands, great deals. Sign-up for the e-mail list and the daily discounts you will get are sick!!!! They also throw in freebies all the time and not cheap stuff, really nice sticks! And they ship FREE no matter the size of your order.

 

Egars.com- Best place to get single cigars if you just want to try one before investing in a 5pk or box. 

 

Cigar hustler.com- They carry a nice line up including their own house blends that are excellent and a few exclusive blends from RoMa Craft that will knock your socks off.

  • Like 3

Driver: :cobra-small: Speed Zone 9* HZRDUS Smoke Yellow Shaft

3 Wood: :cobra-small: King Speedzone 13.5* HZRDUS Smoke Black Shaft

2 & 3 Hybrids: :cobra-small: Speedzone Recoil 480 ESX Shaft

Irons: :cobra-small: Speedzone 5-GW Recoil 460 ESX Shafts

Wedges: :cobra-small: MIM 54* Versatile/60* Widelow

Putter: :odyssey-small: Dual Force Rossi II

Ball: Whatever I find in the woods

:Arccos:

HCP:18

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  • 1 month later...

Just reporting back - ordered and used the coupon.  Got 2 great deals (coupon was good sale cigars, too)  and it worked out at half the price.

 

Order was shipped the next day and arrived on-time and in good condition.  In my mind they made things right by me, so I will shop again with confidence. 

 

Not trying to sway anyone's thinking here, its just that when I voice a complaint, I feel compelled to follow-up with the rest of the story (when there is one) so that the whole picture is out there.

  • Like 1

WITB:
Driver Ping Anser 8.5 deg Diamana 'ahina X
3 Wood Adams LS Stock S or TM 14 deg MiniDriver stock S
Irons Ben Hogan FW 15 KBS Tour V S
Wedges Ben Hogan TK 15 KBS Tour V S
Putter Nike Method Concept
Launch Monitor: SkyTrak

 

Play Right-handed

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Just placed and order with Neptune Cigars. Needed a Xikar 12th Man cutter for a gift and they had one in stock. Added two Honduran 5-stick samplers too. Will keep you posted when they arrive.

Volvo Intorqueo

 

All the cool kids follow me on twitter: @golfspy_dave

 

If you are not a cool kid, following me on twitter will make you cool...

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I've purchased several orders through CI, and it's sister co. cigarbid.com. Never had a problem receiving an order, but it's not always the fastest delivery. Very good deals to be found on cigarbid. Through the years, I've used many online cigar sites, but these days my 1st stop is cigarbid. CI ranks a distant 2nd.

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  • 4 months later...

Interesting article from Halfwheel that gives some insight into some of the challenges Cigars International experienced the last couple years.

 

 

For the most part, this was not a year of bold risks, massive capital expenditures or complete reboots. Instead, thanks to reasons FDA-related and not, it was pretty conservative. As such, there weren't many standouts for company of the year.

Problematically, the one that did stand out for the right reasons—General Cigar Co.—saw its sister company—Cigars International—stand out for all the wrong reasons. Despite a very public poor year for Cigars International, we still felt like the accomplishments of General Cigar Co. in 2017 were largely unparalleled.

 

As such, Scandinavian Tobacco Group (STG), the parent of both General and CI, is the winner for company of the year.

First, the bad.

In April, Cigars International publicly acknowledged that an upgrade to its IT infrastructure had caused major issues, namely, the world's largest retailer was no longer able to fulfill orders. That led to STG, which is a publicly-traded company, to downgrade its financial guidance for the year from 1-3 percent growth to 4-8 in negative growth. STG never changed its guidance and acknowledged that it was having to spend money aggressively to retain customers.

On the positive side, Cigars International is coming to Texas. The company said it would spend $1 million in 2017 as part of a planned expansion to the Dallas-Fort Worth area in 2018.

General's year was much different. The company, which sells brands like Cohiba, Macanudo and Partagas in the U.S., replaced much of its executive team between late 2015-2016. There's new life in General and it's showing.

 

Much to the behest of its competitors, General made a concerted effort in 2017 to acquire shelf space in retail humidors, something that will likely pay dividends for year's to company. It continued its extremely aggressive pricing strategy, for example only 1 of 29 new cigars at the trade show from General retails for over $9. It continues to try to introduce popular CI brands like Diesel and Humi-care into shelves, the latter of which could become a large player in that small space.

And General has been unafraid to trim its portfolio and get rid of brands, even new brands, that don't sell. And after years of trying, including that bizarre idea where General hired brokers, it appears the company has finally all but given up on Foundry.

 

But most importantly, the cigars have gotten a lot better. The CAO Amazon Trilogy is a bonafide hit, the company has cigars being made by Ernesto Perez-Carrillo Jr. again—and they are good—and even General's affordable offerings are oftentimes good cigars.

Just two years ago, it seemed little General could do would work. Now, it has competitors legitimately concerned. There's still a pretty common belief amongst those competitors that the financial side of the turnaround isn't yet done, but from the outside looking in, the progress elsewhere has been remarkable.

  • Like 1

Driver: :cobra-small: Speed Zone 9* HZRDUS Smoke Yellow Shaft

3 Wood: :cobra-small: King Speedzone 13.5* HZRDUS Smoke Black Shaft

2 & 3 Hybrids: :cobra-small: Speedzone Recoil 480 ESX Shaft

Irons: :cobra-small: Speedzone 5-GW Recoil 460 ESX Shafts

Wedges: :cobra-small: MIM 54* Versatile/60* Widelow

Putter: :odyssey-small: Dual Force Rossi II

Ball: Whatever I find in the woods

:Arccos:

HCP:18

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  • 3 weeks later...

I saw last night that Scandinavian Tobacco, Owner of CI, Just bought Thompson Cigar. Hopefully they change the shady business practices that Thompson employed.

 

http://tools.euroland.com/tools/PressReleases/GetPressRelease/?ID=3425382&lang=en-GB&companycode=services

Driver: :cobra-small: Speed Zone 9* HZRDUS Smoke Yellow Shaft

3 Wood: :cobra-small: King Speedzone 13.5* HZRDUS Smoke Black Shaft

2 & 3 Hybrids: :cobra-small: Speedzone Recoil 480 ESX Shaft

Irons: :cobra-small: Speedzone 5-GW Recoil 460 ESX Shafts

Wedges: :cobra-small: MIM 54* Versatile/60* Widelow

Putter: :odyssey-small: Dual Force Rossi II

Ball: Whatever I find in the woods

:Arccos:

HCP:18

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  • 2 months later...

So I tried CI again. Things went smoothly and I have a nice cache of cigars in my humidor. La Pearla Habana Morado is my favorite every day cigar and they have the best price on it.

 

 

Sent from my iPhone using MyGolfSpy

  • Like 4

Ping G410 - set at 12 degrees, fade setting - Fujikura Motore X R flex

Ping G410 5-9 wood

G30 6-PW -  Aerotech FT 500 shafts

SCOR 48,52,56,60

EVNRoll ER 5

Titleist Pro VIx optic yellow with revkev stamped on them

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  • 2 months later...

FWIW...I always use CI and have not had any issues since last year when they switched over their inventory/POS system. They even pissed me off last year but when I found out what they were going thru I kinda understood but thought it should have been handled better. Either way it has been great the last year now. Besides one of my favorites is the Diesel Unholy Cocktail and that is the only place to get them.

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Driver: :cobra-small: Speed Zone 9* HZRDUS Smoke Yellow Shaft

3 Wood: :cobra-small: King Speedzone 13.5* HZRDUS Smoke Black Shaft

2 & 3 Hybrids: :cobra-small: Speedzone Recoil 480 ESX Shaft

Irons: :cobra-small: Speedzone 5-GW Recoil 460 ESX Shafts

Wedges: :cobra-small: MIM 54* Versatile/60* Widelow

Putter: :odyssey-small: Dual Force Rossi II

Ball: Whatever I find in the woods

:Arccos:

HCP:18

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