Jump to content

Recommended Posts

Our Sponsors

1 hour ago, GolfSpy MPR said:

Very interesting that this thread should have just been revived. I just got an email an hour ago offering me the opportunity to buy (at a discount) the new GG Pro, with the caddie shipping, with shipping promised on January 4. So they are not dead yet!

Glad to see them finally announce something on the matter! Curious about the video though as I looked up the channel and the video has not been made public. They must only be including it in the email and no updates on the site yet either from what I've seen. I'm also wondering now how they determine who they send those emails to. I got a similar email when GG Live was released and was even asked to fill out a survey for possible beta testing of GG Pro, but I have not received any messages from them since. My GG profile is still active and even after I sold GG Live, I think I used the app once or twice so they must be selective about which users they send those offers to.

  • Like 1

Driver: Mizuno ST190 9.5* Fujikura Atmos Blue 5S
Fairway Wood: Mizuno ST190 15* Fujikura Atmos Blue 6S
Hyrbrid: Mizuno CLK 19* Fujikura Speeder EVO HB
Irons: Nike Vapor Pro Combo (4-PW) Dynamic Gold Pro S300
Wedges: Bridgestone Tour B XW-1 50*, 54*, & 58* Nippon Modus 3 105
Putter: Scotty Cameron Futura 6m 33"
Ball: Bridgestone Tour B XS
Bag: 2017 Titleist Players 5 Stand Bag

Share this post


Link to post
Share on other sites
11 minutes ago, TR1PTIK said:

I'm still leaning toward grabbing another GG Live while I can due to the affordable price, but I really hope they become more actively engaged with their users. That's arguably a bigger issue than the tagging. They need to be pushing regular updates and working on the many feature requests that have been floating around for forever (export to Excel would be a great start!).

Yes, very much this. They have so much data (and they brag about it), but there are so many things they could do with that data to be helpful to their users. My biggest request: let me see my history on a particular hole. I'm in a situation in which I play pretty much all my golf on a single course. So I should be able to see my average score on #4 separated by whether I use driver, FW, hybrid, or iron off the tee. I should be able to see where my drives cluster on certain holes, and what scores I get from the fairway, left rough, or right rough. Etc. There's a goldmine of info there that needs to be unlocked to the user.

  • Like 3

:callaway-small: Epic Flash Sub Zero, 9°, Aldila Rogue White 70 X
:taylormade-small: M4 3HL 16.5°, Atmos Red 60
:cobra-small: F6 5-6W, 19.5°, Fujikura Motore 6.3
:755178188_TourEdge: CBX 20°, Project X HZRDUS 85 5.5
Currently testing: :Sub70: 699 Pro, Modus3 105, 5–PW
:cleveland-small: CBX 48°
:cleveland-small: RTX-3 CB 54° and 60°
:odyssey-small: Stroke Lab EXO Seven Mini, 34"
:srixon-small: Z-Star XV

Share this post


Link to post
Share on other sites
2 minutes ago, GolfSpy MPR said:

Yes, very much this. They have so much data (and they brag about it), but there are so many things they could do with that data to be helpful to their users. My biggest request: let me see my history on a particular hole. I'm in a situation in which I play pretty much all my golf on a single course. So I should be able to see my average score on #4 separated by whether I use driver, FW, hybrid, or iron off the tee. I should be able to see where my drives cluster on certain holes, and what scores I get from the fairway, left rough, or right rough. Etc. There's a goldmine of info there that needs to be unlocked to the user.

I absolutely agree and if they provide that GREAT! If not, let me have the data so I can do it myself in a spreadsheet!!! It's so important to know how you score on certain holes. It let's you know where you can free up a bit and where you need to really focus. I've done this in the past - just looking at raw scores, but I had to go through each round on Game Golf and type everything in!!! So frustrating...

  • Like 1

Driver: Mizuno ST190 9.5* Fujikura Atmos Blue 5S
Fairway Wood: Mizuno ST190 15* Fujikura Atmos Blue 6S
Hyrbrid: Mizuno CLK 19* Fujikura Speeder EVO HB
Irons: Nike Vapor Pro Combo (4-PW) Dynamic Gold Pro S300
Wedges: Bridgestone Tour B XW-1 50*, 54*, & 58* Nippon Modus 3 105
Putter: Scotty Cameron Futura 6m 33"
Ball: Bridgestone Tour B XS
Bag: 2017 Titleist Players 5 Stand Bag

Share this post


Link to post
Share on other sites

One of my buddies has GG Live and it doesn’t compare to my arccos stuff.....with all that being said I’m seriously considering ShotScope.


Sent from my iPad using MyGolfSpy


 

:cobra-small: King F7+ UST Mamiya Chrome Elements 6F4 Shaft

:cobra-small: King F7 3W UST Mamiya Chrome Elements 7F4 Shaft

:cobra-small: King F7 5W UST Mamiya Chrome Elements 7F4 Shaft

:cobra-small: King F7 4 Hybrid Graphite Designs Tour AD-HY 95 Shaft

:cobra-small: King F7 5 Hybrid Graphite Designs Tour AD-HY 95 Shaft

:cobra-small: King F7 6-PW UST Mamiya Recoil 95 Shafts

:cobra-small: King PuR Wedges 50*,54*,58* UST Mamiya Recoil 95 Shafts

:odyssey-small: Metal X Milled #7 with SuperStroke 3.0 grip

Arccos Generation 1 Sensors on all clubs

Snell MTB



Twitter: @timldotson
Instagram: timldotson
Facebook: TimDotson

Share this post


Link to post
Share on other sites

Lost me when no reply’s and long delay for this unit with no up dates.


Sent from my iPhone using MyGolfSpy

Share this post


Link to post
Share on other sites

The value of the data is real.  Knowing how far you hit your clubs is vital to scoring.  And if you're like most of us, I'm willing to bet that you carry two clubs you hit the same distance.  So either changing your gapping or pulling one club out of the bag to free up a spot for something more useful is going to improve your game as well.

And then there's knowing where you should focus your practice time.

  • Like 1

What's in the bag:
Driver - :cobra-small: F8 - Aldila NV Blue 60 ( S )
3 Wood (16*) - :cobra-small: F8 - Aldila NV Blue 60 ( S )
2 Iron - :mizuno-small: FliHi (18*) - Recoil 760 ( S )
4i - GW - :wilson_staff_small: D7 Forged - Recoil 760 ( S )
SW - LW - :cobra-small: F8 - N.S. Pro Modus3 Tour105 ( S )
Putter - :ping-small: Craz-e
Bag - :1590477705_SunMountain: 2.5 (Black)
Ball -  :srixon-small: Z-Star XV
Instagram - @hardcorelooper
Twitter - @meovino
Facebook - mike.eovino
 

Share this post


Link to post
Share on other sites

Now that GG Pro is shipping, has anyone that ordered received it yet? I'm anxious to hear some reviews on the new tech. I wound up grabbing a GG Live from Amazon as I had discussed previously. Ready to get back on the course and start collecting data again. 


Driver: Mizuno ST190 9.5* Fujikura Atmos Blue 5S
Fairway Wood: Mizuno ST190 15* Fujikura Atmos Blue 6S
Hyrbrid: Mizuno CLK 19* Fujikura Speeder EVO HB
Irons: Nike Vapor Pro Combo (4-PW) Dynamic Gold Pro S300
Wedges: Bridgestone Tour B XW-1 50*, 54*, & 58* Nippon Modus 3 105
Putter: Scotty Cameron Futura 6m 33"
Ball: Bridgestone Tour B XS
Bag: 2017 Titleist Players 5 Stand Bag

Share this post


Link to post
Share on other sites

What I don't know is what helps, had live since last may worked great until november, couldn't update to mac via usb.  I contacted cs and was told to upload via bluetooth to my iPhone.  They update the app in january and now I can't upload through iPhone, they recommended a hard reset of my phone and try again.  I did that  and still no go, last email tried to explain how to pair device to phone, sadly disappointed and hope you all have better luck with the "pro" system.  I liked the information provided but in this day and age not being compatible with apple updates are sad, asked about mac mojave compatability was told they have the code and are working on it.....

Share this post


Link to post
Share on other sites

 

13 hours ago, g-off said:

What I don't know is what helps, had live since last may worked great until november, couldn't update to mac via usb.  I contacted cs and was told to upload via bluetooth to my iPhone.  They update the app in january and now I can't upload through iPhone, they recommended a hard reset of my phone and try again.  I did that  and still no go, last email tried to explain how to pair device to phone, sadly disappointed and hope you all have better luck with the "pro" system.  I liked the information provided but in this day and age not being compatible with apple updates are sad, asked about mac mojave compatability was told they have the code and are working on it.....

That's odd. I've not had any issues connecting to my iPhone or Mac with Live. Does it not connect to the Mac at all or does it just not upload? If it connects via the Game Golf software for Mac OS, I'd suggest using the options there to factory reset your GG Live. May not do anything, but it's worth a shot. 


Driver: Mizuno ST190 9.5* Fujikura Atmos Blue 5S
Fairway Wood: Mizuno ST190 15* Fujikura Atmos Blue 6S
Hyrbrid: Mizuno CLK 19* Fujikura Speeder EVO HB
Irons: Nike Vapor Pro Combo (4-PW) Dynamic Gold Pro S300
Wedges: Bridgestone Tour B XW-1 50*, 54*, & 58* Nippon Modus 3 105
Putter: Scotty Cameron Futura 6m 33"
Ball: Bridgestone Tour B XS
Bag: 2017 Titleist Players 5 Stand Bag

Share this post


Link to post
Share on other sites
4 hours ago, TR1PTIK said:

 

That's odd. I've not had any issues connecting to my iPhone or Mac with Live. Does it not connect to the Mac at all or does it just not upload? If it connects via the Game Golf software for Mac OS, I'd suggest using the options there to factory reset your GG Live. May not do anything, but it's worth a shot. 

It quit uploading via usb november/december, had no issues could transfer via bluetooth to phone and then transfer to mac,  I've hard reset phone at their advice deleted app repaired via bluetooth.  If plugged in via usb I get a usb not detected gg cs pointed me to upload via bluetooth to phone as it was apparently an apple mojave issue.  I've reset numerous times and still no joy, got another email today so maybe there's some hope.  I really like the system it does what I need but something shouldn't be a brick after 6 months.

Share this post


Link to post
Share on other sites

Unless I did the update and forgot, I'm still running on High Sierra so I haven't had any issues yet. We'll see if that changes I guess. I just purchased a new Live device after selling my previous one and giving Arccos a shot for a few months. I at least have a PC for backup if needed though. Hope you get some good news. I've always had good experiences with their CS, but I've not run into a problem quite like yours before.


Driver: Mizuno ST190 9.5* Fujikura Atmos Blue 5S
Fairway Wood: Mizuno ST190 15* Fujikura Atmos Blue 6S
Hyrbrid: Mizuno CLK 19* Fujikura Speeder EVO HB
Irons: Nike Vapor Pro Combo (4-PW) Dynamic Gold Pro S300
Wedges: Bridgestone Tour B XW-1 50*, 54*, & 58* Nippon Modus 3 105
Putter: Scotty Cameron Futura 6m 33"
Ball: Bridgestone Tour B XS
Bag: 2017 Titleist Players 5 Stand Bag

Share this post


Link to post
Share on other sites

Am I missing something here? Is this $100 more than either Arccos or Shot Scope AND I get to pay $50 per year for the smart caddie? Hasn’t Arccos included that now? What makes this $100 better than the other systems? I suppose the interface can make it or break it depending on your preference. Is the lack of a phone or watch worth $100?


Sent from my iPhone using MyGolfSpy

  • Like 1

:ping-small: G400 LST 8.5 Ping Tour 65 Stiff

:adams-small: Adams XTD Ti 18 deg 3Hy

:benhogan-small: Ben Hogan PTx 22-46 

:benhogan-small: Ben Hogan TK15 50, 54, 58 deg wedges

:cameron-small: Futura 5.5

Share this post


Link to post
Share on other sites

Reviving this thread again now that the product is actually on the market -- I bit on the pre-sale and have been using it for a few weeks (I received it in January but live in Wisconsin, so April was the first chance to try it). Has anyone else tried it? I'm curious if you've had better results or have some tips to share. 

I've tried Arccos 360, Shot Scope v2, and now Game Golf Pro -- I did not try the original Game Golf products (despite my GolfTEC coach trying to push them on me) because I refuse to change my shot routine for tracking (Shot Scope's PinCollect isn't as bad because you need to pull your ball out of the hole anyway). Each of them have their downsides (Arccos with the phone and giant putter tag; Shot Scope's bulky watch), but this one looked like the holy grail with no negatives - I was excited to get my hands on it, kept checking back in on when it would finally be released, and jumped at the pre-sale as soon as it was available. 

But so far, it has been a total letdown. <The rest of this is somewhat chronological, so if you want to know on-course performance, jump ahead a few paragraphs>

Setup was a beast. Each tag required pairing by hovering a magnet over top, but they were very finicky -- on my first effort, 0 tags paired, so I e-mailed customer service and tried again the next day; second effort, 3 tags paired; two hours and two phone restarts later, all but one were paired, and I just moved on without it (turns out you might need to "wake up" the I tags before you can do the magnetic pairing -- I found that blowing on them like an old Nintendo game helped with the last one). Once paired, each tag needed a firmware update, which took 3-5 minutes per tag plus the time it takes to do the same magnet flow (it's a new product, so optimization updates are expected -- it was just time consuming). All-in, setup took me 4-5 hours. 

The app during setup was glitchy and the content is surprisingly mediocre given how long they've been a player in this market. One example: after a few minutes, it would tell me my tag firmware update failed, but when I try to restart it, it tells me it's already on the most up-to-date firmware. For content, all of my clubs are pretty mainstream, but I had to add the brand/model as custom options because they were not in the list. 

On-Course it does not live up to expectations. The biggest issue is that I simply have not gotten it to function as expected -- the original ad says "it doesn't miss shots", but I've found that to be blatantly false. I've moved the medallion around to different parts of my belt, tried a variety of fixes suggested in a support ticket (that I've now had open for a couple weeks, and it's going in circles), even tried a factory reset on the medallion (support ticket suggestion). After 6 rounds, it has only picked up a single shot inside 100 yds (a 9 iron chip this morning), has missed entire holes, typically picks up ~1 swing per hole and might pick up a putt or two (but you tell the app how many putts you had, so I think a lot of the putts came from that, not the actual tracking device). In one of my 18 hole rounds, it picked up shots on only 3 holes; in another, it worked reasonably well for ~7 holes in the middle before starting to slip and eventually missing the last 4 holes completely. On another 9 hole round, after implementing some suggestions from their support team, I shot 40, but it only picked up 21 shots over 6 holes, 14 of which were putts, and they were all over the place (again, glitchy software -- it marked me for a 6 on a hole with "P-P-P-7i-P-P" with the third putt being 398 yds, which clearly should have been on a different hole). I struck out with their e-mail based support, so I now have a call scheduled that will hopefully figure something out (maybe those firmware errors were legit?). If you want to see my actual results, I published most of these rounds, so just sign up for a free Game Golf account and check out my page (same username as MGS) - it's comical. 

Other Notable Things: That whole "no phone, just play golf" thing is a bit misleading as well. It's also the major reason that I bought this, which contributes to the letdown. For best results, you should use the phone app, connect it to the medallion, and keep the two close-by (sounds like within Bluetooth distance, so best to carry the phone on you and not let your buddy drive away with your phone in the cart). When using the phone this way, it eats a lot of battery (they say you need 25-40% battery to start the round, but I have a long-lasting battery that drained from 50% to 15% by hole 11 this morning). It can work without the phone, but I haven't seen good results with that either -- I tried one whole round with it, which went very poorly; I also shut down the app because of the battery draining this morning, and it still picked up shots on my last couple holes, but it seemed to get confused (shots on the wrong holes, etc.). 

Conclusion(s): I'm still hopeful. I want this support call to go well. I want to figure out that something is wrong with my tags and/or medallion that can be fixed (or replaced). But I'm not confident, so I'm also hoping their "30 day money back guarantee" clock started on the date I set it up rather than the date I purchased or received it (again, received in January in Wisconsin). After the initial issues, I did contact Arccos support about the putter tag size, which was a major issue for me when using their product -- they are taking pre-orders for a device (Arccos Link) that eliminates the phone-in-pocket need, and they now have a "normal" sized putter tag, which they offered to throw in for free if I ordered Link. If we can't get these technical issues resolved, there's a very good chance I'll be using Arccos again by mid-season. 

  • Like 2

Driver: Callaway Epic Flash Sub Zero, 9* (adjusted to 10*), Accra TZ6 75 (American Flag), M5 Flex

Fairway: TaylorMade SIM, 15*, Accra FX 2.0 300F, M5 Flex

Driving Iron: Srixon U85 2 iron, Fujikura Pro 2.0 8 HB, S Flex

Irons: 4-6: Mizuno JPX-919 Forged, 7-PW: Mizuno JPX-919 Tour, all with Nippon Pro Modus 120 S Flex

Wedges: Mizuno T-20 Blue Ion 50.07, 56.10, 60.06

Putter: EvnRoll ER5B 35" with Gravity Grip

Share this post


Link to post
Share on other sites
16 hours ago, ChiefMikeOfficer said:

Reviving this thread again now that the product is actually on the market -- I bit on the pre-sale and have been using it for a few weeks (I received it in January but live in Wisconsin, so April was the first chance to try it). Has anyone else tried it? I'm curious if you've had better results or have some tips to share. 

I've tried Arccos 360, Shot Scope v2, and now Game Golf Pro -- I did not try the original Game Golf products (despite my GolfTEC coach trying to push them on me) because I refuse to change my shot routine for tracking (Shot Scope's PinCollect isn't as bad because you need to pull your ball out of the hole anyway). Each of them have their downsides (Arccos with the phone and giant putter tag; Shot Scope's bulky watch), but this one looked like the holy grail with no negatives - I was excited to get my hands on it, kept checking back in on when it would finally be released, and jumped at the pre-sale as soon as it was available. 

But so far, it has been a total letdown. <The rest of this is somewhat chronological, so if you want to know on-course performance, jump ahead a few paragraphs>

Setup was a beast. Each tag required pairing by hovering a magnet over top, but they were very finicky -- on my first effort, 0 tags paired, so I e-mailed customer service and tried again the next day; second effort, 3 tags paired; two hours and two phone restarts later, all but one were paired, and I just moved on without it (turns out you might need to "wake up" the I tags before you can do the magnetic pairing -- I found that blowing on them like an old Nintendo game helped with the last one). Once paired, each tag needed a firmware update, which took 3-5 minutes per tag plus the time it takes to do the same magnet flow (it's a new product, so optimization updates are expected -- it was just time consuming). All-in, setup took me 4-5 hours. 

The app during setup was glitchy and the content is surprisingly mediocre given how long they've been a player in this market. One example: after a few minutes, it would tell me my tag firmware update failed, but when I try to restart it, it tells me it's already on the most up-to-date firmware. For content, all of my clubs are pretty mainstream, but I had to add the brand/model as custom options because they were not in the list. 

On-Course it does not live up to expectations. The biggest issue is that I simply have not gotten it to function as expected -- the original ad says "it doesn't miss shots", but I've found that to be blatantly false. I've moved the medallion around to different parts of my belt, tried a variety of fixes suggested in a support ticket (that I've now had open for a couple weeks, and it's going in circles), even tried a factory reset on the medallion (support ticket suggestion). After 6 rounds, it has only picked up a single shot inside 100 yds (a 9 iron chip this morning), has missed entire holes, typically picks up ~1 swing per hole and might pick up a putt or two (but you tell the app how many putts you had, so I think a lot of the putts came from that, not the actual tracking device). In one of my 18 hole rounds, it picked up shots on only 3 holes; in another, it worked reasonably well for ~7 holes in the middle before starting to slip and eventually missing the last 4 holes completely. On another 9 hole round, after implementing some suggestions from their support team, I shot 40, but it only picked up 21 shots over 6 holes, 14 of which were putts, and they were all over the place (again, glitchy software -- it marked me for a 6 on a hole with "P-P-P-7i-P-P" with the third putt being 398 yds, which clearly should have been on a different hole). I struck out with their e-mail based support, so I now have a call scheduled that will hopefully figure something out (maybe those firmware errors were legit?). If you want to see my actual results, I published most of these rounds, so just sign up for a free Game Golf account and check out my page (same username as MGS) - it's comical. 

Other Notable Things: That whole "no phone, just play golf" thing is a bit misleading as well. It's also the major reason that I bought this, which contributes to the letdown. For best results, you should use the phone app, connect it to the medallion, and keep the two close-by (sounds like within Bluetooth distance, so best to carry the phone on you and not let your buddy drive away with your phone in the cart). When using the phone this way, it eats a lot of battery (they say you need 25-40% battery to start the round, but I have a long-lasting battery that drained from 50% to 15% by hole 11 this morning). It can work without the phone, but I haven't seen good results with that either -- I tried one whole round with it, which went very poorly; I also shut down the app because of the battery draining this morning, and it still picked up shots on my last couple holes, but it seemed to get confused (shots on the wrong holes, etc.). 

Conclusion(s): I'm still hopeful. I want this support call to go well. I want to figure out that something is wrong with my tags and/or medallion that can be fixed (or replaced). But I'm not confident, so I'm also hoping their "30 day money back guarantee" clock started on the date I set it up rather than the date I purchased or received it (again, received in January in Wisconsin). After the initial issues, I did contact Arccos support about the putter tag size, which was a major issue for me when using their product -- they are taking pre-orders for a device (Arccos Link) that eliminates the phone-in-pocket need, and they now have a "normal" sized putter tag, which they offered to throw in for free if I ordered Link. If we can't get these technical issues resolved, there's a very good chance I'll be using Arccos again by mid-season. 

Thanks for sharing your experience with the new product. I've been very curious about it, but from what you've shared and what has been shared by one of the beta testers on the GG forums this sounds like a product worth skipping (certainly for the time being at least). I for one don't have any issues with tagging using the other GG devices as it's such a small change and is nearly without error in execution - probably because of it's simplicity. My biggest gripe with GG Live is that unless (as you suggested) I keep my phone within range for the Bluetooth connection, the data doesn't always sync between the GG device and my phone very well. The easiest work around since I don't want my phone on me all the time is to just use GG Live in a similar manner to GG Classic. I think going forward I will just make the jump to Shot Scope. I've contemplated picking up a GPS watch again and it just makes the most sense. I'd also gather that Shot Scope is perhaps the most reliable and convenient of the three options - if you don't mind the watch.

Sorry to hear about your experience and I hope it does get better. Even with the pre-sale discount, that's a decent chunk of change to spend on something that doesn't work as advertised...

  • Like 3

Driver: Mizuno ST190 9.5* Fujikura Atmos Blue 5S
Fairway Wood: Mizuno ST190 15* Fujikura Atmos Blue 6S
Hyrbrid: Mizuno CLK 19* Fujikura Speeder EVO HB
Irons: Nike Vapor Pro Combo (4-PW) Dynamic Gold Pro S300
Wedges: Bridgestone Tour B XW-1 50*, 54*, & 58* Nippon Modus 3 105
Putter: Scotty Cameron Futura 6m 33"
Ball: Bridgestone Tour B XS
Bag: 2017 Titleist Players 5 Stand Bag

Share this post


Link to post
Share on other sites
On 4/24/2019 at 9:49 PM, ChiefMikeOfficer said:

Reviving this thread again now that the product is actually on the market -- I bit on the pre-sale and have been using it for a few weeks (I received it in January but live in Wisconsin, so April was the first chance to try it). Has anyone else tried it? I'm curious if you've had better results or have some tips to share. 

I've tried Arccos 360, Shot Scope v2, and now Game Golf Pro -- I did not try the original Game Golf products (despite my GolfTEC coach trying to push them on me) because I refuse to change my shot routine for tracking (Shot Scope's PinCollect isn't as bad because you need to pull your ball out of the hole anyway). Each of them have their downsides (Arccos with the phone and giant putter tag; Shot Scope's bulky watch), but this one looked like the holy grail with no negatives - I was excited to get my hands on it, kept checking back in on when it would finally be released, and jumped at the pre-sale as soon as it was available. 

But so far, it has been a total letdown. <The rest of this is somewhat chronological, so if you want to know on-course performance, jump ahead a few paragraphs>

Setup was a beast. Each tag required pairing by hovering a magnet over top, but they were very finicky -- on my first effort, 0 tags paired, so I e-mailed customer service and tried again the next day; second effort, 3 tags paired; two hours and two phone restarts later, all but one were paired, and I just moved on without it (turns out you might need to "wake up" the I tags before you can do the magnetic pairing -- I found that blowing on them like an old Nintendo game helped with the last one). Once paired, each tag needed a firmware update, which took 3-5 minutes per tag plus the time it takes to do the same magnet flow (it's a new product, so optimization updates are expected -- it was just time consuming). All-in, setup took me 4-5 hours. 

The app during setup was glitchy and the content is surprisingly mediocre given how long they've been a player in this market. One example: after a few minutes, it would tell me my tag firmware update failed, but when I try to restart it, it tells me it's already on the most up-to-date firmware. For content, all of my clubs are pretty mainstream, but I had to add the brand/model as custom options because they were not in the list. 

On-Course it does not live up to expectations. The biggest issue is that I simply have not gotten it to function as expected -- the original ad says "it doesn't miss shots", but I've found that to be blatantly false. I've moved the medallion around to different parts of my belt, tried a variety of fixes suggested in a support ticket (that I've now had open for a couple weeks, and it's going in circles), even tried a factory reset on the medallion (support ticket suggestion). After 6 rounds, it has only picked up a single shot inside 100 yds (a 9 iron chip this morning), has missed entire holes, typically picks up ~1 swing per hole and might pick up a putt or two (but you tell the app how many putts you had, so I think a lot of the putts came from that, not the actual tracking device). In one of my 18 hole rounds, it picked up shots on only 3 holes; in another, it worked reasonably well for ~7 holes in the middle before starting to slip and eventually missing the last 4 holes completely. On another 9 hole round, after implementing some suggestions from their support team, I shot 40, but it only picked up 21 shots over 6 holes, 14 of which were putts, and they were all over the place (again, glitchy software -- it marked me for a 6 on a hole with "P-P-P-7i-P-P" with the third putt being 398 yds, which clearly should have been on a different hole). I struck out with their e-mail based support, so I now have a call scheduled that will hopefully figure something out (maybe those firmware errors were legit?). If you want to see my actual results, I published most of these rounds, so just sign up for a free Game Golf account and check out my page (same username as MGS) - it's comical. 

Other Notable Things: That whole "no phone, just play golf" thing is a bit misleading as well. It's also the major reason that I bought this, which contributes to the letdown. For best results, you should use the phone app, connect it to the medallion, and keep the two close-by (sounds like within Bluetooth distance, so best to carry the phone on you and not let your buddy drive away with your phone in the cart). When using the phone this way, it eats a lot of battery (they say you need 25-40% battery to start the round, but I have a long-lasting battery that drained from 50% to 15% by hole 11 this morning). It can work without the phone, but I haven't seen good results with that either -- I tried one whole round with it, which went very poorly; I also shut down the app because of the battery draining this morning, and it still picked up shots on my last couple holes, but it seemed to get confused (shots on the wrong holes, etc.). 

Conclusion(s): I'm still hopeful. I want this support call to go well. I want to figure out that something is wrong with my tags and/or medallion that can be fixed (or replaced). But I'm not confident, so I'm also hoping their "30 day money back guarantee" clock started on the date I set it up rather than the date I purchased or received it (again, received in January in Wisconsin). After the initial issues, I did contact Arccos support about the putter tag size, which was a major issue for me when using their product -- they are taking pre-orders for a device (Arccos Link) that eliminates the phone-in-pocket need, and they now have a "normal" sized putter tag, which they offered to throw in for free if I ordered Link. If we can't get these technical issues resolved, there's a very good chance I'll be using Arccos again by mid-season. 

 

22 hours ago, TR1PTIK said:

Thanks for sharing your experience with the new product. I've been very curious about it, but from what you've shared and what has been shared by one of the beta testers on the GG forums this sounds like a product worth skipping (certainly for the time being at least). I for one don't have any issues with tagging using the other GG devices as it's such a small change and is nearly without error in execution - probably because of it's simplicity. My biggest gripe with GG Live is that unless (as you suggested) I keep my phone within range for the Bluetooth connection, the data doesn't always sync between the GG device and my phone very well. The easiest work around since I don't want my phone on me all the time is to just use GG Live in a similar manner to GG Classic. I think going forward I will just make the jump to Shot Scope. I've contemplated picking up a GPS watch again and it just makes the most sense. I'd also gather that Shot Scope is perhaps the most reliable and convenient of the three options - if you don't mind the watch.

Sorry to hear about your experience and I hope it does get better. Even with the pre-sale discount, that's a decent chunk of change to spend on something that doesn't work as advertised...

Update to this: Customer service no-showed the support appointment and have been unresponsive. I opened a new ticket requesting a refund and have not heard back. Based on recent reviews on their Facebook page, others are seeing similar issues (include the no-show support calls). Reddit tells a different story, and people have been having success with it (but sounds like setup complexity and customer service issues are a trend there as well). I'm also curious what's going on with the company - I think this thread had some speculation on company status; their phone automatically goes to VM (they don't publish a support phone number but it is posted on their Facebook and Google pages); the device was shipped from Tennessee despite them being located in CA; the responses I have seen from customer service are coming at times like 3AM; the recent Arccos/Ping partnership article said Shot Scope is the only true competitor for Arccos; etc. Did they get swallowed up by another company and now that company is trying to capitalize on product hype (that might not be ready for market)? Do they outsource their customer support?

My ideal would be something that just pairs with my Garmin Fenix. Garmin now has tracking tags, but they only pair with their Approach watches. If Shot Scope could somehow get their tags working with a Fenix app instead of requiring their own watch, I'd go back to that in a heartbeat, but I don't know if that's even possible with the underlying technology. 

Edited by ChiefMikeOfficer
Added one Arccos comparison
  • Like 1
  • Sad 2

Driver: Callaway Epic Flash Sub Zero, 9* (adjusted to 10*), Accra TZ6 75 (American Flag), M5 Flex

Fairway: TaylorMade SIM, 15*, Accra FX 2.0 300F, M5 Flex

Driving Iron: Srixon U85 2 iron, Fujikura Pro 2.0 8 HB, S Flex

Irons: 4-6: Mizuno JPX-919 Forged, 7-PW: Mizuno JPX-919 Tour, all with Nippon Pro Modus 120 S Flex

Wedges: Mizuno T-20 Blue Ion 50.07, 56.10, 60.06

Putter: EvnRoll ER5B 35" with Gravity Grip

Share this post


Link to post
Share on other sites
Update to this: Customer service no-showed the support appointment and have been unresponsive. I opened a new ticket requesting a refund and have not heard back. Based on recent reviews on their Facebook page, others are seeing similar issues (include the no-show support calls). Reddit tells a different story, and people have been having success with it (but sounds like setup complexity and customer service issues are a trend there as well). I'm also curious what's going on with the company - I think this thread had some speculation on company status; their phone automatically goes to VM (they don't publish a support phone number but it is posted on their Facebook and Google pages); the device was shipped from Tennessee despite them being located in CA; the responses I have seen from customer service are coming at times like 3AM; the recent Arccos/Ping partnership article said Shot Scope is the only true competitor for Arccos; etc. Did they get swallowed up by another company and now that company is trying to capitalize on product hype (that might not be ready for market)? Do they outsource their customer support?
My ideal would be something that just pairs with my Garmin Fenix. Garmin now has tracking tags, but they only pair with their Approach watches. If Shot Scope could somehow get their tags working with a Fenix app instead of requiring their own watch, I'd go back to that in a heartbeat, but I don't know if that's even possible with the underlying technology. 
That's so annoying. I wish there was an dislike button to hit for this (as in also dislike).

I still wonder what GG claims to offer that is so far beyond the other options to validate the premium price. At the presale rate it wasnt bad, but at the regular price, isn't this quite a bit more than the other two main options?

Sent from my SM-A600A using MyGolfSpy mobile app

  • Like 1

:ping-small: G400 LST 8.5 Ping Tour 65 Stiff

:adams-small: Adams XTD Ti 18 deg 3Hy

:benhogan-small: Ben Hogan PTx 22-46 

:benhogan-small: Ben Hogan TK15 50, 54, 58 deg wedges

:cameron-small: Futura 5.5

Share this post


Link to post
Share on other sites

Yeah that’s annoying. I’m not bothered by a watch and have already started looking at Shot Scope after my experience today. Played a round synced with my phone and did post round edits. Everything looked good and worked more or less as expected until I posted the round and it deleted all but my first hole! I don’t really care about score tracking, fairways, and greens etc. I mainly use it to see what my distances are. It’s a good way for me to monitor how my swing and ball striking progress through the season. Now I’ve got to decide if I buy Shot Scooe v2 or hold out for an updated version...

  • Like 2

Driver: Mizuno ST190 9.5* Fujikura Atmos Blue 5S
Fairway Wood: Mizuno ST190 15* Fujikura Atmos Blue 6S
Hyrbrid: Mizuno CLK 19* Fujikura Speeder EVO HB
Irons: Nike Vapor Pro Combo (4-PW) Dynamic Gold Pro S300
Wedges: Bridgestone Tour B XW-1 50*, 54*, & 58* Nippon Modus 3 105
Putter: Scotty Cameron Futura 6m 33"
Ball: Bridgestone Tour B XS
Bag: 2017 Titleist Players 5 Stand Bag

Share this post


Link to post
Share on other sites
6 hours ago, romeopapazulu said:

That's so annoying. I wish there was an dislike button to hit for this (as in also dislike).

I still wonder what GG claims to offer that is so far beyond the other options to validate the premium price. At the presale rate it wasnt bad, but at the regular price, isn't this quite a bit more than the other two main options?

Sent from my SM-A600A using MyGolfSpy mobile app
 

The prices aren't all that different. GG still has an offer for $250 (presale was $230); Arccos is $250 for the sensors but only $150 if you get the smart grips (debatable whether that's worth the $100 savings -- limited to Lamkin Crossline, likely won't last as long). Shot Scope is $189 right now. 

Because of my functional issues with GG, I haven't had a good comparison with the other products. From what I've read, Game Golf's stats/other software isn't any better than Arccos or Shot Scope. 


Driver: Callaway Epic Flash Sub Zero, 9* (adjusted to 10*), Accra TZ6 75 (American Flag), M5 Flex

Fairway: TaylorMade SIM, 15*, Accra FX 2.0 300F, M5 Flex

Driving Iron: Srixon U85 2 iron, Fujikura Pro 2.0 8 HB, S Flex

Irons: 4-6: Mizuno JPX-919 Forged, 7-PW: Mizuno JPX-919 Tour, all with Nippon Pro Modus 120 S Flex

Wedges: Mizuno T-20 Blue Ion 50.07, 56.10, 60.06

Putter: EvnRoll ER5B 35" with Gravity Grip

Share this post


Link to post
Share on other sites
On 4/26/2019 at 5:20 PM, ChiefMikeOfficer said:

 

Update to this: Customer service no-showed the support appointment and have been unresponsive. I opened a new ticket requesting a refund and have not heard back. Based on recent reviews on their Facebook page, others are seeing similar issues (include the no-show support calls). Reddit tells a different story, and people have been having success with it (but sounds like setup complexity and customer service issues are a trend there as well). I'm also curious what's going on with the company - I think this thread had some speculation on company status; their phone automatically goes to VM (they don't publish a support phone number but it is posted on their Facebook and Google pages); the device was shipped from Tennessee despite them being located in CA; the responses I have seen from customer service are coming at times like 3AM; the recent Arccos/Ping partnership article said Shot Scope is the only true competitor for Arccos; etc. Did they get swallowed up by another company and now that company is trying to capitalize on product hype (that might not be ready for market)? Do they outsource their customer support?

My ideal would be something that just pairs with my Garmin Fenix. Garmin now has tracking tags, but they only pair with their Approach watches. If Shot Scope could somehow get their tags working with a Fenix app instead of requiring their own watch, I'd go back to that in a heartbeat, but I don't know if that's even possible with the underlying technology. 

Unfortunately I have had the exact same experience. First three rounds were recorded as a miss match of holes with a maximum of 50percent of shots. Most recent 4 rounds has 12 holes maximum and less than 66% shots. Using with my pixel XL 3 could only do 10 holes starting from 100% battery.

I have detached the tags, asked for a refund and heard nothing from my 3 emails to support so far. I had very prompt replies initially when I had teething troubles but having given up have heard nothing. 

I got a shot scope v2 and seems to work well but can only manage 26 holes with out a charge which is disappointing. (GG live easily did 36). I actually have an arccos 360 in the cupboard which had even worse battery issues with my Android phone. Might try this with the new belt clip thingy - but will wait for reports....

 

In the mean time I have an original gg a gg live and the pro, think it's time to revive my ebay account!

  • Sad 1

Share this post


Link to post
Share on other sites
On 4/27/2019 at 1:05 PM, Nottingtom said:

Unfortunately I have had the exact same experience. First three rounds were recorded as a miss match of holes with a maximum of 50percent of shots. Most recent 4 rounds has 12 holes maximum and less than 66% shots. Using with my pixel XL 3 could only do 10 holes starting from 100% battery.

I have detached the tags, asked for a refund and heard nothing from my 3 emails to support so far. I had very prompt replies initially when I had teething troubles but having given up have heard nothing. 

I got a shot scope v2 and seems to work well but can only manage 26 holes with out a charge which is disappointing. (GG live easily did 36). I actually have an arccos 360 in the cupboard which had even worse battery issues with my Android phone. Might try this with the new belt clip thingy - but will wait for reports....

 

In the mean time I have an original gg a gg live and the pro, think it's time to revive my ebay account!

Sadly, that customer service experience sounds exactly like mine. When I first reported issues, they were very apologetic and asked specific questions (software version, tag version, phone info, etc.); next, somewhat helpful, but vague and confusing (e.g. "we have a firmware update that will fix that. Do these things to apply it", despite my app saying my firmware was current); eventually unresponsive. 

It might be worth disputing the charge with your bank. I asked BofA if this situation qualified for a dispute, and they said they'd do what they can, but it'll be a month or two before I find out (got the idea from GG's Facebook page where another frustrated customer said AmEx got them a refund). 


Driver: Callaway Epic Flash Sub Zero, 9* (adjusted to 10*), Accra TZ6 75 (American Flag), M5 Flex

Fairway: TaylorMade SIM, 15*, Accra FX 2.0 300F, M5 Flex

Driving Iron: Srixon U85 2 iron, Fujikura Pro 2.0 8 HB, S Flex

Irons: 4-6: Mizuno JPX-919 Forged, 7-PW: Mizuno JPX-919 Tour, all with Nippon Pro Modus 120 S Flex

Wedges: Mizuno T-20 Blue Ion 50.07, 56.10, 60.06

Putter: EvnRoll ER5B 35" with Gravity Grip

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...