jlukes 12,736 Posted April 4, 2018 Author Share Posted April 4, 2018 And I get things come up and this isn't his full time job. However, you need to communicate delays to customers and provide updated estimated completion dates. 1 Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
tommc23 9,461 Posted April 4, 2018 Share Posted April 4, 2018 Anyone close enough to “stop byâ€. Sent from my iPhone using MyGolfSpy Yea Rick I actually work in the city he runs this business at. I don't think it would be professional to pull up in an ambulance or fire truck lol Sent from my SM-G950U using Tapatalk 1 Quote Link to post Share on other sites
Rickp 20,623 Posted April 5, 2018 Share Posted April 5, 2018 He responded this evening that he should have the dlc batch tomorrow. Apparently he doesn't do the dlc himself. Still waiting for him to get me an ETA since Friday marks 8 weeks (originally told 3-4)He's not doing himself proud. Even if he's running behind he should be communicating this to the customer. Ignoring customers is not professional. Sent from my iPhone using MyGolfSpy 1 Quote Rick Left Hand, Driver; Titleist TSi2, Kuro Kage 50 gr R2 5 Wood; Cally Steelhead 5 Hybrid; Cally Steelhead, Hazardous Vista Pro R2 Irons; Ping G710 6-GW, Recoil 460 R2 Putter; Waaay too many to list Link to post Share on other sites
jlukes 12,736 Posted April 5, 2018 Author Share Posted April 5, 2018 He's not doing himself proud. Even if he's running behind he should be communicating this to the customer. Ignoring customers is not professional. Sent from my iPhone using MyGolfSpy Agreed its not a good look. Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
GolfJunkie302 2,232 Posted April 5, 2018 Share Posted April 5, 2018 If I were you, I'd use this experience as leverage and try to get a discount. It doesn't hurt to try, plus it often works. Sent from my SM-T580 using Tapatalk 1 Quote 2017 M1 460, Project X HZRDUS Black 6.0 JPX EZ 3 wood Fly-Z 4H MP-60, 3i-PW, True Temper Dynamic Gold S5 54° & 58°, True Temper Dynamic Gold California Monterey Pro V1x Link to post Share on other sites
Rickp 20,623 Posted April 5, 2018 Share Posted April 5, 2018 If I were you, I'd use this experience as leverage and try to get a discount. It doesn't hurt to try, plus it often works. Sent from my SM-T580 using Tapatalk Why not, Worth a try. Sent from my iPhone using MyGolfSpy 1 Quote Rick Left Hand, Driver; Titleist TSi2, Kuro Kage 50 gr R2 5 Wood; Cally Steelhead 5 Hybrid; Cally Steelhead, Hazardous Vista Pro R2 Irons; Ping G710 6-GW, Recoil 460 R2 Putter; Waaay too many to list Link to post Share on other sites
jlukes 12,736 Posted April 5, 2018 Author Share Posted April 5, 2018 Traded a lot of of messages with Kyle this morning and everything is good. He apologized for the what has gone on over the last month as his work and personal life have been extremely hectic. He shared some details and I completely understand. Looking forward to getting my ER2 back soon 1 Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
Rickp 20,623 Posted April 5, 2018 Share Posted April 5, 2018 Traded a lot of of messages with Kyle this morning and everything is good. He apologized for the what has gone on over the last month as his work and personal life have been extremely hectic. He shared some details and I completely understand. Looking forward to getting my ER2 back soon thats great! I hope he realizes that an email informing you of the delay would have been nice. Sent from my iPhone using MyGolfSpy Quote Rick Left Hand, Driver; Titleist TSi2, Kuro Kage 50 gr R2 5 Wood; Cally Steelhead 5 Hybrid; Cally Steelhead, Hazardous Vista Pro R2 Irons; Ping G710 6-GW, Recoil 460 R2 Putter; Waaay too many to list Link to post Share on other sites
jlukes 12,736 Posted April 5, 2018 Author Share Posted April 5, 2018 thats great! I hope he realizes that an email informing you of the delay would have been nice. Sent from my iPhone using MyGolfSpy He did inform me of delays, unfortunately it lacked specifics around just how long those delays would be. Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
Rickp 20,623 Posted April 5, 2018 Share Posted April 5, 2018 He did inform me of delays, unfortunately it lacked specifics around just how long those delays would be.It sounds like a beautiful refinished putter just in time for Spring. Sent from my iPhone using MyGolfSpy Quote Rick Left Hand, Driver; Titleist TSi2, Kuro Kage 50 gr R2 5 Wood; Cally Steelhead 5 Hybrid; Cally Steelhead, Hazardous Vista Pro R2 Irons; Ping G710 6-GW, Recoil 460 R2 Putter; Waaay too many to list Link to post Share on other sites
RookieBlue7 1,677 Posted April 10, 2018 Share Posted April 10, 2018 Kyle has to get a full batch of putters for DLC ready to do a batch because it's not worth it otherwise. He's a good dude and he is also very busy. He has a lot of putters and I'm sure someone will get missed in communication occasionally. It happens. 1 Quote In The BagDriver: TaylorMade M2 (2017) w/ Project X T1100 HZRDUS Handcrafted 65x Strong 3 wood: Taylormade M1 15* w/ ProjectX T1100 HZRDUS handcrafted 75x3 Hybrid: Adams PRO 18* w/ KBS Tour Hybrid S flex tipped 1/2"4 Hybrid: Adams PRO 20* (bent to 21*) w/ KBS Tour Hybrid S flex tipped 1/2"4-AW: TaylorMade P770 w/ Dynamic Gold Tour Issue Black Onyx S400 SW: 56* Scratch Tour Dept(CC grooves) w/ Dynamic Gold SpinnerLW: 60* Scratch Tour Department (CC grooves) w/ Dynamic Gold SpinnerXW: 64* Cally XForged Vintage w/ DG X100 8 iron tiger steppedPutter: Nike Method Prototype 006 at 34"Have a ton of back-ups in all categories, but there are always 14 clubs in the bag that differ depending on the course and set-up. Bomb and gouge. Yes, I'm a club gigolo. Link to post Share on other sites
jlukes 12,736 Posted April 10, 2018 Author Share Posted April 10, 2018 Kyle has to get a full batch of putters for DLC ready to do a batch because it's not worth it otherwise. He's a good dude and he is also very busy. He has a lot of putters and I'm sure someone will get missed in communication occasionally. It happens.Yeah that's what I learned. They had an issue with delamination in their last batch so they had to make some adjustments to the formulation and are running everything through again because the batch wasn't up to his quality standards. His communication has been so much better over the last week or so. 1 Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
jlukes 12,736 Posted April 18, 2018 Author Share Posted April 18, 2018 Another beautiful weekend coming up that I'll be without my putter. Will be 10 weeks on Friday since he's received it. Getting harder for me to make excuses for him, regardless of what's going on in his life that is affecting the amount of time he can spend refinishing putters. By the time I get my putter back it will be closer to 3 months than the 3-4 weeks I was told when I sent my putter. 3 Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
Shankster 25,559 Posted April 18, 2018 Share Posted April 18, 2018 Hope you are getting this done for free by now. That's insane. 1 Quote Link to post Share on other sites
jlukes 12,736 Posted April 18, 2018 Author Share Posted April 18, 2018 I just want my putter back in one piece 3 Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
Shankster 25,559 Posted April 18, 2018 Share Posted April 18, 2018 No kidding, at least it will look BA when you get it back. Quote Link to post Share on other sites
jlukes 12,736 Posted April 19, 2018 Author Share Posted April 19, 2018 Quick update. He said it'll be free and he'll pay for express shipping back to me once he finishes it. Even though it's been a long wait I told him I still want to give him some compensation. He's got a lot going on outside this business and I just hope he learns how to balance his time after all of this. He does great work but sometimes you can't say yes to everyone or before you know it your supply of man hours can't keep up with demand. 6 Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
JTexGolfer 1,040 Posted April 19, 2018 Share Posted April 19, 2018 Glad he is making it right for you. Has to be hard starting up a side business and figuring out the time constraints. Quote 400 Driver (8*) UST ATTAS Punch 6S F6 Baffler (16*) Matrix Red Tie 65Q4 816 H1 Hybrid (21*,23*) Diamana S+ Blue 82 HY Z765 (5-PW) +2* Aerotech Steelfiber i110cw Vokey SM5 50.08F 54.10M Aerotech Steelfiber i110cw PM Grind 60* Dynamic Gold S400 TR 1966 Anser 2 Z Star ball Pioneer Cart Bag Link to post Share on other sites
Rickp 20,623 Posted April 19, 2018 Share Posted April 19, 2018 Quick update. He said it'll be free and he'll pay for express shipping back to me once he finishes it. Even though it's been a long wait I told him I still want to give him some compensation. He's got a lot going on outside this business and I just hope he learns how to balance his time after all of this. He does great work but sometimes you can't say yes to everyone or before you know it your supply of man hours can't keep up with demand. Nice gesture on his part for the N/C but your right you have to give him some compensation. This is a great learning experience for him. Sent from my iPhone using MyGolfSpy 2 Quote Rick Left Hand, Driver; Titleist TSi2, Kuro Kage 50 gr R2 5 Wood; Cally Steelhead 5 Hybrid; Cally Steelhead, Hazardous Vista Pro R2 Irons; Ping G710 6-GW, Recoil 460 R2 Putter; Waaay too many to list Link to post Share on other sites
jlukes 12,736 Posted April 21, 2018 Author Share Posted April 21, 2018 It's almost done! 6 Quote In my BR-D4 Stand Bag G410 LST 9* VA Nemesys 65X G410 LST 14.5* Tour AD DI 7X ZU85 18* Tour AD 95X 818 H2 20* Tour AD DI 85X MP20 HMB 4 Tour AD 95X JPX 919 Tour 5-9 Oban CT 115 X(-) Vokey SM7 46F - 54S - 59D ER2 Tour B X Link to post Share on other sites
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