HELP! Search N Rescue needs RESCUED

[in3948]

I own the Search N Rescue ball retriever.  Its a great retriever albeit expensive.  The lever popped off the head of the retriever and I cannot find it.  Because it is pressure fit, it did not break off rather just popped off.  I tried to find a replacement part and cannot find who to contact or if I can even get a part.   I would hate to replace the entire retriever because of one small part.   Any ideas or help out there?   Otherwise, beware of this retriever.

[cnosil]

Based on the name it is a BagBoy product.  here is the website,  I would suggest contacting their customer service:

https://bagboycompany.com/products/search-n-rescue.html

 

 

[in3948]

thanks cnosil.  I will give it a try and report back with my findings for the benefit of others.

 

[in3948]

Update:  Bagboy is the right company.  They produce the Search N Rescue retriever.  I talked to customer support and for this retriever, they do NOT sell any replacement parts.   The two side posts and the center posts are all snap on.   If your''s pops off, FIND IT.  Otherwise, you'll be stuck with a worthless retriever.  These are forty dollars to purchase.  Wonder what it would take to make the replacement parts on a 3d printer?