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Is Club Champion worth it?


Mr. 82
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On 3/8/2021 at 11:10 AM, ChiefMikeOfficer said:

Build quality: my purchase history with them is a full set of irons, 2 driver shafts w/adapters (1 fitted, 1 similar shaft with a better design because I felt like it), a fairway shaft w/adapter, and a hybrid shaft. With those clubs, I've had three build issues - the short irons were set to the wrong lofts (just an oversight in specs on a combo set, but it was significant), the 6 iron had an epoxy rattle (not functional issue) that I simply dumped out when swapping the grip, and one of the driver adapters came loose after about 2 weeks of use. All were easily fixable, but annoying, especially considering the closest location is 90 minutes away for me (had to send in for the iron lofts, and I just fixed the other two myself). 

I think that's the thing that really gets me. I've had a lot of golf clubs in my time - just off the rack - and I haven't had any that just rattle or come apart. Could I just be lucky - maybe - but I mentioned my club guy before and I've NEVER had something like that happen from him. I keep hearing stories from people who have gone to CC having this exact same problem time and time again. Being big means they can do fittings well, but I have to wonder about their build processes and how fast they're moving. 

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On 3/8/2021 at 8:12 AM, Middler said:

They fit me for a driver shaft that diminished my results, I just sold it for 24% of what I paid. The process they used with me wasn’t statistically valid, but it ensured they’d have a shaft that appeared to perform better than what I had- I did NOT. Hindsight is a wonderful thing...

Do tell me more. Did you start the fitting process with your existing shaft/head? How were the numbers different in store vs on the course.

I'm asking because I'm scheduled for a "driver fitting" on the 19th at CC. Specifically, I'm looking for a shaft upgrade. Note: I have existing trackman data from my last fitting in 2020 from an independent fitter. Note: while I'm looking to get fit I will be doing a price comparison after the fact (and don't feel obligated to buy from them). 

Left Hand orientation

:ping-small: G410 SFT driver 

Cobra King F-9  5 wood
:ping-small:  410  Hybrids 22*, 26*

Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts 

:titelist-small: SM7 54* Wedge

:ping-small: Glide 3.0  60* Wedge

:odyssey-small: O Works putter
:918457628_PrecisionPro:NX9-HD

:CaddyTek: - 4 Wheel 
:footjoy-small: - too many shoes to list and so many to buy

:1590477705_SunMountain: And  BAG Boy

Golf Balls: Snell MTB-X 

2020 Official Tester :SuperSpeed: Beginning Driver Speed  - 78

2019 Official Tester :ping-small:  410 Driver

2018 Official Tester :wilson-small: C300

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1 hour ago, The_Rough_is_my_fairway said:

I think that's the thing that really gets me. I've had a lot of golf clubs in my time - just off the rack - and I haven't had any that just rattle or come apart. Could I just be lucky - maybe - but I mentioned my club guy before and I've NEVER had something like that happen from him. I keep hearing stories from people who have gone to CC having this exact same problem time and time again. Being big means they can do fittings well, but I have to wonder about their build processes and how fast they're moving. 

It definitely does happen with direct-from-mfr clubs, it just might not be as frequent. I've had adapters come loose and epoxy rattles on those types of clubs too. 

This is 100% a guess (not sure if anyone even tries to keep stats), but it makes sense in my head: I'd expect the least issues in off-the-rack because of how many nearly-identical builds they do; next most in custom-ordered clubs from the manufacturer (similar build process but custom steps might lead to error), and the most in any club that's fully hand-built (whether that's a fitter like CC, expert club builder, etc.). It makes sense to me because those custom shops are likely less precise with things like measuring and applying epoxy. There's skill in club building too, and whether CC has highly skilled builders is a valid question -- the fitters tend to make it sound like they are the ones doing the actual build, and if that's true, I'd expect variance in skill across location; however, I'm pretty sure my last fitter did not build my clubs - he is based in Milwaukee, and I'm pretty sure the clubs were built in Chicago (the cities are close, so not unreasonable for him to go to a Chicago build shop, but how likely is that?). 

Driver: :callaway-small: Epic Flash Sub Zero, 9* (adjusted to 10*), Accra TZ6 75 (American Flag), M5 Flex

Fairway: :taylormade-small: SIM, 15*, Accra FX 2.0 300F, M5 Flex

Driving Iron: :srixon-small: U85 2 iron, Fujikura Pro 2.0 8 HB, S Flex

Irons: :mizuno-small: 4-6:JPX-919 Forged, 7-PW: JPX-919 Tour. All with Nippon Pro Modus 120 S Flex

Wedges: :mizuno-small:T-20 Blue Ion 50.07, 56.10, 60.06

Putter: :EVNROLL: ER5B 35" with Gravity Grip

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32 minutes ago, tony@CIC said:

Do tell me more. Did you start the fitting process with your existing shaft/head? How were the numbers different in store vs on the course.

I'm asking because I'm scheduled for a "driver fitting" on the 19th at CC. Specifically, I'm looking for a shaft upgrade. Note: I have existing trackman data from my last fitting in 2020 from an independent fitter. Note: while I'm looking to get fit I will be doing a price comparison after the fact (and don't feel obligated to buy from them). 

Hopefully clear from my other posts here, but I'm 50/50 on CC. Do some research and go in with some ideas of shafts that you'd like to try/compare (some fitters gravitate toward the brand that has worked for them in other fittings), and keep referencing your past results and knowledge of stats/process (better chance of getting the right fit rather than "oh this works")

For driver specifically, I'm happy with what I was fit into, but I am not 100% confident that I have the best shaft for me. At the same time, finding that better shaft might take a ton of work and might not be worth the effort. The best thing for me is the selection that they have in relation to my location (Madison is a sweet city but we're not big enough to attract certain things...) - my top two brands coming out of both fittings were Accra and Paderson, and even though there could be something better out there for me, I don't know if I ever would have tried those without the CC fittings (closest CC is 90 minutes away, and I don't know anyone else within 2.5 hours that carries these brands). 

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Driver: :callaway-small: Epic Flash Sub Zero, 9* (adjusted to 10*), Accra TZ6 75 (American Flag), M5 Flex

Fairway: :taylormade-small: SIM, 15*, Accra FX 2.0 300F, M5 Flex

Driving Iron: :srixon-small: U85 2 iron, Fujikura Pro 2.0 8 HB, S Flex

Irons: :mizuno-small: 4-6:JPX-919 Forged, 7-PW: JPX-919 Tour. All with Nippon Pro Modus 120 S Flex

Wedges: :mizuno-small:T-20 Blue Ion 50.07, 56.10, 60.06

Putter: :EVNROLL: ER5B 35" with Gravity Grip

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5 hours ago, tony@CIC said:

Do tell me more. Did you start the fitting process with your existing shaft/head? How were the numbers different in store vs on the course.

I'm asking because I'm scheduled for a "driver fitting" on the 19th at CC. Specifically, I'm looking for a shaft upgrade. Note: I have existing trackman data from my last fitting in 2020 from an independent fitter. Note: while I'm looking to get fit I will be doing a price comparison after the fact (and don't feel obligated to buy from them). 

I went thru it in detail about a year ago if you want to find that thread, and many “experts” here blamed me while completely side stepping the clear statistical flaws I pointed out in CC’s methodology. And I’ve seen others here who had the exact same methodology used at CC on them, so my experience wasn’t an outlier. The some “experts” also told me CC obviously did my fitting in the wrong order, and I should’ve known better! I pay them and then tell them how to do their job? Yeah right...

So I’m not keen on reliving that.

For $450+ the shaft they sold me was worse dispersion and no change in distance vs the OEM shaft I had, I have 6 weeks of stats that prove it. But I am sure under the right circumstances a CC fitting can be value added. They wouldn’t be in business otherwise.

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  • Callaway Rogue 10.5° & 3W
  • Mizuno CLK 3H 19°, JPX900 Forged 4-GW, S18 56.10, S18 60.06
  • Evnroll ER5B (replaced ER2)
  • Snell MTB-Black
  • Ping Pioneer - MGI Zip Navigator AT
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Like most things, it comes down to the person(s) at the store.

I am satisfied with my driver fitting and purchase at Club Champion.  I am comfortable that I got to try out all the clubheads that I was interested in and that the shaft selected fit best.  It's expensive, but I believe the fitting is a fair value.  Note: "Fair value" is when you won't pay a penny more and they won't take a penny less.

What I don't like is that you have to pay full price for the driver and stock shaft.  And then the full price of the fit shaft (not an upgrade charge).  But when they come in, you don't get two shafts.  I would have liked to have offset my cost by selling the stock (which I could have done if I just purchased both the club and shaft separately myself).

Also, I'm not a beleiver in shaft puring.  

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:ping-small: G410 Plus
:ping-small: G410 3 wood
:callaway-small:XR 4, 5 hybrids
:titelist-small: 716 AP1 irons
:ping-small: Sigma G Craz-E putter

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I read this entire thread and two thinks popped out for me.

1. I’m glad I live in a place where there are multiple fitting options.
2. How did Tony’s fitting go?


Sent from my iPhone using MyGolfSpy

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Taylor Made Sim2  10.5 (Opened 1 click) Ventus Blue 5  R flex

Ping G410 5-9 wood  Alta 65 R flex

Wilson D7 forged 6-GW -  Mamiya recoil 460 R flex

Edison Wedges 54 and 59 KBS Tour Graphite 80's

EVNRoll ER 5

Titleist Pro VIx optic yellow with revkev stamped on them

Tour Exotics 3 wood is in the bag because we are allowed 14 clubs.  It's a great club for pulling balls out of the water or from bushes - you never want to put your hand into anything in Florida unless you are absolutely certain that it's safe.  There are rare wind conditions when I might hit it off the tee on a few holes that I play.  

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13 minutes ago, revkev said:

I read this entire thread and two thinks popped out for me.

1. I’m glad I live in a place where there are multiple fitting options.
2. How did Tony’s fitting go?


Sent from my iPhone using MyGolfSpy

https://forum.mygolfspy.com/topic/44407-a-long-fitting-story-at-club-champion-with-a-different-ending-–-so-grab-a-cup-of-coffee/

In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 50F - 54S - 59D
:EVNROLL: ER1v
:titelist-small: ProV1
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  • 2 months later...

I have been in the consumer goods/customer service business for over 30 yrs and this is very out of character for me to vent publicly, but and I'm extremely frustrated with the company and whole process, pandemic aside, which I know is still affecting all of us, and certain suppliers more than others but. The communication has been really poor from the start, and it’s not even finished...I got fitted on May 2nd, told 5-7 weeks, but likely sooner, AFTER the fitting process, I cringed but was like ok given the state of the world at that time, but was optimistic things would progress sooner…still no equipment, even tho some of the items are sitting at the fitting location according to Fedex, but order not complete.  Let me state that I did have a really good fitting session, believe in the process (my 3rd time being fitted, 1st at Club Champion tho) and it was from the Regional Sales Mgr at the location, solid session, we had a great report, was very happy where we landed equipment wise and felt great walking out despite the $$$erious investment, really stoked, hoping the ‘perfect fit guarantee’ is just that!  But, other than the auto communication on the delays, the dialogue to keep me updated, or furthermore try resolve a pending issue, 'hey we can expedite this by'...nothing, has been crap to put it bluntly...even when I initiated it, NO proactive communication, zilch, crickets....it is like hey, too bad, sucks to be you. Yes I have received the auto-email updates about the order and actually have gotten more C19 details/impacts found the company website v.my fitter.  And when I responded to the store location regarding one of the email updates, and to my cc'd fitter (the Regional Sales Mgr to boot, come on lets go!!) I didn't get any response...period. I texted my fitter as well like he said 'that’s the best way to contact me', again, the Regional Sales Mgr and nothing...so frustrated and have lost almost the whole summer w/out fruits of the process. So I have stopped wasting my time trying to communicate and just waiting patiently. And yes I know what we have all been thru with the pandemic, but there is a way you can handle things with customers that have invested resources toward improving their games. 

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  • 2 weeks later...
On 7/11/2021 at 8:47 PM, Budsunderpar said:

I have been in the consumer goods/customer service business for over 30 yrs and this is very out of character for me to vent publicly, but and I'm extremely frustrated with the company and whole process, pandemic aside, which I know is still affecting all of us, and certain suppliers more than others but. The communication has been really poor from the start, and it’s not even finished...I got fitted on May 2nd, told 5-7 weeks, but likely sooner, AFTER the fitting process, I cringed but was like ok given the state of the world at that time, but was optimistic things would progress sooner…still no equipment, even tho some of the items are sitting at the fitting location according to Fedex, but order not complete.  Let me state that I did have a really good fitting session, believe in the process (my 3rd time being fitted, 1st at Club Champion tho) and it was from the Regional Sales Mgr at the location, solid session, we had a great report, was very happy where we landed equipment wise and felt great walking out despite the $$$erious investment, really stoked, hoping the ‘perfect fit guarantee’ is just that!  But, other than the auto communication on the delays, the dialogue to keep me updated, or furthermore try resolve a pending issue, 'hey we can expedite this by'...nothing, has been crap to put it bluntly...even when I initiated it, NO proactive communication, zilch, crickets....it is like hey, too bad, sucks to be you. Yes I have received the auto-email updates about the order and actually have gotten more C19 details/impacts found the company website v.my fitter.  And when I responded to the store location regarding one of the email updates, and to my cc'd fitter (the Regional Sales Mgr to boot, come on lets go!!) I didn't get any response...period. I texted my fitter as well like he said 'that’s the best way to contact me', again, the Regional Sales Mgr and nothing...so frustrated and have lost almost the whole summer w/out fruits of the process. So I have stopped wasting my time trying to communicate and just waiting patiently. And yes I know what we have all been thru with the pandemic, but there is a way you can handle things with customers that have invested resources toward improving their games. 

It is unfortunate.  I'm going through a situation with them at the moment and I will never recommend them to anybody in my area.

 

For a company who has been in business for 11 years and is not accredited by the Better Business Bureau, that should have given me some pause.

Edited by hrfdez

Driver:  TM SIM2 Max

Woods:  3/5 TM SIM2 Max

Hybrid:  22 PXG

Irons:  5-PW 0311XF PXG

Wedges: 50/54/58 Vokey SM8 Black 

Putter:  Custom SC 009 35/330g

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