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Average Mo

Faulty or just poor quality?

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Hi fellow Golfers,

I took up golf less than a year ago and picked up some beautiful brand-new wedges toward the end of summer 2019 from American Golf, which is the largest golfing retailer here in the UK (see pics below).

As the pitching wedge in my iron set (Cleveland CG-16) is 44° loft I decided to evenly space out my wedges to minimise gaps. I got matching 48°, 52° and 58° so i have the flexibility in my set to learn a range of shots and decide which work best for me as my game develops.

They are by a company called Benross - I'm not sure of they are only available in the UK - and seem to do a wide range of products from a full range of clubs to bags and apparel. 

They were really cheap at around £35 (GBP) each, which is incredible considering they have KBS shafts and Lamkin grips as standard! I basically bought an entire brand new wedge set for the price of less than one premium wedge.

Good value? Let's see...

I've since used them at the ranges at least 20 times and played a dozen rounds too. 

I rely mostly on the 52° as that is the one I can play the widest variety of shors with and feel most comfortable with, and only over use the 58° to get out of trouble or play the shortest of lobs - which is very rare as I play safe wherever possible.

What I have found is that the superficial layer, possibly paint, has started to chip off on the 58° wedge (see image below). It's been cared for and not abused, which leads me to wonder whether it's a quality issue...

My question is this: are my expectations too high of budget equipment? Should the finish have lasted a little longer? Would a more expensive wedge such as a Vokey or Cleveland do the same? 

IMG-20200326-WA0012.jpeg

20200125_213859.jpg

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Hi fellow Golfers,

I took up golf less than a year ago and picked up some beautiful brand-new wedges toward the end of summer 2019 from American Golf, which is the largest golfing retailer here in the UK (see pics below).

As the pitching wedge in my iron set (Cleveland CG-16) is 44° loft I decided to evenly space out my wedges to minimise gaps. I got matching 48°, 52° and 58° so i have the flexibility in my set to learn a range of shots and decide which work best for me as my game develops.

They are by a company called Benross - I'm not sure of they are only available in the UK - and seem to do a wide range of products from a full range of clubs to bags and apparel. 

They were really cheap at around £35 (GBP) each, which is incredible considering they have KBS shafts and Lamkin grips as standard! I basically bought an entire brand new wedge set for the price of less than one premium wedge.

Good value? Let's see...

I've since used them at the ranges at least 20 times and played a dozen rounds too. 

I rely mostly on the 52° as that is the one I can play the widest variety of shors with and feel most comfortable with, and only over use the 58° to get out of trouble or play the shortest of lobs - which is very rare as I play safe wherever possible.

What I have found is that the superficial layer, possibly paint, has started to chip off on the 58° wedge (see image below). It's been cared for and not abused, which leads me to wonder whether it's a quality issue...

My question is this: are my expectations too high of budget equipment? Should the finish have lasted a little longer? Would a more expensive wedge such as a Vokey or Cleveland do the same? 

IMG-20200326-WA0012.thumb.jpeg.c74dd64dd6c6fcf545de49e45eae806c.jpeg

20200125_213859.thumb.jpg.3ff253c2b8278fec97b2736546970bed.jpg

Hmm. A Cleveland/Vokey/other hasn’t done that ever when I’ve owned them. Even the old chrome-finished 588s never did that. I’d reach-out to the company, or at minimum where you bought them, to bring the issue to the fore. Post pics to the Benross Instagram/Twitter/Facebook accounts as well as sometimes this gets a faster reply. Can’t hurt to ask!

 

 

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I have never seen that happen to a vokey or cleveland wedge as I've kept a few for quite a few years.  Dings and chunks taken out of them yes,  but not chrome peeling off.  As PMookie stated, contact them via social media or email them direct and see what they can do for you.  At least you will find out how good the customer service is.

 

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56 minutes ago, Average Mo said:

Hi fellow Golfers,

I took up golf less than a year ago and picked up some beautiful brand-new wedges toward the end of summer 2019 from American Golf, which is the largest golfing retailer here in the UK (see pics below).

As the pitching wedge in my iron set (Cleveland CG-16) is 44° loft I decided to evenly space out my wedges to minimise gaps. I got matching 48°, 52° and 58° so i have the flexibility in my set to learn a range of shots and decide which work best for me as my game develops.

They are by a company called Benross - I'm not sure of they are only available in the UK - and seem to do a wide range of products from a full range of clubs to bags and apparel. 

They were really cheap at around £35 (GBP) each, which is incredible considering they have KBS shafts and Lamkin grips as standard! I basically bought an entire brand new wedge set for the price of less than one premium wedge.

Good value? Let's see...

I've since used them at the ranges at least 20 times and played a dozen rounds too. 

I rely mostly on the 52° as that is the one I can play the widest variety of shors with and feel most comfortable with, and only over use the 58° to get out of trouble or play the shortest of lobs - which is very rare as I play safe wherever possible.

What I have found is that the superficial layer, possibly paint, has started to chip off on the 58° wedge (see image below). It's been cared for and not abused, which leads me to wonder whether it's a quality issue...

My question is this: are my expectations too high of budget equipment? Should the finish have lasted a little longer? Would a more expensive wedge such as a Vokey or Cleveland do the same? 

IMG-20200326-WA0012.jpeg

20200125_213859.jpg

I’ve never seen a wedge do that before, and it has to do with the what finish they used and how it was applied. 
 

Definitely reach out to the company and let us know what you find out. 

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3w/5w: Callaway X-Hot, S-flex Fubuki shafts
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Wedges: Titleist SM7
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Hi fellow Golfers,
I took up golf less than a year ago and picked up some beautiful brand-new wedges toward the end of summer 2019 from American Golf, which is the largest golfing retailer here in the UK (see pics below).
As the pitching wedge in my iron set (Cleveland CG-16) is 44° loft I decided to evenly space out my wedges to minimise gaps. I got matching 48°, 52° and 58° so i have the flexibility in my set to learn a range of shots and decide which work best for me as my game develops.
They are by a company called Benross - I'm not sure of they are only available in the UK - and seem to do a wide range of products from a full range of clubs to bags and apparel. 
They were really cheap at around £35 (GBP) each, which is incredible considering they have KBS shafts and Lamkin grips as standard! I basically bought an entire brand new wedge set for the price of less than one premium wedge.
Good value? Let's see...
I've since used them at the ranges at least 20 times and played a dozen rounds too. 
I rely mostly on the 52° as that is the one I can play the widest variety of shors with and feel most comfortable with, and only over use the 58° to get out of trouble or play the shortest of lobs - which is very rare as I play safe wherever possible.
What I have found is that the superficial layer, possibly paint, has started to chip off on the 58° wedge (see image below). It's been cared for and not abused, which leads me to wonder whether it's a quality issue...
My question is this: are my expectations too high of budget equipment? Should the finish have lasted a little longer? Would a more expensive wedge such as a Vokey or Cleveland do the same? 
IMG-20200326-WA0012.thumb.jpeg.c74dd64dd6c6fcf545de49e45eae806c.jpeg
20200125_213859.thumb.jpg.3ff253c2b8278fec97b2736546970bed.jpg



Definitely something not seen with name brand wedges. They look like cheap Chinese knock-offs. And at that price point I'd begin wondering if the shafts and grips were counterfeit.


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It might be a combo of faulty and poor quality. As you mentioned they aren’t an expensive club so the expectation of quality to be the same as a bigger name has to be lowered but one should expect a club to hold up for a season or two. Other than Rick Shiels doin a video or two on the brand a coupe years back or so I haven’t really heard anyone playing the brand and I do believe it’s a UK only option 

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Looks like bad quality control.    I think that can be common in smaller companies.     I ordered a set of pxg 0311 pretty much the second they were available to order.   My 8 iron had a weird sound to it.  Sent it back to pxg and they forgot to inject tpe into it.

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Driver: Taylormade SIM Max d 9 with graphite design tour ad xc 6s

Fairway Wood:Taylormade Sim 15 with Graphite design Tour ad iz 6s
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I would just chalk it up to a faulty chrome finish that snuck through QC. Not something I would hold against Benross at this point. I would be shocked if American Golf or Benross didn't do something if you contact them

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Seeing as they are not top brand Wedges and the paint chipping occurred on the back side of the iron(it doesn’t affect your play) I would reach out to the vendor but continue to play them.


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On 4/10/2020 at 1:43 AM, tony@CIC said:

 

 


Definitely something not seen with name brand wedges. They look like cheap Chinese knock-offs. And at that price point I'd begin wondering if the shafts and grips were counterfeit.


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They can't be knock-offs as I bought from the largest golf retailer in the UK


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American Golf is the largest golf retailer in the UK? Is this a form of business-name colonialism?

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