golfish! Posted May 15, 2020 Share Posted May 15, 2020 (edited) This is a combined review of an old Datrek DG Lite II and the Dynamic Brands company customer service. Like most, I would not take time out of my day to write a review unless it was really poor. I think that is just human nature that we expect good things and it is not something special when we get it. When we get poor quality and customer service we take time out of our day to trash talk the company and the product because we want them to feel the pain we feel! However, in this case I really wanted to recognize Dynamic Brands for their excellent customer service. I bought a Datrek DG Lite II about 2 years ago. It is a great lightweight bag and i bought it because i was travelling almost weekly for work and i wanted to get some rounds in during my travels. I wrote about a few of those on the road courses in a separate post in course reviews! Anyway, the bag itself is truly lightweight, which allows me to stuff some of my other clothes and essentials in my travel case with my clubs as extra cushioning. There are plenty of pockets for large and small items and it even has a cooler pocket which is able to fit a few bottles of water and some ice. The dividers work well and it has a large putter well in the front so the bag had everything i was looking for my travels. I noticed early on that the clubs would come out of the bag with some thread wrapped around the grips. I figured this was just extra thread from manufacturing and that it would eventually stop. Well, 2 years later it never stopped and now one of the dividers actually ripped out of the bottom of the bag and is hanging loose like a tongue! I reached out to Dynamic Brands and explained the situation and they said i should still submit details for warranty anyway and they will review. I submitted the information yesterday and today got a reply stating that my claim has been approved and that they will be shipping out a brand new bag! Wow that is customer service on another level and they have definitely earned a customer for life. There is an official forum review for bagboy cooler bags so if you are in the market for a new bag i would read up on those reviews and seriously consider getting one if it fits your budget and needs especially since you can rest assured the company has excellent customer service. Edited May 15, 2020 by parkbrian1 sirchunksalot, Wedgie, Bag Boy and 2 others 5 Quote Driver : SIM2 Max 9* MC Kuro Kago Silver 60 Stiff Woods : GS53 3 Wood 14* Mitsubish Tensei Blue 73g Regular Hybrids: 949X Project X HZRDUS RDX Black Irons : 699 Pro Black 5-AW 1* flat KBS Tour V 90 Stiff Shafts Wedges : 52, 56, 60 Putter : Spider Red Bag : lightweight cart bag | Dry Series Bag Ball : TP5 PIX (2019) | ProV1x (2021) Rangefinder : ULT-X Pushcart : M5 GPS DHC Electric Push Cart SoCal, USA Right handed HDCP 16.4 Link to comment Share on other sites More sharing options...
cksurfdude Posted May 16, 2020 Share Posted May 16, 2020 I have a Datrek Hybrid Lite bag I'm really happy with - especially with the "TopLok" which integrates with the top bracket on my Bag Boy push cart (so you don't need the top strap at all .. bag is snug and secure). golfish! and Bag Boy 2 Quote WITB of an "aspiring" play-ah ... Driver...Callaway Paradym (Aldila Ascent PL Blue 40/A) 5W...Callaway Great Big Bertha (MCA Kai'Li Red 50/R) 7W...Tour Edge Exotics EXS (Tensei CK Blue 50/R) 4H...Callaway Epic Super Hybrid (Recoil ZT9 F3) 5H...Callaway Big Bertha ('19) (Recoil 460 ESX F3) 6i-GW...Sub 70 699 V2 (Recoil 660 F3) 54°, 60°...Cleveland CBX2, CBX 60 (Rotex graphite) Putter...EvnRoll ER5 or MLA Tour XDream (P2 Reflex grip on both) ...all in a Datrek bag on an MGI Zip Navigator electric cart. Ball often, not always, MaxFli Tour. Forum Member tester for the Paradym X driver (2023) Forum Member tester for the ExPutt Putting Simulator (2020) Link to comment Share on other sites More sharing options...
sirchunksalot Posted May 16, 2020 Share Posted May 16, 2020 That's great to know, I just received a DG Lite II that I had bought today. Hearing about great customer service from them make me feel better about the choice I made. Post up some pictures of the new one when you get it! I'm glad they took care of you. Bag Boy, GolfSpy BOS and golfish! 3 Quote Link to comment Share on other sites More sharing options...
Bag Boy Posted May 21, 2020 Share Posted May 21, 2020 Thank you all for sharing! Dynamic Brands is committed to providing outstanding customer service throughout all of our brands and we are happy to hear of your satisfaction. If there is anything else we can do, please don't hesitate to let us know. Glad to hear the positive Top-Lok comment as well. For those not familiar with it, it's an innovative bag to cart attachment system designed to securely lock a Bag Boy or Datrek golf bag onto a Bag Boy push cart, eliminating the need for cart straps. More details here: https://top-lok.com/collections/top-lok Golfspy_CG2 and sirchunksalot 2 Quote Link to comment Share on other sites More sharing options...
golfish! Posted May 22, 2020 Author Share Posted May 22, 2020 The toplock system works well even for my sun mountain cart which has "teeth" that hold the top lock system. Probably doesnt work as well as the bag boy system but when i need a new push cart i know which brand i am buying! Attached are some pictures of the new bag. Looks like there were some design changes, such as a larger D ring for clipping stuff to the bag with a smaller velcro patch for gloves. Also after my first round on the course this week, I definitely do not see any threads pulling up with the clubs so there might have also been some internal improvements to construction to prevent the divider stitching from coming out. Will update as i play more rounds. sirchunksalot 1 Quote Driver : SIM2 Max 9* MC Kuro Kago Silver 60 Stiff Woods : GS53 3 Wood 14* Mitsubish Tensei Blue 73g Regular Hybrids: 949X Project X HZRDUS RDX Black Irons : 699 Pro Black 5-AW 1* flat KBS Tour V 90 Stiff Shafts Wedges : 52, 56, 60 Putter : Spider Red Bag : lightweight cart bag | Dry Series Bag Ball : TP5 PIX (2019) | ProV1x (2021) Rangefinder : ULT-X Pushcart : M5 GPS DHC Electric Push Cart SoCal, USA Right handed HDCP 16.4 Link to comment Share on other sites More sharing options...
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