RyanJohnson_Official Posted October 23, 2020 Share Posted October 23, 2020 Hey there, have any of you ever dealt with Callaway warranty? I have a very thin line on my rogue and I cant tell if I should be worried about it, if it will lead to future issues or if it is purely cosmetic. I know they give two years on their clubs and we are coming up on that now that 2020 is coming to a close, so I'm debating sending it in, but if thy deny me it might be a waste of shipping costs. Etc. Take a look at these pics and let me know! Or for those of you who have done this, what has your experience been? 2 Quote WITB: Callaway Mavrik - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Honma TW-W4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
Jmikecpa Posted October 23, 2020 Share Posted October 23, 2020 Never had one issue with a Cally warranty. I have cracked every driver from the FT3 to the Epic and always covered. Sent from my iPhone using Tapatalk 1 3 Quote WITB TSR3 10* Graphite Design AD VR 6x TSR2+ 13* Graphite Design AD HD 7x TS2 18* Graphite Design AD MT 7x TSI3 20* Graphite Design AD DI 95x 0311 ST 5 -PW KBS $Taper 130 Sugar Daddy 50* KBS $Taper 130 HLX 3.0 54* & 58* TTDG S400 Toulon Madison BGT Fire 34" Link to comment Share on other sites More sharing options...
Alf. S Posted October 23, 2020 Share Posted October 23, 2020 In the UK Callaway Customer Support and warranty is 2nd to none in my experience. Quality of products sometimes I would question but when questioned they have responded very well. Contact them now would be my advice. 3 Quote WIMB Driver Callaway Epic 10.5' Fujikura Stiff 3W Callaway Epic 15' Fujikura Stiff 3-AW Srixon Z565 Nippon Stiff 52', 56' Cleveland RTX 585 Wedges Putter Taylormade Rosa Daytona Bags 2017 Callaway Org14 Cart bag or 2018 Srixon Z start Carry bag Link to comment Share on other sites More sharing options...
russtopherb Posted October 24, 2020 Share Posted October 24, 2020 Cally customer service is fantastic. When I broke the shaft on my RAZR Fit they took my credit card over the phone as a safeguard, then sent me a brand new Big Bertha. I put the broken driver in the box with the return label they included, and that was all she wrote. 3 Quote In my carry bag: Mavrik Max 10.5* R Flex Evenflow RipTide Hy-Wood Launcher 5h D7 6i-GW CBX 54* & 58* Huntington Beach #10 e12 Contact Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted October 24, 2020 Author Share Posted October 24, 2020 7 hours ago, russtopherb said: Cally customer service is fantastic. When I broke the shaft on my RAZR Fit they took my credit card over the phone as a safeguard, then sent me a brand new Big Bertha. I put the broken driver in the box with the return label they included, and that was all she wrote. Wow that's awesome! I guess I will give it a go then! I only fear is if they send me a new one and then I send them my old one, if they think that my old one did not deserve to be covered, would I then be charged the full price of a new driver? Quote WITB: Callaway Mavrik - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Honma TW-W4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted October 26, 2020 Author Share Posted October 26, 2020 Follow up for the few folks who wanted to know! I decided to take it into the local golf shop and have them send it in to Callaway to see what they say. I figured this was a way to avoid the fear that I be charged if the warranty was rejected. I will let you know what they say! 1 Quote WITB: Callaway Mavrik - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Honma TW-W4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
russtopherb Posted October 27, 2020 Share Posted October 27, 2020 Keep us updated. When I had my issue, it was resolved in a 10 minute phone call. They asked model, where I bought it, when I bought it, etc. and had me describe the damage. Piece of cake. 2 Quote In my carry bag: Mavrik Max 10.5* R Flex Evenflow RipTide Hy-Wood Launcher 5h D7 6i-GW CBX 54* & 58* Huntington Beach #10 e12 Contact Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted November 2, 2020 Author Share Posted November 2, 2020 Great news everyone! Received a call from the golf shop that Callaway will be sending me a new Mavrik! Woo! What great customer service! Once the store receives the new one, they will send back my old one and I can choose if I want my current shaft or the one in the new club. LOVE IT. #STOKED #THATSHOWYOUKEEPCUSTOMERS #IWILLSTILLWANTTOGETTESTED #BUTIFITISATIECALLAWAYHASMYBACK 3 Quote WITB: Callaway Mavrik - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Honma TW-W4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
Rickp Posted November 7, 2020 Share Posted November 7, 2020 Good OEM’s like Cally have great Customer Service. Sent from my iPhone using MyGolfSpy 2 Quote Rick Left Hand, Driver; Titleist TSi2, Kuro Kage 50 gr 5 wood; Ping 425, Senior Shaft 55 gr 7 wood; Ping 425, Senior Shaft 55 gr 5 hybrid; Cally Steelhead, Hazardous R2 Irons; Mizuno JPX 923HM 7-GW Recoil 460 F2 Wedges; Titleist S9 54*, Mizuno SW 56* Putter; Waaay too many to list Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted November 16, 2020 Author Share Posted November 16, 2020 Here it is! So concludes the journey of my warranty claim. Thank you all for following along. If you have one you're not sure about, it's definitely worth a shot! 5 Quote WITB: Callaway Mavrik - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Honma TW-W4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
Caden McComas Posted January 12, 2021 Share Posted January 12, 2021 I just made a warranty claim today for my rouge. Will they send me a rouge or thier newest version? Thanks!! Quote Link to comment Share on other sites More sharing options...
cnosil Posted January 12, 2021 Share Posted January 12, 2021 I just made a warranty claim today for my rouge. Will they send me a rouge or thier newest version? Thanks!!You should ask callaway that question. 2 1 Quote Driver: G400 Max 9* w/ KBS Tour Driven Fairway: TS3 15* w/Project X Hzardous Smoke Hybrids: 915H 21* w/KBS Tour Graphite Hybrid Prototype 915H 24* w/KBS Tour Graphite Hybrid Prototype Irons: TR20V 6-11 w/Vizard TR20-85 Graphite Wedge: 54/12D, 60/8M w/:Accra iWedge 90 Graphite Putter: mFGP2 Backups: TM-180, Milled Collection RSX 2, Bellum Winmore 787, Directed Force 2.1 Member: MGS Hitsquad since 2017 Link to comment Share on other sites More sharing options...
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