RyanJohnson_Official Posted October 23, 2020 Share Posted October 23, 2020 Hey there, have any of you ever dealt with Callaway warranty? I have a very thin line on my rogue and I cant tell if I should be worried about it, if it will lead to future issues or if it is purely cosmetic. I know they give two years on their clubs and we are coming up on that now that 2020 is coming to a close, so I'm debating sending it in, but if thy deny me it might be a waste of shipping costs. Etc. Take a look at these pics and let me know! Or for those of you who have done this, what has your experience been? Rickp and MGoBlue100 2 Quote WITB: Callaway Rogue ST - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Cleveland RTX4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
Jmikecpa Posted October 23, 2020 Share Posted October 23, 2020 Never had one issue with a Cally warranty. I have cracked every driver from the FT3 to the Epic and always covered. Sent from my iPhone using Tapatalk RyanJohnson_Official, JohnSmalls, MGoBlue100 and 1 other 1 3 Quote WITB 2024 Driver: Qi10 LS 9* Ltd. HZRDUS RDX Smoke Blue 60 TX Fairway: BRNR Mini Driver Copper 13.5* Evenflow Black 75g 6.5 Fairway: Sim 19* HZRDUS Red 75g 6.5 Hybrid: 0317x 22* KBS Proto 95x Irons: X Forged CB 5 - PW MMT 105 TX Wedges: Jaws Raw 50*, 54* & 58* TTDG "OG" Spinner Putter: Toulon Madison BGT Fire 34.75" Ball: Z Star Diamond Link to comment Share on other sites More sharing options...
Alf. S Posted October 23, 2020 Share Posted October 23, 2020 In the UK Callaway Customer Support and warranty is 2nd to none in my experience. Quality of products sometimes I would question but when questioned they have responded very well. Contact them now would be my advice. MGoBlue100, RyanJohnson_Official and Ronoc 3 Quote WIMB Driver Callaway Epic 10.5' Fujikura Stiff 3W Callaway Epic 15' Fujikura Stiff 3-AW Srixon Z565 Nippon Stiff 52', 56' Cleveland RTX 585 Wedges Putter Taylormade Rosa Daytona Bags 2017 Callaway Org14 Cart bag or 2018 Srixon Z start Carry bag Link to comment Share on other sites More sharing options...
russtopherb Posted October 24, 2020 Share Posted October 24, 2020 Cally customer service is fantastic. When I broke the shaft on my RAZR Fit they took my credit card over the phone as a safeguard, then sent me a brand new Big Bertha. I put the broken driver in the box with the return label they included, and that was all she wrote. Ronoc, RyanJohnson_Official and MGoBlue100 3 Quote In my carry bag: ST-X 10.5* Kai'li Blue R Flex ST-Z 15* Kai/li Blue R Flex ST-Z 4h Linq Blue R Flex Launcher 5h Launcher CBX 6i-PW CBX 54* & 58* Huntington Beach #10 e12 Contact CURRENTLY TESTING - Mizuno Long Game Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted October 24, 2020 Author Share Posted October 24, 2020 7 hours ago, russtopherb said: Cally customer service is fantastic. When I broke the shaft on my RAZR Fit they took my credit card over the phone as a safeguard, then sent me a brand new Big Bertha. I put the broken driver in the box with the return label they included, and that was all she wrote. Wow that's awesome! I guess I will give it a go then! I only fear is if they send me a new one and then I send them my old one, if they think that my old one did not deserve to be covered, would I then be charged the full price of a new driver? Quote WITB: Callaway Rogue ST - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Cleveland RTX4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted October 26, 2020 Author Share Posted October 26, 2020 Follow up for the few folks who wanted to know! I decided to take it into the local golf shop and have them send it in to Callaway to see what they say. I figured this was a way to avoid the fear that I be charged if the warranty was rejected. I will let you know what they say! MGoBlue100 1 Quote WITB: Callaway Rogue ST - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Cleveland RTX4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
russtopherb Posted October 27, 2020 Share Posted October 27, 2020 Keep us updated. When I had my issue, it was resolved in a 10 minute phone call. They asked model, where I bought it, when I bought it, etc. and had me describe the damage. Piece of cake. RyanJohnson_Official and Ronoc 2 Quote In my carry bag: ST-X 10.5* Kai'li Blue R Flex ST-Z 15* Kai/li Blue R Flex ST-Z 4h Linq Blue R Flex Launcher 5h Launcher CBX 6i-PW CBX 54* & 58* Huntington Beach #10 e12 Contact CURRENTLY TESTING - Mizuno Long Game Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted November 2, 2020 Author Share Posted November 2, 2020 Great news everyone! Received a call from the golf shop that Callaway will be sending me a new Mavrik! Woo! What great customer service! Once the store receives the new one, they will send back my old one and I can choose if I want my current shaft or the one in the new club. LOVE IT. #STOKED #THATSHOWYOUKEEPCUSTOMERS #IWILLSTILLWANTTOGETTESTED #BUTIFITISATIECALLAWAYHASMYBACK MGoBlue100, MN_Hacker, Jackal and 1 other 4 Quote WITB: Callaway Rogue ST - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Cleveland RTX4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
Rickp Posted November 7, 2020 Share Posted November 7, 2020 Good OEM’s like Cally have great Customer Service. Sent from my iPhone using MyGolfSpy MGoBlue100 and RyanJohnson_Official 2 Quote Rick Left Hand, Driver; PXG 0311XF Cypher 50 gr Senior 5 wood; Ping 425, Senior Shaft 55 gr 7 wood; Ping 425, Senior Shaft 55 gr 5 hybrid; Cally Steelhead, Hazardous R2 Irons; Mizuno JPX 923HM 7-GW Recoil 460 F2 Wedges; Titleist S9 54*, Mizuno SW 56* Putter; Waaay too many to list Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted November 16, 2020 Author Share Posted November 16, 2020 Here it is! So concludes the journey of my warranty claim. Thank you all for following along. If you have one you're not sure about, it's definitely worth a shot! russtopherb, JohnSmalls, Rickp and 2 others 5 Quote WITB: Callaway Rogue ST - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Cleveland RTX4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
Caden McComas Posted January 12, 2021 Share Posted January 12, 2021 I just made a warranty claim today for my rouge. Will they send me a rouge or thier newest version? Thanks!! Quote Link to comment Share on other sites More sharing options...
cnosil Posted January 12, 2021 Share Posted January 12, 2021 I just made a warranty claim today for my rouge. Will they send me a rouge or thier newest version? Thanks!!You should ask callaway that question. russtopherb, GaDawg and Rickp 2 1 Quote Driver: G400 Max 9* w/ KBS Tour Driven Fairway: TS3 15* w/Project X Hzardous Smoke Hybrids: 915H 21* w/KBS Tour Graphite Hybrid Prototype 915H 24* w/KBS Tour Graphite Hybrid Prototype Irons: TR20V 6-11 w/Vizard TR20-85 Graphite Wedge: 54/12D, 60/8M w/:Accra iWedge 90 Graphite Putter: Sacks Parente MC 3 Stripe Backup Putters: Milled Collection RSX 2, mFGP2, Futura 5W, TM-180 Member: MGS Hitsquad since 2017 Link to comment Share on other sites More sharing options...
Vegan_Golfer_PNW Posted May 28, 2023 Share Posted May 28, 2023 I reached out to Callaway. Will see. But with my club head no longer screwing into my shaft, I am curious if they will cover it under warranty. It’s 2 months shy of the two year mark. Rickp and RyanJohnson_Official 2 Quote Follow my journey to enjoying golf and going low Driver: Epic Max LS Ventus Black 6x 44.5" 3wHL: Rogue ST LS 75x Tensei AV Blue w/ xlink 7w: Apex UW 21* MMT 80S DI: Caley 01X 18* with KBS PGH Stiff plus 95g 4-AW: 0211 with KBS Tour Stiff 2.5* up 3/4" long, Soft stepped, MOI matched Wedges Zipcore Putter: L.A.B. Directed Force 2.1 69*/35" in blue Ball: TBD Shot Tracking: Bag: Vessel VLX 2.0 Grip: Lamkin Sonar + Midsize My Reviews: Caley 01X Driving Iron Review 2023 Max Swing Speed Training and Speed Progress: Current Speed 120 in the MGS Speed Challenge (updated 3/15/23) TAIII #2 Review here: TAIII Impact #2 Putter ) Zipcore Tour Rack 54/full and 58/mid (review here) 0211 2019 Unofficial Review Link to comment Share on other sites More sharing options...
Rickp Posted May 28, 2023 Share Posted May 28, 2023 5 minutes ago, Vegan_Golfer_PNW said: I reached out to Callaway. Will see. But with my club head no longer screwing into my shaft, I am curious if they will cover it under warranty. It’s 2 months shy of the two year mark. I’m guessing yes if they have the components. Quote Rick Left Hand, Driver; PXG 0311XF Cypher 50 gr Senior 5 wood; Ping 425, Senior Shaft 55 gr 7 wood; Ping 425, Senior Shaft 55 gr 5 hybrid; Cally Steelhead, Hazardous R2 Irons; Mizuno JPX 923HM 7-GW Recoil 460 F2 Wedges; Titleist S9 54*, Mizuno SW 56* Putter; Waaay too many to list Link to comment Share on other sites More sharing options...
russtopherb Posted May 28, 2023 Share Posted May 28, 2023 1 hour ago, Vegan_Golfer_PNW said: I reached out to Callaway. Will see. But with my club head no longer screwing into my shaft, I am curious if they will cover it under warranty. It’s 2 months shy of the two year mark. I want to say my driver was a little over 2 years past release date (I had bought it new on closeout) and they totally took care of me, and I've heard plenty of stories of the same. Rickp, Vegan_Golfer_PNW and RyanJohnson_Official 3 Quote In my carry bag: ST-X 10.5* Kai'li Blue R Flex ST-Z 15* Kai/li Blue R Flex ST-Z 4h Linq Blue R Flex Launcher 5h Launcher CBX 6i-PW CBX 54* & 58* Huntington Beach #10 e12 Contact CURRENTLY TESTING - Mizuno Long Game Link to comment Share on other sites More sharing options...
MN_Hacker Posted May 29, 2023 Share Posted May 29, 2023 As you found out, the customer service at Callaway is second to none. Granted, I'm a total homer..... RyanJohnson_Official and Vegan_Golfer_PNW 1 1 Quote Paradym driver Paradym X 3HL Paradym 7w Maltby KE4 Tour TC 5 Hybrid Paradym irons 6-AW Jaws Raw 54*, 58* Versa 3T Link to comment Share on other sites More sharing options...
cnosil Posted May 29, 2023 Share Posted May 29, 2023 21 hours ago, Vegan_Golfer_PNW said: I reached out to Callaway. Will see. But with my club head no longer screwing into my shaft, I am curious if they will cover it under warranty. It’s 2 months shy of the two year mark. Do you know what broke? Screw, adapter, head? if it is the screw or adapter, it would be a fairly inexpensive fix. Quote Driver: G400 Max 9* w/ KBS Tour Driven Fairway: TS3 15* w/Project X Hzardous Smoke Hybrids: 915H 21* w/KBS Tour Graphite Hybrid Prototype 915H 24* w/KBS Tour Graphite Hybrid Prototype Irons: TR20V 6-11 w/Vizard TR20-85 Graphite Wedge: 54/12D, 60/8M w/:Accra iWedge 90 Graphite Putter: Sacks Parente MC 3 Stripe Backup Putters: Milled Collection RSX 2, mFGP2, Futura 5W, TM-180 Member: MGS Hitsquad since 2017 Link to comment Share on other sites More sharing options...
Vegan_Golfer_PNW Posted May 29, 2023 Share Posted May 29, 2023 Just now, cnosil said: Do you know what broke? Screw, adapter, head? if it is the screw or adapter, it would be a fairly inexpensive fix. I believe it’s the screw or adapter. I just don’t have the time to take it to my club builder. Plus, my wife is starting to question why do I always need my clubs fixed. cnosil 1 Quote Follow my journey to enjoying golf and going low Driver: Epic Max LS Ventus Black 6x 44.5" 3wHL: Rogue ST LS 75x Tensei AV Blue w/ xlink 7w: Apex UW 21* MMT 80S DI: Caley 01X 18* with KBS PGH Stiff plus 95g 4-AW: 0211 with KBS Tour Stiff 2.5* up 3/4" long, Soft stepped, MOI matched Wedges Zipcore Putter: L.A.B. Directed Force 2.1 69*/35" in blue Ball: TBD Shot Tracking: Bag: Vessel VLX 2.0 Grip: Lamkin Sonar + Midsize My Reviews: Caley 01X Driving Iron Review 2023 Max Swing Speed Training and Speed Progress: Current Speed 120 in the MGS Speed Challenge (updated 3/15/23) TAIII #2 Review here: TAIII Impact #2 Putter ) Zipcore Tour Rack 54/full and 58/mid (review here) 0211 2019 Unofficial Review Link to comment Share on other sites More sharing options...
Vegan_Golfer_PNW Posted May 30, 2023 Share Posted May 30, 2023 Callaway coming through for me. Sending me a new shaft (to length and grip i prefer). I send the old one back and all hopefully is kosher. They are also sending me a screw just incase the shaft swap doesn't fix it. I call this a knock out of the park from an OEM. MN_Hacker, RyanJohnson_Official, cnosil and 2 others 5 Quote Follow my journey to enjoying golf and going low Driver: Epic Max LS Ventus Black 6x 44.5" 3wHL: Rogue ST LS 75x Tensei AV Blue w/ xlink 7w: Apex UW 21* MMT 80S DI: Caley 01X 18* with KBS PGH Stiff plus 95g 4-AW: 0211 with KBS Tour Stiff 2.5* up 3/4" long, Soft stepped, MOI matched Wedges Zipcore Putter: L.A.B. Directed Force 2.1 69*/35" in blue Ball: TBD Shot Tracking: Bag: Vessel VLX 2.0 Grip: Lamkin Sonar + Midsize My Reviews: Caley 01X Driving Iron Review 2023 Max Swing Speed Training and Speed Progress: Current Speed 120 in the MGS Speed Challenge (updated 3/15/23) TAIII #2 Review here: TAIII Impact #2 Putter ) Zipcore Tour Rack 54/full and 58/mid (review here) 0211 2019 Unofficial Review Link to comment Share on other sites More sharing options...
RyanJohnson_Official Posted June 16, 2023 Author Share Posted June 16, 2023 That's awesome news! I ended up getting the Rogue ST last year and it might be my favorite Driver ever. Hopefully nothing happens to it, but then again, I wont mind if something does.... Quote WITB: Callaway Rogue ST - Driver Titleist TS2 - 4 Wood Titleist 818 H1 Hybrid Mizuno JPX 850 Forged Irons Bettinardi HLX 3.0 54 and Cleveland RTX4 58 #ROCKCHALK Link to comment Share on other sites More sharing options...
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