Taylor Made Shipping Delays

[Ehess]

Back on March 1st I got fitted and ordered a split set P770/P7MC and was told 4-6 weeks would be the time frame for shipping (a Taylormade rep had said this to the store the previous week). I called for an update and was told estimated shipping was May 9th per the Taylormade system. Other online forums seem to think it’s due to golf pride grip shortages (lost cargo container?) but was curious to see if other people had heard/experienced similar things? Thanks in advance for any comments! 

Edited April 2, 2021 by Ehess

[null]

Yup. Rubber shortage so grips are delaying lots of orders 

[RickyBobby_PR]

There’s also a delay on some shafts. The Nippon modus 120 being one of them

[L.I. Rich]

An order for wedges and hybrids I place in the first week of March is expected in May and June respectively.  Driver arrived this past week. The reason stated was shaft availability in both cases.  

[fcapriles]

Trying to order custom SIM 2 MAX OS clubs now tells me the irons will ship in 01/2022 - shaft and grip is available but the delay seems to be on the irons themselves...

With such a long delay should i wait for SIM 3 to be announces end of November / mid december and then wait to have them in March?

Thanks 

[Jasper279]

I ordered a set of P770's through my fitter April 9th. Shafts and grips are available. TM seems to be unable to deliver the heads in a reasonable time. 

[Derek81]

I ordered the P770's with tt elavate 95g shaft the 23 of June still havent received them being told its the shafts that are holding them up. May have them this week or next

[Golfspy_CG2]

That is odd.  We have ordered and received several sets of irons  P770, P790 and SIM2 Max and SIM2 drivers and the new MG3 wedge and everything has shipped within 2 weeks.   

[RickyBobby_PR]

On 9/5/2021 at 6:52 AM, Jasper279 said:

I ordered a set of P770's through my fitter April 9th. Shafts and grips are available. TM seems to be unable to deliver the heads in a reasonable time. 

 

2 hours ago, Derek81 said:

I ordered the P770's with tt elavate 95g shaft the 23 of June still havent received them being told its the shafts that are holding them up. May have them this week or next

 

1 hour ago, Golfspy_CG2 said:

That is odd.  We have ordered and received several sets of irons  P770, P790 and SIM2 Max and SIM2 drivers and the new MG3 wedge and everything has shipped within 2 weeks.   

Per the TM website the p770 heads are backorder til February. It’s been that way for the last 2-3 months

[Hacker9491]

I ordered P770’s back in June and was originally told 4-6 weeks.  That stretched to November.  Received a call today that it’s been push back to Dec from my fitter. Super frustrating.  Hoping to get them soon. 

[RickyBobby_PR]

There’s over 70 cargo ships sitting off the california coast. There a shortage of truck drivers to get containers and products to the end destination.

Complaining about delays in receiving a product is pointless.

Theres 100s of thousands of new vehicles that have been sitting in lots for months waiting for a microchip. There’s tens of thousands new engines for new vehicles waiting for the microchips.

Expecting any product to arrive on time when the vast majority of the components are stuck in transit, lack the materials to even make them or lack the people to build and transport is setting yourself up to be disappointed and frustrated. 

[Jasper279]

2 hours ago, RickyBobby_PR said:

There’s over 70 cargo ships sitting off the california coast. There a shortage of truck drivers to get containers and products to the end destination.

Complaining about delays in receiving a product is pointless.

Theres 100s of thousands of new vehicles that have been sitting in lots for months waiting for a microchip. There’s tens of thousands new engines for new vehicles waiting for the microchips.

Expecting any product to arrive on time when the vast majority of the components are stuck in transit, lack the materials to even make them or lack the people to build and transport is setting yourself up to be disappointed and frustrated. 

I don't blame the equipment manufacturers for things they can't control. I do blame them for their poor communication on this and not being open and honest on what to expect. I'd rather be told now that I have to wait until February, instead of being told every month that I have to wait for another month (which is what I am experiencing for about six months now). And if the manufacturers themselves don't know what to expect, then just say so. But don't keep making promisses you can't keep.

Edited September 29, 2021 by Jasper279

[RickyBobby_PR]

18 minutes ago, Jasper279 said:

I don't blame the equipment manufacturers for things they can't control. I do blame them for their poor communication on this and not being open and honest on what to expect. I'd rather be told now that I have to wait until February, instead of being told every month that I have to wait for another month (which is what I am experiencing for about six months now). And if the manufacturers themselves don't know what to expect, then just say so. But don't keep making promisses you can't keep.

They may have anticipated the ship dates given then some component(s) outside of their control changed. People would be surprised to learn that many of them don’t keep large stock any the components on hand so they have to order them on a routine basis. In the case of titleist they inspect each shaft and if there is one out of spec in a shipment from let’s say kbs they send the entire shipment back.

They can’t control the shipment backlog that’s waiting off the coast of california. They can’t anticipate the amount of time it’s been taking the containers out of the shipyard and then once it does leave to then get out of wherever it went to get the product to where it needs to be.

lets not forget some Asian counties shut down for a couple weeks recently brag then created another backlog.

They all have estimates based on when a product leaves a factory and they estimate off that. Any hiccup in that sends a chain of delays. So instead of sayin they aren’t being transparent start looking at the big picture and how business operates. They are dependent on a lot of things that they can’t control. 
 

Thats not even accounting for the lack of staff to do the final build for the brands that assemble in the US. Or that FedEx, usps and ups all have serious delays in delivering products. The company I’ve been using for meal prep cancelled nationwide delivery because FedEx can’t deliver on time. 
 

I have talked to my fitter, a coupe reps and a friend in sales and the chances any of the companies are misleading the customer is slim to none

[RickyBobby_PR]

Let’s not also forget that if a shaft manufacturer like true temper has a delay in getting steel then whatever time frame they provided to club manufacturers is going to be set back. True temper and the other steel shaft manufacturers are fighting with the other companies that use steel for product. This has been discussed here iirc in other threads but they have two choices 1) pay higher price to get the steel or 2) don’t pay and wait. If they go with option 2 they just set back every delivery of a club using a steel shaft from true temper. Nippon is in worse shape, their modus shaft in almost every weight and flex is on backorder til February and have estimated delivery of irons with the shaft as early March depending on where one falls in the order placement queue

[cnosil]

13 minutes ago, RickyBobby_PR said:

Let’s not also forget that if a shaft manufacturer like true temper has a delay in getting steel then whatever time frame they provided to club manufacturers is going to be set back. True temper and the other steel shaft manufacturers are fighting with the other companies that use steel for product. This has been discussed here iirc in other threads but they have two choices 1) pay higher price to get the steel or 2) don’t pay and wait. If they go with option 2 they just set back every delivery of a club using a steel shaft from true temper. Nippon is in worse shape, their modus shaft in almost every weight and flex is on backorder til February and have estimated delivery of irons with the shaft as early March depending on where one falls in the order placement queue

There is so much going on in the world.  We see the complaints here because it is the end consumer that primarily posts.   The companies we are purchasing from are getting dates from their product sources who are getting dates from their product sources meaning no dates are being met so nothing can be built.  Over roughly the last year we have seen that products deliveries are continually being delayed beyond promise dates.  Any consumer ordering a product should expect that the delivery date they get will shift to the right and be happy if it doesn’t. 

[RickyBobby_PR]

13 minutes ago, cnosil said:

There is so much going on in the world.  We see the complaints here because it is the end consumer that primarily posts.   The companies we are purchasing from are getting dates from their product sources who are getting dates from their product sources meaning no dates are being met so nothing can be built.  Over roughly the last year we have seen that products deliveries are continually being delayed beyond promise dates.  Any consumer ordering a product should expect that the delivery date they get will shift to the right and be happy if it doesn’t. 

Agree and the end users seem to have overly high expectations despite as you said its nothing new and the end sure have realized it by now

[NoCoGolfer]

I went ahead and placed my order today for a new set of P790's and noticed that if I changed the grip from the Gray MCC+4 to the Red MCC+4 it reduced the expected ship date by a month. Just FYI. I figured I would go ahead and get in line.

[Cgolfer77]

I had a custom set of P7MCs I was fit for on order since the beginning of April.  I understand there are delays and such with various components.  However, a top rule of sales is never over promise and under deliver.  Instead of giving an unknown ship time, they continually gave a time then delayed it.  They finally provided an update at the beginning of September saying the components were available and would be assembled and shipped before the end of the month.  When I followed up, oh, sorry, now we are looking at the middle of November.  I asked for an explanation and they couldn't provide one.  Which component isn't available?, they can't say.  I cancelled.  I'll wait for the next design or explore other manufacturers.  If a single component was the issue after that time frame, maybe offer an alternative that's available.  The service is subpar in my eyes.

[RickyBobby_PR]

Had a conversation with someone in sales the other day to get more specifics on the way brands project dates.

They have an expected shipment count that is due at the end of the month. Sometimes they get it and sometimes they don’t. Some of the time it’s less and therefore not everyone gets allocated.

Add that on top of all the other delays and backorders of just getting the components in followed by the number of orders that need to be filled followed by the delays to get the delivery companies to deliver them it’s going to be a moving target.

When the new p770s came out they were selling out their allotments months in advanced. I watched expected shipping dates changes 30-60 days in just a week.

Unless you are without irons expect everyone brand to have a minimum of 8 weeks from time of order if you order anything that isn’t a popular component. If you order a popular shaft expect 12+ weeks same for certain grip colors. 

[Derek81]

On 9/28/2021 at 8:27 PM, Derek81 said:

I ordered the P770's with tt elavate 95g shaft the 23 of June still havent received them being told its the shafts that are holding them up. May have them this week or next

So got a massage from my club pro yesterday and not looking good

" I might have to give you a refund they way taylormade were talking today, I'll let u know tomorrow they were talking about another delay, but I'll check it out tomorrow" 

So dont know what to do as if i get them maybe December im sure there be a new p770 launched soon enough and the price ive paid for these will have dropped by a few hundred without even hitting them