Cobra Golf and my search for speed - a story

[Bucky CC]

First off let me start this story by saying I'm an idiot.  Now that that's off my chest let's begin.

Back in 2018 I was part of the original MGS SuperSpeed review.  At the completion of the protocols I saw my baseline speed jump from about 104mph to a peak of 111mph.  This was measured on the slightly juiced SwingSpeed Radar that was usually 3-5mph faster that better tracking devices.  I admittedly slacked off with the program shortly after posting my final review but picked it back up each winter once the snow started falling here in Wisconsin.  This particular winter I really focused on a Fit for Golf workout program along with the SS sticks.  Shout out to Mike Carroll at Fit for Golf for putting together a great program.

After working all winter I decided to test my swing in late March to see if new gains were made.  I don't have any type of fancy setup but I do have a Skytrak in my garage with a portable heater and previously mentioned SwingSpeed radar.  After getting warmed up I let loose to see exactly how fast I could go.  I was picturing something like this happening on the course this summer:

I started off in the same 108-110mph range that I hit with my 2018 peak.  Figuring that I had nothing to lose hitting into a net I went all out.  Who cares if it's 50 yards offline if I'm bombing them!  Slowly my numbers started to creep up.  First 112, then 114 for a few swings.  One hellacious swing actually hit 116mph on the Skytrak (120 on the SwingSpeed radar).

I was admittedly starting to get tired by this point but wanted to keep going to see if I could top 116mph.  I should have known better.

Around swing # 50 this happened:

I'm extremely glad no one else was home because there was a string of swear words that was definitely not fit for children much less adults.  I made decent contact with the ball but on my ridiculous follow through I hit the ceiling rafter with the club head.  I should have immediately ordered this shirt:

After swallowing my pride I sent a picture of the club to the head pro and my local public course.  After he stopped laughing at me (jerk) he said he would contact Cobra and see what he could do.  Knowing that it was 100% my fault I expected Cobra to get a good laugh at the situation and then I end up ordering a new club from them at full price.

 

One week goes by with no word.

Two weeks go by with no word.

And today I receive this email:

 

Cobra is awesome.  I pull an all time idiot mistake by breaking my F9 driver in the garage and Cobra replaces the head with a brand new RAD Speed for free.  They even sent the Peacoat and Red version that I preferred.  I was already a Cobra fan for life after competing in the Cobra Connect Challenge but this puts them above and beyond anything.  Thank you Cobra.

TL;DR: Cobra is an amazing company, I'm an idiot, my local head pro is great, and MGS is the best forum on the planet.  If you are in the market for a new club do yourself a favor and test out a Cobra.  I'm not guaranteeing it will be the best fit for you, but you can be sure you'll get absolute top notch service from them if anything should ever go wrong.

[THEZIPR23]

34 minutes ago, Bucky CC said:

First off let me start this store by saying I'm an idiot.  

 

I should've stopped here. .

This is what sets companies apart a little extra sugar goes a long way. 

[ejgaudette]

That is some great service right there. If you want some comparisons you can also now say you and Rich Shields have something in common.

 

[cksurfdude]

That is AWESOME!!

.. I'm running out to the garage to over-swing my F8 driver and send it back to Cobra ..

[tchat07]

Wow that is great service right there!

Sent from my SM-G950U using MyGolfSpy mobile app

[GolfSpy_APH]

Awesome service and great post. Glad it all worked out for you and you have a nice new club!

[Middler]

Tells me Cobra is charging too much for their clubs if they’re willing to comp a customer who’s clearly 100% at fault. Obviously others disagree.

[null]

1 hour ago, Middler said:

Tells me Cobra is charging too much for their clubs if they’re willing to comp a customer who’s clearly 100% at fault. Obviously others disagree.

That’s what this tells you? 
 

To me it’s that Cobra understands that customer service is the most effective form of marketing 

Plus over the years I have seen numerous other OEMs offer similar replacements

[RickyBobby_PR]

49 minutes ago, jlukes said:

That’s what this tells you? 
 

To me it’s that Cobra understands that customer service is the most effective form of marketing 

Plus over the years I have seen numerous other OEMs offer similar replacements

Exactly. Iirc it’s still under 2 years since the f9 was released which is the timeframe most companies have warranty for

[InParWeTrust]

I’m kind of kicking myself for not getting Cobra irons for my last set. At my fitting I narrowed it down to Callaway and Cobra but ended up with the Callaways because they were a little cheaper. Might be time for some new irons...

[Bucky CC]

And I just bought a RADSpeed 3-wood to match the new driver.  Dang it Cobra!

 

[myherobobhope]

23 hours ago, Bucky CC said:

And I just bought a RADSpeed 3-wood to match the new driver.  Dang it Cobra!

 

The new rad hybrids look great too... probably want to make sure all your long clubs are the same...

also, the copper forged tech mim irons look pretty sweet... 

Ok, at this point you may as well just have the full bag, so grab some new wedges.

 

seriously, though, it’s nice to see cobra take care of its customers... I hope the rad is good for you! I love my ltd pro, but it got sidelined when I scratched the crown (I had also recently won a new driver)...

my next set of irons will likely be cobra.