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Hole in one


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1 hour ago, Td0670 said:

After playing golf for over 40 years I finally scored my first ace on July 7th. It was at Bulle Rock in Havre de Grace, MD, a premiere course rated one of the best in the country. The women’s US Open was played there in the past. After finishing the round I reported the feat to the golf pro who informed me that it was not the policy of the course to recognize this in any formal way. I was given a flyer with information as to how to order memorabilia to commemorate this feat, at my own expense, should I decide to do so. My golf partners and witnesses were very surprised as they had all had aces, and each time were formally recognized by the course where it occurred. My question is whether it is unreasonable of me to feel slighted, which I certainly do. It was a very disappointing end to a great outing. Thanks 

Congratulations!!  I think you were slighted.  "Ahoy polloi..."

My 3 aces were posted in the local paper.  Spokane WA has great city and county courses, and there is a website that posts local golf news, tourney results, and aces that occurred at each of the courses with hole number, yardage and club used.  

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I got a couple of certificates from Maxfli and Cleveland because I tagged them on Twitter with a pic of my HiO. I was thrilled to get those, and didn't feel like anyone owed me anything.

Congrats on the ace!

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Unless it's a Private club that you belong to, I don't feel they slighted you. If you have a handicap established with a state golf association, they normally will recognize people that ace a hole, etc. in their newsletter or website. At one time, you could reach out to the ball manufacturer of the ball you were playing and they would send you a bag tag, etc. I know Titleist used to do that.  

Congratulations on your ace!

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20 minutes ago, GaDawg said:

Unless it's a Private club that you belong to, I don't feel they slighted you. If you have a handicap established with a state golf association, they normally will recognize people that ace a hole, etc. in their newsletter or website. At one time, you could reach out to the ball manufacturer of the ball you were playing and they would send you a bag tag, etc. I know Titleist used to do that.  

Congratulations on your ace!

This. The course owes the patrons nothing for a hole in one. If it was the course record that might be different but still not something that should be expected.

 

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Wow, you guys really don't expect any customer appreciation at all. A course that charges as much as Bulle Rock should have been able to do something for you. Be sure to check your club and ball companies, many do something. Taylormade sends an ace club hat, balls, and a nice certificate, for example. 

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34 minutes ago, Riverboat said:

Wow, you guys really don't expect any customer appreciation at all. A course that charges as much as Bulle Rock should have been able to do something for you. Be sure to check your club and ball companies, many do something. Taylormade sends an ace club hat, balls, and a nice certificate, for example. 

No I don't expect anything, regardless of price paid. I'm trying to think of the politest way to put this, but I don't have any expectation of getting free stuff whether or not it's getting an ace, participating in a forum, posting on social media, etc. If you get an ace, you have a wonderful memory of doing something that some golfers don't get to experience in their entire lifetimes. That should be more than enough.

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In my  :wilson_staff_small:  carry bag:
:wilson_staff_small:  D7 
:callaway-small:  GBB 3W (lofted to 4W)
:callaway-small: V-Series Heavenwood
:cobra-small: Baffler XL 5i-PW
:cleveland-small: CBX 54*
:ping-small: iWedge 58*
:cleveland-small: #10
Whatever ball I have 3 dozen of that my kids got me as a gift

Twitter: @russtopherb

 

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43 minutes ago, Riverboat said:

Wow, you guys really don't expect any customer appreciation at all. A course that charges as much as Bulle Rock should have been able to do something for you. Be sure to check your club and ball companies, many do something. Taylormade sends an ace club hat, balls, and a nice certificate, for example. 

I’ve played bulle rock numerous times as well as multiple other high end courses in the DC/Baltimore area.

I hav zero expectations of getting anything from a course based on its price. If the staff is friendly, the course is in good condition then they’ve delivered what I paid for.

Just because some courses offer tokens or something for an achievement that a patron accomplishes doesn’t make it the standard. You lost nothing in the deal and you are entitled to no prize or money unless otherwise stipulated by the course befor you played the round.

Im not saying lower your expectations but you need to look at what you think you are entitled to receive from a business 

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Driver: PXG 0811 X+ Proto w/UST Helium 5F4

Wood: TaylorMade M5 5W w/Accra TZ5 +1/2”, TaylorMade Sim 3W w/Aldila rogue white

Hybrid: PXG Gen2 22* w/AD hybrid

Irons: PXG Gen3 0311T w/Nippon modus 120

Wedges: TaylorMade MG2 50*, Tiger grind 56/60

Putter: Scotty Caemeron Super Rat1

Ball: Titleist Prov1

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I really hope this sense of entitlement doesn’t follow people away from the golf course. Jeez 

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50 minutes ago, Riverboat said:

Wow, you guys really don't expect any customer appreciation at all. A course that charges as much as Bulle Rock should have been able to do something for you. Be sure to check your club and ball companies, many do something. Taylormade sends an ace club hat, balls, and a nice certificate, for example. 

Nope!  Why would the course owe you anything?  At best, report it to the local paper, but beyond that, no.  I belong to a private club and we have an "insurance pool" for when we get a hole in one....the bar tab is on you and the insurance is meant to cover it.  We pay $2 for every HIO on our monthly bill to cover the insurance.  I had a hole in one a couple years back, received more from the pool than it cost me in the bar, and got my name in the paper.  Anything beyond that, would have been on me to initiate...(i.e. notify associations, groups, club/ball manufacturer etc).

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Personally, I think your attitude is why customer service is horrendous throughout the business world. Keeping customers happy and making them feel special is how you used to ensure return business and good word of mouth advertising. Now, you deliver the bare minimum and the sheep come back anyway. 

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Probably should tone down the temp on this discussion and bring it back around to the topic.

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Congrats on the hole in one!

While it would be cool to get something to commemorate it, expecting I wouldn't no. While I can say if I managed a course I would definitely do something like this, Just fun IMO.

Regardless, congrats and save that ball with a date on there!

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14 minutes ago, Riverboat said:

Personally, I think your attitude is why customer service is horrendous throughout the business world. Keeping customers happy and making them feel special is how you used to ensure return business and good word of mouth advertising. Now, you deliver the bare minimum and the sheep come back anyway. 

100% chance a waiter has spit on your food. 

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I was going to share a story but I think this ship has sailed...

 

Have a weekend everybody...

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3 minutes ago, bens197 said:

I was going to share a story but I think this ship has sailed...

 

Have a weekend everybody...

lol might be a good idea! Cheers!

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Jlukes, you don't know me at all.   Courtesy is a two way street.   I am unfailingly pleasant to those in the service industry (hard jobs for low pay), and virtually always am treated in kind.  And for the record, I tip very well when that is the case.   When I speak of customer service, I'm talking about things like this hole in one, an unusual circumstance where a business going a little out of their way to celebrate a special occasion (or correct a mistake) would just be a fun and pleasant thing to do.  You see that less and less. So my guess is I have a better read on you from your "sense of entitlement" nonsense than you think you have of me. Now God Bless and have a nice weekend. 

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5-GW: PXG 0211

SW LW: Mizuno MP T5

P: Scott Cameron Newport

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Congrats on the Ace! 
 

I know a few courses near me that have a plaque on the wall for members who have scored an ace, but I don’t recall if it included any non-members. 
 

More importantly, you owe all your buddies a round at the bar!

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I've had 3 aces, including one at my home club, and the course has never given me anything.  It reminds me of the immortal Arlo Guthrie, who famously wrote the following line:

"I didn't get nothing, I had to pay $50 and pick up the garbage"

Well I didn't get nothing, and I had to pay the bar bill!  And it was worth every penny.

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Congrats in tbe ace.

I'm still hoping for my first of many.

My home club does acknowledge aces by posting it's congratulations on newsletters etc. But doesn't give any kind of reward, which I think is fair.  Instead of the player buying drinks for everyone they do give the player a  bottle of whisky to put on the bar, which the player then replaces from the supermarket rather than pay bar prices for it.

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