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Ping Putter Insert Coming Out


PBH3
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I just noticed during my round yesterday that the face insert on my Ping Sigma G Tyne putter is starting to pop out on one side (I've attached a photo).  Right now it doesn't seem like a big deal and the center where the ball makes contact looks fine. 

Do you think this has any effect on performance?

Is this something that I can fix myself by popping the insert off and re-gluing it?  Or is there some magic that I need a professional to take care of it?

If I am going to take out the face insert are there any after market inserts I should be looking at?  I haven't found much online for after market inserts.

Thanks!

PXL_20210907_175228974.jpg

  • Hmmm 1

 

 

  • Driver- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpg Ping G410 Plus 9*
  • Fairway- tour-edge.gif.a6f294e0926c30f03c36126cc7c0ec50.gifTour Edge Exotics EXS 220 3 Wood 16.5*
  • Hybrid- tour-edge.gif.a6f294e0926c30f03c36126cc7c0ec50.gifTour Edge Hot Launch C521 19* & 22* 
  • Irons- Taylor-Made-Logo.jpg.a922638edae25f1c036539a36e9a0f6e.jpgTaylormade RSi2, 5-PW
  • Wedges- Acer.jpg.51238d11edef77900a56a58a1ce09fc4.jpgAcer XB, 50*, 54* and 58*
  • Putter- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpgPing Sigma G Tyne (Superstroke grip)
  • Ball- GHzATeLo.jpg.69ffdb028e4ddbcd7846eb57a52b47ee.jpgSnell MTB-X
  • Bag- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpg2021 Ping Hoofer USA Edition 

 

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Yes,  Contact ping.  Inserts coming out, warping, or caving in can have a big impact on performance.

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:ping-small: G410 LST 9* VA Nemesys 65X

:ping-small: G425 LST 14.5* Tour AD DI 7X

:titelist-small: 818 H2 20* Tour AD DI 85X

:mizuno-small: MP20 HMB 4 - Tour AD 95X

:mizuno-small: JPX 919 Tour 5-PW OBAN CT 115X(-)

:titelist-small: Vokey SM7 50F - 54S - 60D

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Contact Ping!! They are really easy to work with and will either fix it right or get you a new one

 

https://ping.com/en-us/customer-service

  • Like 1

Ping G425 LST 10.5* - Rogue White 130

Ping G425 LST 14.5 - Rogue White 130

TaylorMade SIM 19* Tensei Pro White

Srixon ZX5 4&5 iron Modus 120

Srixon ZX7 6-AW Modus 120

Vokey SM8 54* 60* Modus 125 wedge

EvnRoll ER5B

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  • 3 weeks later...

Update:
As always, Ping's customer service is top notch.  7 days from me shipping the putter back to Ping it returned with a new insert installed.

  • Like 2

 

 

  • Driver- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpg Ping G410 Plus 9*
  • Fairway- tour-edge.gif.a6f294e0926c30f03c36126cc7c0ec50.gifTour Edge Exotics EXS 220 3 Wood 16.5*
  • Hybrid- tour-edge.gif.a6f294e0926c30f03c36126cc7c0ec50.gifTour Edge Hot Launch C521 19* & 22* 
  • Irons- Taylor-Made-Logo.jpg.a922638edae25f1c036539a36e9a0f6e.jpgTaylormade RSi2, 5-PW
  • Wedges- Acer.jpg.51238d11edef77900a56a58a1ce09fc4.jpgAcer XB, 50*, 54* and 58*
  • Putter- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpgPing Sigma G Tyne (Superstroke grip)
  • Ball- GHzATeLo.jpg.69ffdb028e4ddbcd7846eb57a52b47ee.jpgSnell MTB-X
  • Bag- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpg2021 Ping Hoofer USA Edition 

 

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  • 1 month later...

Did you have to pay to have it repaired? I'm having the same issue, but Ping says it out of warranty because it's the 2017 model and wants $45 for repair and $15 shipping each way. 

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4 hours ago, jasperuga said:

Did you have to pay to have it repaired? I'm having the same issue, but Ping says it out of warranty because it's the 2017 model and wants $45 for repair and $15 shipping each way. 

Let’s see, I’m that is $75.  Is this your only putter? If not, and you really like it, then pay up. Otherwise, try another putter.  I have a Tommy Armour Impact #3 that is very similar to your Ping.  Go to Dicks and try it out, not very expensive, $120.

 

  • Like 1

Driver: PXG 0211 w/Evenflo Riptide CB Regular shaft 

Fairways:  Cobra King F8 3-4W(16*), 5-6W(20*) both w/Mitsubishi ck Blue regular shaft and Patriot 7W w/AccuLaunch 60 by Accuflex

Hybrid: Cobra F8 3 Hybrid(19*) w/Recoil ES regular shaft 

Irons: Wilson D7 5-PW w/Recoil 460 Regular graphite shafts 

Wedges: Cleveland RTX Zipcore(50*/54*/58*) w/True Temper Spinner Wedge steel shaft  

Putter: 33" Evnroll ER2 w/Evnroll Gravity Grip 

Bag: Vice cart bag(Black).  

Pushcart:  Caddytek 3.0 from Costco

Ball: Maxfli Tour CG & Titleist Pro V1x.

 

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On 9/29/2021 at 6:57 PM, PBH3 said:

Update:
As always, Ping's customer service is top notch.  7 days from me shipping the putter back to Ping it returned with a new insert installed.

I'm late to this thread.  Glad to see Ping stepped up.  I was going to suggest:Duct tape - Wikipedia

"Where'd it go?"  "Right in the Lumberyard..."

126422322_PXGLogo_2.png.74a339363ba3931cc4fc226a253621f8.png Gen 2  0811 XF 10.5*  Nippon N.S. Regio Formula MB+ 65 Stiff
:bridgestone-small:  Tour B JGR 15*   Fairway UST ProForce V2 7F5 76g X-Flex
:bridgestone-small:  Tour B JGR 19* & 22* Hybrid UST ProForce V2 90g X-Flex
:bridgestone-small:  Tour B JGR HF-2 irons (5i - PW)  KBS Tour 130x

:cleveland-small: CBX Wedges (50, 54, 58)  TT Dynamic Gold 115 Wedge Shaft
MATI  Mamo Putter 33"  Super Stroke Football League 3.0 Slim
:bridgestone-small: Tour B-RX

:918457628_PrecisionPro: Precision Pro Nexus Rangefinder

:PuttOut:FAN!

1711524086_TheGrintlogo_text_1.png.c1eb3f656b10191d1fc9a14a0fd77f95.png PRO Member

 

 

 

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Take it to the dealer where you bought it, or a Ping authorized dealer. Ping does not work with consumers. You must go thru an authorized dealer who will call Ping, get a repair ticket, and send it in for repair. Ping should cover the issue.

Certified Club Fitter.

Ping G400 Max Driver 10.5° w/Diamona S+ LTD Blue-Board 70 R Flex

Ping G410 5 Fairway Wood Mitsubishi Tensi Orange R Flex

Ping G410 4-5-6 Hybrids Mitsubishi Tensi Blue R Flex

Ping i500 Irons 5-U w/Recoil SmacWrap F3 Flex (power-spec lofts)

Ping 3.0 Eye2 Glide Wedges 54°-58° w/Recoil SmacWrap F3 Flex

2019 Bettinardi QB6 and 2021 Ping Fetch Putter (depends on the greens)

PING Pioneer Cart Bag

Lamkin Sonar+ Mid-Size Grips

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On 11/5/2021 at 2:37 AM, jasperuga said:

Did you have to pay to have it repaired? I'm having the same issue, but Ping says it out of warranty because it's the 2017 model and wants $45 for repair and $15 shipping each way. 

No, they emailed me a shipping label and I sent it directly to them at no charge.  I was also given the option of going through an authorized dealer and have them ship it back.

  • Like 1

 

 

  • Driver- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpg Ping G410 Plus 9*
  • Fairway- tour-edge.gif.a6f294e0926c30f03c36126cc7c0ec50.gifTour Edge Exotics EXS 220 3 Wood 16.5*
  • Hybrid- tour-edge.gif.a6f294e0926c30f03c36126cc7c0ec50.gifTour Edge Hot Launch C521 19* & 22* 
  • Irons- Taylor-Made-Logo.jpg.a922638edae25f1c036539a36e9a0f6e.jpgTaylormade RSi2, 5-PW
  • Wedges- Acer.jpg.51238d11edef77900a56a58a1ce09fc4.jpgAcer XB, 50*, 54* and 58*
  • Putter- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpgPing Sigma G Tyne (Superstroke grip)
  • Ball- GHzATeLo.jpg.69ffdb028e4ddbcd7846eb57a52b47ee.jpgSnell MTB-X
  • Bag- ping-logo.jpg.c39cc6d1c061e68fb2522832f294fa88.jpg2021 Ping Hoofer USA Edition 

 

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  • 2 weeks later...

Thanks for the responses. I have a Ping Sigma 2 Tyne 4 which I game so I have a putter. I wanted to get this one repaired for a backup. I might try and bring it to my local Authorized PING Retailer and see what they tell me. At $75 for repairs, I might just keep it how it is. 

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