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Ping Putter Insert Coming Out


PBH3
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I just noticed during my round yesterday that the face insert on my Ping Sigma G Tyne putter is starting to pop out on one side (I've attached a photo).  Right now it doesn't seem like a big deal and the center where the ball makes contact looks fine. 

Do you think this has any effect on performance?

Is this something that I can fix myself by popping the insert off and re-gluing it?  Or is there some magic that I need a professional to take care of it?

If I am going to take out the face insert are there any after market inserts I should be looking at?  I haven't found much online for after market inserts.

Thanks!

PXL_20210907_175228974.jpg

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  • Driver-  Ping G410 Plus 9*
  • Fairway- Tour Edge Exotics EXS 220 3 Wood 16.5*
  • Hybrid- Tour Edge Hot Launch C521 19* & 22* 
  • Irons-PXG 0211 DC, 5-GW
  • Wedges-  Taylormade Hi Toe 54* & 58*
  • Putter- Ping Sigma G Tyne (Superstroke grip)
  • Ball- Snell MTB-X Maxfli Tour X
  • Bag- Ping Hoofer USA Edition 
  • Arccos 
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Yes,  Contact ping.  Inserts coming out, warping, or caving in can have a big impact on performance.

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:ping-small: G410 LST 9* Tour AD DI 6X

:ping-small: G425 LST 14.5* Tour AD DI 7X

:titelist-small: 818 H2 20* Tour AD DI 85X

:mizuno-small: MP20 HMB 4 - Tour AD 95X

:mizuno-small: JPX 919 Tour 5-PW OBAN CT 115X(-)

:titelist-small: Vokey SM7 52F - 58D

:ping-small: ChipR

:ping-small: PLD Milled Anser 2

:titelist-small: ProV1

 

 

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Contact Ping!! They are really easy to work with and will either fix it right or get you a new one

 

https://ping.com/en-us/customer-service

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Ping G425 LST 10.5* - Rogue White 130

Ping G425 LST 14.5 - Rogue White 130

TaylorMade SIM 19* Tensei Pro White

Srixon ZX5 4&5 iron Modus 120

Srixon ZX7 6-AW Modus 120

Vokey SM8 54* 60* Modus 125 wedge

EvnRoll ER5B

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  • 3 weeks later...

Update:
As always, Ping's customer service is top notch.  7 days from me shipping the putter back to Ping it returned with a new insert installed.

  • Like 2

 

  • Driver-  Ping G410 Plus 9*
  • Fairway- Tour Edge Exotics EXS 220 3 Wood 16.5*
  • Hybrid- Tour Edge Hot Launch C521 19* & 22* 
  • Irons-PXG 0211 DC, 5-GW
  • Wedges-  Taylormade Hi Toe 54* & 58*
  • Putter- Ping Sigma G Tyne (Superstroke grip)
  • Ball- Snell MTB-X Maxfli Tour X
  • Bag- Ping Hoofer USA Edition 
  • Arccos 
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  • 1 month later...
4 hours ago, jasperuga said:

Did you have to pay to have it repaired? I'm having the same issue, but Ping says it out of warranty because it's the 2017 model and wants $45 for repair and $15 shipping each way. 

Let’s see, I’m that is $75.  Is this your only putter? If not, and you really like it, then pay up. Otherwise, try another putter.  I have a Tommy Armour Impact #3 that is very similar to your Ping.  Go to Dicks and try it out, not very expensive, $120.

 

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Driver: image.png.6ba1c8a254ad57aa05e527b74c2e04ba.png0211 w/Evenflo Riptide CB Regular shaft & 0811 XF w/Evenflo Riptide CB Senior shaft

Fairways:  image.png.80321f01fc46450b6f428c7daf7b3471.png0211 5W & 7W w/ Evenflo Riptide CB  regular shaft and Tour Edge E521 9W w/Fubuki HD50 regular shaft

Hybrid: None in bag at the moment

IronsTitleist T300 5-PW w/Fubuki MV Senior graphite shafts w/Golf Pride Tour

Wedges: Titleist T300 48* GW w/Fubuki MV Senior shaft and SCOR 4161 54*/57* wedges V sole & Genius 10 shafts…Cleveland RTX Zipcore (54*/58*) w/DG Spinner wedge shafts on back burner for now.

Putter: 33”   Evnroll ER2 w/Evnroll Gravity Grip 

Bag: Vice cart bag(Black/Lime). 

Ball: Maxfli Tour CG & Titleist Pro V1x.

Using Shot Scope V3 and MG4000 Rangefinder

 

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On 9/29/2021 at 6:57 PM, PBH3 said:

Update:
As always, Ping's customer service is top notch.  7 days from me shipping the putter back to Ping it returned with a new insert installed.

I'm late to this thread.  Glad to see Ping stepped up.  I was going to suggest:Duct tape - Wikipedia

"Where'd it go?"  "Right in the Lumberyard..."

126422322_PXGLogo_2.png.74a339363ba3931cc4fc226a253621f8.png Gen 2  0811 XF 10.5*  Graphite Design Tour AD DI-6x 
:bridgestone-small:  Tour B JGR 15*   Fairway UST ProForce V2 7F5 76g X-Flex
:bridgestone-small:  Tour B JGR 19* & 22* Hybrid UST ProForce V2 90g X-Flex
:bridgestone-small:  Tour B JGR HF-2 irons (5i - PW)  KBS Tour 130x

:cleveland-small: CBX Wedges (50, 54, 58)  TT Dynamic Gold 115 Wedge Shaft
MATI  Mamo Putter 33"  Super Stroke Football League 3.0 Slim
MX21TOURYLW_NOCOLOR_FRT.jpg.79e37b9c329b3d3a644cb61d2746a057.jpg

:918457628_PrecisionPro: Precision Pro Nexus Rangefinder

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1711524086_TheGrintlogo_text_1.png.c1eb3f656b10191d1fc9a14a0fd77f95.png PRO Member

 

 

 

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Take it to the dealer where you bought it, or a Ping authorized dealer. Ping does not work with consumers. You must go thru an authorized dealer who will call Ping, get a repair ticket, and send it in for repair. Ping should cover the issue.

Certified Club Fitter.

Ping G425 Max Driver 10.5° w/Diamona S+ LTD Blue-Board 70 R Flex

Ping G425 Max 5-7-9 Fairway Woods w/Ping Alta CB R Flex

Ping i500 Irons 5-U w/Recoil SmacWrap F3 Flex (power-spec lofts)

Ping 3.0 Eye2 Glide Wedges 54°-58° w/Recoil SmacWrap F3 Flex

Titleist Scotty Cameron '21 Phantom X 11.5 Putter

PING Pioneer Cart Bag

Lamkin Sonar+ Mid-Size Grips

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On 11/5/2021 at 2:37 AM, jasperuga said:

Did you have to pay to have it repaired? I'm having the same issue, but Ping says it out of warranty because it's the 2017 model and wants $45 for repair and $15 shipping each way. 

No, they emailed me a shipping label and I sent it directly to them at no charge.  I was also given the option of going through an authorized dealer and have them ship it back.

  • Like 1

 

  • Driver-  Ping G410 Plus 9*
  • Fairway- Tour Edge Exotics EXS 220 3 Wood 16.5*
  • Hybrid- Tour Edge Hot Launch C521 19* & 22* 
  • Irons-PXG 0211 DC, 5-GW
  • Wedges-  Taylormade Hi Toe 54* & 58*
  • Putter- Ping Sigma G Tyne (Superstroke grip)
  • Ball- Snell MTB-X Maxfli Tour X
  • Bag- Ping Hoofer USA Edition 
  • Arccos 
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  • 2 weeks later...

Thanks for the responses. I have a Ping Sigma 2 Tyne 4 which I game so I have a putter. I wanted to get this one repaired for a backup. I might try and bring it to my local Authorized PING Retailer and see what they tell me. At $75 for repairs, I might just keep it how it is. 

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  • 8 months later...

Figured I'd respond to this old thread, as I just had the same exact issue and easily fixed it at home in about 30 min.

 

My insert face (Sigma Doon) was popping out in the exact same spot as originally posted. I used a mini flat head screwdriver and worked around the edges of the insert face to get it off completely. One it was off it was clear that it wasn't exactly flat anymore from prying it off.

First I cleaned the thin film of hot glue off the back of the thin face plate that was removed. 

Next I put it back on the putter face, keeping face to the sky so it wouldn't fall off, and heated it with a hair dryer until it was hot to the touch. This made the thin face plate go back to its original form...perfectly flat.

Lastly I put it back on with a very thin film of epoxy and good to go. No need to clamp plate down for epoxy either. It was so perfectly flat I just set putter down on back of face and set it on there and let it cure...the plate sits in its housing perfectly on its own.

The only thing I lost along the way was the really thin black gasket that was between the face plate and putter body. It deformed when removing the face but didn't have any function besides cosmetics. Putter face looks just as clean without it...can't tell it's gone since it's so thin anyway.

Pics are of putter after repair. 

 

 

63BBAEE6-96D8-4EDE-AFEC-C55E0A03CEDF.jpeg

9ACDBC5E-1E98-44A5-AE83-5FBB54D269B2.jpeg

19DFC9CB-8D20-44EB-BA38-9AE85C121BD5.jpeg

Edited by Booner
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Call Ping customer service directly. They will repair it at no charge. I did the same with my 2021 Fetch adjustable shaft, which was bad and they replaced the shaft with a solid black shaft at the length I wanted. Their customer service is great.

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Certified Club Fitter.

Ping G425 Max Driver 10.5° w/Diamona S+ LTD Blue-Board 70 R Flex

Ping G425 Max 5-7-9 Fairway Woods w/Ping Alta CB R Flex

Ping i500 Irons 5-U w/Recoil SmacWrap F3 Flex (power-spec lofts)

Ping 3.0 Eye2 Glide Wedges 54°-58° w/Recoil SmacWrap F3 Flex

Titleist Scotty Cameron '21 Phantom X 11.5 Putter

PING Pioneer Cart Bag

Lamkin Sonar+ Mid-Size Grips

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