TaylorMade M4 Driver Head Cracked

[jgolfski]

Has anyone experienced a situation where a TaylorMade M4 Driver Head Cracked?

Yesterday i was on the range before a round of golf with a buddy and i noticed my M4 head had a 2 in. crack horizontally across the middle of the face all of a sudden.  It was brand new when i got it and only started using it about 18 mos ago.

Any thoughts?

Thanks

[RickyBobby_PR]

There have been various models of TaylorMade that have cracked and m4 is one of them but they aren’t the only brand that has seen cracks. Ping and Callaway have had them over the years.

it’s nothing unheard of

[Tyler86]

2 hours ago, jgolfski said:

Has anyone experienced a situation where a TaylorMade M4 Driver Head Cracked?

Yesterday i was on the range before a round of golf with a buddy and i noticed my M4 head had a 2 in. crack horizontally across the middle of the face all of a sudden.  It was brand new when i got it and only started using it about 18 mos ago.

Any thoughts?

Thanks

Swing slower like the most of us!!!

[Tom the Golf Nut]

TaylorMade has been pretty good about replacing cracked heads.Have your local golf store reach out to them for you.

[RickyBobby_PR]

41 minutes ago, Tom the Golf Nut said:

TaylorMade has been pretty good about replacing cracked heads.Have your local golf store reach out to them for you.

The chances TaylorMade replaces a driver head that is 5 years old is probably slim, especially in an era where components are hard to come by. They have a warranty of two years from manufactured date. Not saying they won’t but I wouldn’t expect any company to replace a product that’s past it’s warranty period and 4 releases later.

Unlike Ping and Titleist TaylorMade will take direct contact about club issues

[GolfSpy_APH]

Have to agree with @RickyBobby_PRhere. Altho it would be great to get a replacement from TM, given the age of the model sometimes that can be difficult. Same went with my Epic recently. 

I've found something like 2 cycles is normal to be replaced so in TM that would be the original SIM, anything prior to that I wouldn't expect anything from the manufacturer. 

Maybe with receipt for when it was purchased something better will come of it! However I wouldn't hold my breath. 

Hope for the best!

 

[ClayAdams]

I wound submit a warranty claim through Taylormade. On the website, they disclaim a 2 year window from purchase date, but I can attest that I just went through the same thing with my M6. Cracked the face and noticed when I was just hitting balls on the range. Taylormade got back to me within a day of submitting the warranty claim and replaced it with a SIM 2 (free upgrade) despite being outside of the 2 year warranty mark with no questions asked. 

[RickyBobby_PR]

28 minutes ago, ClayAdams said:

I wound submit a warranty claim through Taylormade. On the website, they disclaim a 2 year window from purchase date, but I can attest that I just went through the same thing with my M6. Cracked the face and noticed when I was just hitting balls on the range. Taylormade got back to me within a day of submitting the warranty claim and replaced it with a SIM 2 (free upgrade) despite being outside of the 2 year warranty mark with no questions asked. 

To clarify it’s not just 2 years from purchase but 2 years from purchase from an authorized retailer with proof of purchase.
 

This is their policy. 

customary use for 2 years from the original date of purchase from an authorized retailer provided (1) the consumer presents proof of purchase in the form of an original cash register receipt from the authorized retailer from whom the consumer purchased the product 

[Titleist87]

On 4/3/2022 at 6:17 PM, RickyBobby_PR said:

The chances TaylorMade replaces a driver head that is 5 years old is probably slim, especially in an era where components are hard to come by. They have a warranty of two years from manufactured date. Not saying they won’t but I wouldn’t expect any company to replace a product that’s past it’s warranty period and 4 releases later.

Unlike Ping and Titleist TaylorMade will take direct contact about club issues

I had the R1 that ended up with a dent on the face by the toe (a friend did it...honest) and I contacted TM, said no dice as it was two years past warranty but they did send me a 25% off code to redeem on a new club.

[jgolfski]

Thank all of you for your input. It has been quite accurate.  I have replaced it with a M6 head because i have multiple shafts with the TM shaft adapter.

Cheers