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Nothing but problems with the Stewart Q-Follow


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@Stewart Golf @Stewart Golf USA

I have had a lot of issues with my Stewart Q-Follow since I have owned it. 

  1. Bluetooth never worked with the app
  2. Trolley intermittently doesn't respond to pressing buttons on the remote (i am in range, im standing within 5 feet)
  3. Remote control causes the trolley to respond in an unintended way. I have had the "Stop" button cause it to turn right, also "Stop" cause it to go backwars
  4. The backwards direction stop working for a while and then all of a sudden worked today
  5. The handle broke off today while i was guiding it downhill at the lowest speed

I am pretty frustrated with this trolley, and its definitely priced at a premium in the marketplace. 

IMG_5661.jpg.c9beeecc60d15c5f535279f471bcae1c.jpg

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Follow my golf journey to break into the 80s

Tester for the Titleist TSi Driver

Spring 2020 MGS Tester for the Fujikura Motore X Shaft

Updated 11/13/2021
Driver:titelist-small: TSi 2 - Autoflex
Fairway Woods:titelist-small: TSi2 3 wood, 5 wood - Aldila Ascent 60 S
Irons:titelist-small: T300 5 to SW - LAGP AXS Red 85 Stiff double soft stepped
Wedges:Miura: K-grind 2.0 58 wedge - Xcaliber RT Spin Wedge 100
Putter:  SIK DW Armlock - LAGP 180 armlock shaft

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Well that sucks.

Fwiw been really happy with my MGI Zip Navigator 👌

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WITB of an "aspiring"  😉 play-ah ...
..Callaway Big Bertha B21 driver (Recoil ES 450/F3)
..Callaway Bertha Mini 1.5 (UST ProForce V2-HL 5/F3)
..Callaway Epic Max 5W (PX Cypher 50/5.0)
..Callaway Big Bertha 4H and 5H (both Recoil ZT9/F3)
..PXG 0211 6i-GW (Mitsubishi MMT 60/A) 
..Cleveland CBX2 54 and CBX 60 (Rotex graphite)
..EvnRoll ER5 or MLA XDream (Edel EAS 4.0 on the bench)
..all in a Datrek bag on an MGI Zip Navigator electric cart.

Forum Member tester for the ExPutt Putting Simulator (2020)

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Did you drive it into a pond?  Looks beat up from this picture...

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  • Titleist TSI3 LAGolf DJ 65 5
  • TaylorMade SIM2 3 wood Fujilkura Ventus Blue 7-X
  • Mizuno HMB MP20 3i Nippon Modus 3 120S
  • Mizuno Pro 223 4-P Nippon Modus 3 115X
  • Vokey SM8 50, SM9 54 & 60  Nippon Modus 3 120s
  • Scotty Cameron Phantom X 11.5
  • Srixon Z-Star XV Divide

Official 1/12 testers for 2022 L.A.B. Golf Putters

Western, NY

5.8 Index

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22 minutes ago, bens197 said:

Did you drive it into a pond?  Looks beat up from this picture...

no, didn't drive it into anything

38 minutes ago, sirchunksalot said:

Sorry to hear about that @dlow206. Hopefully Stewart Golf will reach out to you, as I see you posted it to a couple of sites and it'll get taken care of. 

 

hope so too. saw on a different site that someone with the same model had it happen twice

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Follow my golf journey to break into the 80s

Tester for the Titleist TSi Driver

Spring 2020 MGS Tester for the Fujikura Motore X Shaft

Updated 11/13/2021
Driver:titelist-small: TSi 2 - Autoflex
Fairway Woods:titelist-small: TSi2 3 wood, 5 wood - Aldila Ascent 60 S
Irons:titelist-small: T300 5 to SW - LAGP AXS Red 85 Stiff double soft stepped
Wedges:Miura: K-grind 2.0 58 wedge - Xcaliber RT Spin Wedge 100
Putter:  SIK DW Armlock - LAGP 180 armlock shaft

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15 hours ago, dlow206 said:

no, didn't drive it into anything

hope so too. saw on a different site that someone with the same model had it happen twice

Mine keeps losing the follow mode when walking down the fairway for no reason whatsoever

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@dlow206,

  Sorry to hear about your troubles with Stewart Q-Follow. Hopefully they will make it right for you.  did you contact them and tell them the issues you were having?

 

MDGolfHacker

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What's In This Lefty's Bag?

Driver: :cobra-small: F8 9.5° Project X Even Flow Blue 65g shaft 

Fairway Woods: :cobra-small: F8 3W Project X Even Flow Blue 75g shaft

Fairway Woods: :cobra-small: F8 5W Project X Even Flow Blue 75g shaft

Hybrid: :titelist-small: 816H2 19°

Irons: :titelist-small: 2021 T200's 4-GW AMT RED shafts Regular Flex

Wedge: :cleveland-small: Tour Satin RTX 4 Wedges in 52° and 56° 2 Dot

Putter: :nevercompromise-small: Gray Matter TDP 2.2 32.75"

Bag: :1590477705_SunMountain: Three 5

Ball:  :titelist-small:  PRO V1X

RangeFinder:918457628_PrecisionPro: NX7 Pro

Social Media:

Facebook:   md golfhacker
Twitter:        @mdgolfhacker
Instagram:   mdgolfhacker

 Currently Testing:  2021:titelist-small: T200's (https://forum.mygolfspy.com/tests/19-test-in-progress-titleist-t-series-irons/?do=findReview&review=38)

 

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On a couple other forums Stewart Golf has responded. I would think if you use the contact form on their site they will be more than happy to make this right.

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In my bag:

Driver: :cobra-small: Speedzone Xtreme 9.0* Fujikura Motore X F1 6X

Wood: :cobra-small: Speedzone Tour Fujikura Motore X F1 7X

Hybrids: :cobra-small: King Utility 19.5* Diamana Tensei White Pro 90TX

Irons: :srixon-small: Srixon ZX5 4-6 (1 degree weak), ZX7 7-PW Project X 6.5

Wedges: :taylormade-small: Milled Grind 3 50*, 54*, 58* Tour Issue S400

Putter: :seemore-small: Nashville Z1C 34"

 Ball: :bridgestone-small: Tour B X 

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3 hours ago, MDGolfHacker said:

@dlow206,

  Sorry to hear about your troubles with Stewart Q-Follow. Hopefully they will make it right for you.  did you contact them and tell them the issues you were having?

 

MDGolfHacker

Yes, i have contacted them. About the most recent issue, I am waiting to hear back from the third party in the US that does the servicing.

About prior issues with the control issues, they didn't do anything because it was something that consistently happened every time and it was only intermittent. This was also the response from the third party servicer. Any time you contact Stewart directly (either their US branch or UK branch), you get directed to the third party servicer if you live in the US. 

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Follow my golf journey to break into the 80s

Tester for the Titleist TSi Driver

Spring 2020 MGS Tester for the Fujikura Motore X Shaft

Updated 11/13/2021
Driver:titelist-small: TSi 2 - Autoflex
Fairway Woods:titelist-small: TSi2 3 wood, 5 wood - Aldila Ascent 60 S
Irons:titelist-small: T300 5 to SW - LAGP AXS Red 85 Stiff double soft stepped
Wedges:Miura: K-grind 2.0 58 wedge - Xcaliber RT Spin Wedge 100
Putter:  SIK DW Armlock - LAGP 180 armlock shaft

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16 hours ago, dlow206 said:

Yes, i have contacted them. About the most recent issue, I am waiting to hear back from the third party in the US that does the servicing.

About prior issues with the control issues, they didn't do anything because it was something that consistently happened every time and it was only intermittent. This was also the response from the third party servicer. Any time you contact Stewart directly (either their US branch or UK branch), you get directed to the third party servicer if you live in the US. 

Interesting.  Again, hope they make it right for you.  Still, having control issues you would think they want to fix whatever the underlying cause is because it could literally sink consumer demand if a product is flawed.  Word is going to get out and nobody will want to buy it.

 

MDGolfHacker

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What's In This Lefty's Bag?

Driver: :cobra-small: F8 9.5° Project X Even Flow Blue 65g shaft 

Fairway Woods: :cobra-small: F8 3W Project X Even Flow Blue 75g shaft

Fairway Woods: :cobra-small: F8 5W Project X Even Flow Blue 75g shaft

Hybrid: :titelist-small: 816H2 19°

Irons: :titelist-small: 2021 T200's 4-GW AMT RED shafts Regular Flex

Wedge: :cleveland-small: Tour Satin RTX 4 Wedges in 52° and 56° 2 Dot

Putter: :nevercompromise-small: Gray Matter TDP 2.2 32.75"

Bag: :1590477705_SunMountain: Three 5

Ball:  :titelist-small:  PRO V1X

RangeFinder:918457628_PrecisionPro: NX7 Pro

Social Media:

Facebook:   md golfhacker
Twitter:        @mdgolfhacker
Instagram:   mdgolfhacker

 Currently Testing:  2021:titelist-small: T200's (https://forum.mygolfspy.com/tests/19-test-in-progress-titleist-t-series-irons/?do=findReview&review=38)

 

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10 hours ago, MDGolfHacker said:

Interesting.  Again, hope they make it right for you.  Still, having control issues you would think they want to fix whatever the underlying cause is because it could literally sink consumer demand if a product is flawed.  Word is going to get out and nobody will want to buy it.

 

MDGolfHacker

They are sending me a new part so I can fix the handle, which is good. But I have heard of other people breaking the handle similar to my incident, one guy broke it twice. i wish the handle was a bit more robust. i wasn't doing anything crazy like trying to lift it by the handle or anything like that. 

  • Like 3

Follow my golf journey to break into the 80s

Tester for the Titleist TSi Driver

Spring 2020 MGS Tester for the Fujikura Motore X Shaft

Updated 11/13/2021
Driver:titelist-small: TSi 2 - Autoflex
Fairway Woods:titelist-small: TSi2 3 wood, 5 wood - Aldila Ascent 60 S
Irons:titelist-small: T300 5 to SW - LAGP AXS Red 85 Stiff double soft stepped
Wedges:Miura: K-grind 2.0 58 wedge - Xcaliber RT Spin Wedge 100
Putter:  SIK DW Armlock - LAGP 180 armlock shaft

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On 5/11/2022 at 2:31 AM, dlow206 said:

They are sending me a new part so I can fix the handle, which is good. But I have heard of other people breaking the handle similar to my incident, one guy broke it twice. i wish the handle was a bit more robust. i wasn't doing anything crazy like trying to lift it by the handle or anything like that. 

This sounds like a huge fail on the part of design and/or production. I once had a component break off of my my Brigg & Riley luggage, and I happened to live close to their repair center. When I brought it in they said that they had recognized the issue, so they redesigned the piece and were replacing it repairs came in. 

Hopefully, Stewart is doing the same thing, otherwise why would anyone buy from them moving forward?

DRIVER :ping-small: G410 PLUS 10.5°  |  FAIRWAY :ping-small: G410 3/14.5°  
HYBRIDS 
:ping-small: G410 19°, 22°  |  IRONS :mizuno-small: JPX 900 FORGED 5-PW 
WEDGES :cleveland-small: 
CBX 2 50°, 54°, 58°  |  PUTTER KIRKLAND Signature KS1

BALL :wilson_staff_small: DUO SOFT +   :srixon-small: Z-URS   :callaway-small: SUPERSOFT, HX HOT BITE (old stock)
BAG :1590477705_SunMountain: 3.5 LS  |  PUSHCART :Clicgear: ROVIC RV1S

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  • 4 weeks later...

How does it handle hills?  I see it has a “stabilizer” - I’ve got “wheelies” on my Alphard eWheels but it still struggles with steep inclines.  It’ll get stuck, tip over, spin… I basically have to just keep a name on it to keep it up right.  Not a big deal, but….  I’m curious how the Stewart model handles inclines?

Walking ahead of my BagBoy QuadXL w Alphard eWheels
Driver: Callaway Mavrik SubZero 9* Neutral w stock Evenflow Riptide R flex shaft
3W  Titelist TS2 15* Draw w Tensei Blue R flex
3H, 4H Cobra One Length F9 Speedback hybrids (1”short) w Fujikura Atmos R flex shaft
5I-GW Cobra Forged TEC Black One Length (1”short, 2* flat) KBS 90 R flex shafts
56, 60 Cobra King MIM One Length Black (1” short) KBS HiRev2.0 125 S flex shafts
ER7  or Scotty Futura X - 35”

OnCore Elixr (lemon or lime)

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