On February 8th 2021 I was fitted and purchased several clubs from club champions White Plains , NY location. This purchase included a driver which costs over 950 dollars. Today more than six weeks later I’ve still not received anything. More importantly there has been zero follow up and zero information provide as to where my order is. Club champion has forced a confrontation at every turn in order to get any information. To say they are unprofessional is an understatement. Club champion provides no bargains when getting clubs but that’s ok if along with the high price you also get quality service but at club champion they don’t know the meaning of the word service. They are quick to get your money after which they couldn’t care less about your order. There are many other options out there for club fitting. Take my advice and seek out any of them because they couldn’t possibly be worse.
So i have had the same experience here in NJ. Went to the cherry hill location feb 9th. Ordered sim2 max irons with nippon modus 120 shafts, which are offered stock through taylormade. Fitter tells me probably 2 weeks but check they website. Get home check out their website, pretty much says custom clubs ship approximayely feb 16th. So i say OK he was right. Its now March 29th. Ive been give 5 different dates so far as to when my clubs will arrive and still have nothing other than they should be here this week. No updates nothing, everytime i call its the same runaround. Ill never use them again
Club Champion long build/delivery times?
in General Q&A
Posted
So i have had the same experience here in NJ. Went to the cherry hill location feb 9th. Ordered sim2 max irons with nippon modus 120 shafts, which are offered stock through taylormade. Fitter tells me probably 2 weeks but check they website. Get home check out their website, pretty much says custom clubs ship approximayely feb 16th. So i say OK he was right. Its now March 29th. Ive been give 5 different dates so far as to when my clubs will arrive and still have nothing other than they should be here this week. No updates nothing, everytime i call its the same runaround. Ill never use them again