BEB

Golftech customer support for Skytrak is non existent. I never get through calling, my chats and emails go unanswered for days. I got double charged for my subscription renewal so they owe me money and the subcription doesn't work. So far the only response are robo emails saying that they are "working on it". What the heck is going on over there?

Thanks for your input. I've spent a bunch of time on this and it stopped being fun as of last spring! I got this unit in Feburary, perhaps this one any your original came from the same batch?? I'm deciding if I want a refund or another new unit to see if that works. Going back to my SkyTrak / E6 for now.

Thanks

Thanks for your input!

I continue to have a real problem with missed shots (10 -12 out of 100) using my GC3. Been through many tech calls and sent pictures of my clubs, sim area and pictures of the ball being hit which they showed me how to capture from the unit itself. Made sure there wasn't anything reflective on my golf shoes etc. I wanted to return it for a refund but last spring they talked me into waiting for a software update. Now several updates later it's still missing shots. I'm setup properly (unit is level to the hitting surface/lense is clean) and familliar with photometric "best practices" from 3 years of Skytrak use. Anyone else having this issue?