Turning Stone

Vince, and of all Krank, I think everyone waiting for their Element Driver is tired of the 3 month delay, the lies, deception, misinformation and lack of responsiveness to your valuable customers. I understand there are about 150 customers still waiting on their Element Drivers from mid Dec! You keep saying and I quote, "...Remember that this is still a Pre Order, so we never state to anyone buying its shipping out today or tomorrow..." Are you kidding me? That's another lie. You have told many of us via phone or email that you are shipping on a particular day, didn't do that. Or shipping next week, didn't do that either, You said 4-6 weeks on the pre-order, yet its been over 3 months! And you don't return calls or emails in a timely fashion, if ever. Why continue the lies, deceit and blaming everyone else, China, foundry, shafts, Golf show orders, and everything else for your incompetence? This has been the worst customer treatment from any of the 100s of golfing stores, outlets, manufacturers, pro-shops, etc., that I've ever dealt with. The saddest part...and the most insulting? You still fail to contact your customers and let them know the status, keep us in limbo, fail to answer our calls and emails--and just yesterday I received an Email from Lance Reader offering the new "Element Driver" for sale (and it would be delivered within 2 weeks!) How ridiculous...you can't even fill the orders from 3 months ago and now you're sending out a brand new sales pitch for the Element that we can't even get from you from Dec? Buyer beware! Stop the BS and get the orders out to those who are waiting. Stop sending out emails for the Element to new customers when you can't even fill the current order! And oh by the way, even if the driver performs beyond all expectations--don't think I'll ever buy from your company again...and it if doesn't perform up to your hype, you will hear about it!

Vince,Remember that this is still a Pre Order, so we never state to anyone buying its shipping out today or tomorrow. Why continue the lies, deceit and blaming everyone and everything else for your incompetence? You said above, quote-"