Liam87

Hi all,
 
Hope you are all well.
I have recently purchased a set of Arccos sensors and have tried to pair them to my phone which is a Samsung S20 plus and I just can't get it to work.
 
I then downloaded the app on my partner's phone (iPhone) and they have paired instantly so I'm guessing it's the phone and not the sensors.
 
It's a longshot I know but has anyone had the same problem and if so how have they got over it.
Many thanks
 
Liam