I had a weird issue happen to me the other day where I played a full round, hit end round on the 18th green, then a few hours later went to sync to mobile and edit/finalize the round. Somehow it just wasn't there, no history in the band, and the app will not pick up the new round. I have a support conversation open with ShotScope so I will update here if there is a resolution, but I was curious if anyone else had that happen to them, and if so did you solve it. They did tell me they can see the round played on my account, I guess it's just in purgatory or something.
So far I've tried logging out/back in to the app and deleting and reinstalling the app to no avail. Left it connected to the band via Bluetooth for about 10 mins, refreshing periodically, but it didn't pick it up.
Happened to me on the very first round, sent an email to shotscope and the round was in the app but set to a date in the future of 2021 which after 24hrs they changed and I could now see it so I'm sure they will do the same but they couldn't figure out why it did that as my second round was fine.
Shotscope V3
in Training Aids, GPS Devices, Apps, Accessories & More!
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Happened to me on the very first round, sent an email to shotscope and the round was in the app but set to a date in the future of 2021 which after 24hrs they changed and I could now see it so I'm sure they will do the same but they couldn't figure out why it did that as my second round was fine.