gaussman1 Posted September 7, 2017 Share Posted September 7, 2017 I must say I'm impressed. I thought the ferrule on my x2Hot Pro 3 wood was coming unglued. My club pro thought maybe the shaft was cracked under the ferrule. He emailed his inside rep at Callaway and they said "don't worry about it, just get his specs and we will send out a new XR 16 Pro." It was in 4 days later. Well done Callaway! This is a great reason to buy from your club or at a retailer instead of from an online auction house. They have a real relationship with people on the other end. Sent from my Nexus 6P using MyGolfSpy mobile app Rogue SZ 10.5 *NEW* Fujikura Pro Green 65 X Rogue 15 degree Evnflow Blue 6.5 Back in the Bag Z765 4-G Nippon Modus 120 Stiff 54 and 60 Amazing Grace Ass Kicker Link to comment Share on other sites More sharing options...
Brian A Posted September 7, 2017 Share Posted September 7, 2017 I second the buy from a local retailer! My Ping driver snapped and the local place I bought it not only had a spare shaft to borrow but called their Ping rep and got me a new shaft in a few days. Had issues with clubs purchased at a big box retail sports store, had to fight with them an Taylormade to get the problem fixed, neither wanted to deal with it. Driver: G425 9* Hzrdus Smoke Green Small batch 6.5 70g Fairway Wood: Cobra Radspeed Big 3 Hzrdus Smoke Black 6.5 Hybrid: Cobra Aerojet 5 Wood Hzrdus Smoke Black 6.5 Irons: T200 (4-AW) AMT Black Stiff Shafts Wedges: Tour Rack 56* 60* Putter: Scotty Cameron Golo 5 Right Handed Pittsburgh, PA Link to comment Share on other sites More sharing options...
BigtazzGolf Posted September 7, 2017 Share Posted September 7, 2017 Yup Callaway service is second to none in my book. They replaced my staff bag without any problems. BigTazz Chicks dig the LONG ball! Follow me and #TeamLexi #J_Wurz #EthanSterlingPrice #strokerAce during the #CobraConnectChallenge Twitter: @bigtazzGOLF Instagram: bigtazzgolf Facebook: steve.rayburn #PowerToThePlayer #CobraConnectMGS Grip n Rip it Chicks dig the LONG ball In my staff bag King F7+ Mitsubishi Tensei CK Pro White 60 - Graphite Tour X-Stiff CBX 13.5 3 Wood Atomic Irons 4-AW (reviewing) CG16 Satin 52* 588 RTX 2.0 56* and 60* Sentio Sierra 101-M Putter Proud tester of the Tommy Armour ATOMIC Irons Link to comment Share on other sites More sharing options...
Jmikecpa Posted September 8, 2017 Share Posted September 8, 2017 Callaway is top notch. Replaced my DBD 816 with and Epic SZ no questions asked after the DBD cracked. Sean Toulon personally answered my email on the glare issue I had with the Indy and bead blasted the top line to reduce glare at no cost to me. This was just his year for me, my Callaway love goes back to the mid 90s. Never had a bad experience with their customer service. WITB 2024 Driver: Qi10 LS 9* Ltd. HZRDUS RDX Smoke Blue 60 TX Fairway: BRNR Mini Driver Copper 13.5* Evenflow Black 75g 6.5 Fairway: Sim 19* HZRDUS Red 75g 6.5 Hybrid: 0317x 22* KBS Proto 95x Irons: X Forged CB 5 - PW MMT 105 TX Wedges: Jaws Raw 50*, 54* & 58* TTDG "OG" Spinner Putter: Toulon Madison BGT Fire 34.75" Ball: Z Star Diamond Link to comment Share on other sites More sharing options...
jayjay0808 Posted September 10, 2017 Share Posted September 10, 2017 I used to work in the industry at a green grass account and Callaway was always a pleasure to deal with, whether it was their customer service or their local rep In my bag: Driver: Rogue ST Triple Diamond LS 10.5* (set to 9.5) UST Lin-Q Gunmetal 6f5 Wood: Tsi2 15* Project X RDX Black 70 6.5 Hybrids: King Utility 19.5* Diamana Tensei White Pro 90TX Irons: Cobra King Tour MIM 4-PW Dynamic Gold 120 X100 Wedges: Milled Grind 3 50*, 54*, 58* Tour Issue S400 Putter: Nashville Z1C 34" Ball: Pro V1x Link to comment Share on other sites More sharing options...
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