MattF Posted June 13, 2022 Share Posted June 13, 2022 I've had the not syncing happens a couple of times. I've had success deleting the app and re-installing it, seems to work for me. edingc, cksurfdude and MIGregB 3 Quote In the bag: Driver: Darkspeed X 9° UST Mamiya LIN-Q M40X Blue 7F4 Fairway: Apex UW 19° & 21° Project X HZRDUS Smoke RDX Black 5.5 Irons: JPX 923 HMP 5-PW UST Mamiya Recoil 95 F4 Wedges: T-22 Denim Copper 48°, 52° & 56° UST Mamiya Recoil 95 F4 Putter Sycamore 005 Wide Blade Bag: Fairway 14 stand bag Balls: Chrome Tour Cart: CaddyLite ONE Ver. 8 God Bless America, God save the King, God defend New Zealand and thank Christ for Australia! Link to comment Share on other sites More sharing options...
MIGregB Posted June 13, 2022 Share Posted June 13, 2022 I had an unusual thing happen a couple weeks ago. An entire hole was missing after syncing - every shot! I used the H4 and since I can't always feel the vibration as the tag is sensed, I take the H4 out of the belt clip and visually confirm the tag. It's always possible that I still miss an occasional tag sensing, but all 5 on the same hole? (Yes, I got a bogey!!!) I haven't been able to play for a bit because of Covid (nothing bad, but low fever, cough & body aches for a couple days), but I'm good to go tomorrow so I'll keep an eye out for anything weird. MattF and cksurfdude 2 Quote Dark Speed X Driver w/ Motore X F35R shaft, ZX 5 Wood & 7 Wood w/Evenflow Riptide 5.5 shaft, Fli-Hi 24 deg Hybrid Iron, JPX919 Hot Metal 5-GW w/Project X LZ 5.5 shafts, SM9 54.12D & 58.08M deg wedges, Sabertooth White Ice, -Pro V1X (preferred) or Tour X ball, X5 Watch, Nikon Laser 500 range finder. My 2024 Titleist SM10 Wedge Review: https://forum.mygolfspy.com/topic/64494-vokey-sm10-wedges-2024-forum-review/?do=findComment&comment=1065367 Link to comment Share on other sites More sharing options...
tony@CIC Posted June 13, 2022 Share Posted June 13, 2022 2 hours ago, MattF said: I've had the not syncing happens a couple of times. I've had success deleting the app and re-installing it, seems to work for me. That didn't work - nor did this recommendation (below) from Shotscope support - stay tuned I just sent support a follow-up email. *Manually log out the app (closing the app doesn't log you out) this can be done through the 'More' button on iOS or the drop down menu on Android. *Delete the app. *Remove the V3 device from your phones or tablets Bluetooth settings. This can be found in General Settings>Bluetooth Settings on most devices. *Reset the V3 device by holding the top left and top right button for 10-15 seconds until the watch turns off. *Turn the watch back on. *Download the Shot Scope app and open it. *Type your email address and password to login into the app. *Try connecting the V3 device again. cksurfdude, MIGregB and MattF 3 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
MattF Posted June 13, 2022 Share Posted June 13, 2022 Tony, it sounds like it could be a watch issue. It'll be interesting to see what SS do now. tony@CIC, MIGregB and cksurfdude 3 Quote In the bag: Driver: Darkspeed X 9° UST Mamiya LIN-Q M40X Blue 7F4 Fairway: Apex UW 19° & 21° Project X HZRDUS Smoke RDX Black 5.5 Irons: JPX 923 HMP 5-PW UST Mamiya Recoil 95 F4 Wedges: T-22 Denim Copper 48°, 52° & 56° UST Mamiya Recoil 95 F4 Putter Sycamore 005 Wide Blade Bag: Fairway 14 stand bag Balls: Chrome Tour Cart: CaddyLite ONE Ver. 8 God Bless America, God save the King, God defend New Zealand and thank Christ for Australia! Link to comment Share on other sites More sharing options...
MIGregB Posted June 13, 2022 Share Posted June 13, 2022 2 hours ago, tony@CIC said: That didn't work - nor did this recommendation (below) from Shotscope support - stay tuned I just sent support a follow-up email. *Manually log out the app (closing the app doesn't log you out) this can be done through the 'More' button on iOS or the drop down menu on Android. *Delete the app. *Remove the V3 device from your phones or tablets Bluetooth settings. This can be found in General Settings>Bluetooth Settings on most devices. *Reset the V3 device by holding the top left and top right button for 10-15 seconds until the watch turns off. *Turn the watch back on. *Download the Shot Scope app and open it. *Type your email address and password to login into the app. *Try connecting the V3 device again. I've had to either clear cache and/or data several times and delete/re-pair BT settings a few times to get things to sync (usually course updates). In spite of the inconvenience, though, it's never failed to work. I hope it isn't a V3 issue. But unless it fails altogether, it still seems more like software to me. Hope SS can come up with a fix. tony@CIC, cksurfdude and MattF 3 Quote Dark Speed X Driver w/ Motore X F35R shaft, ZX 5 Wood & 7 Wood w/Evenflow Riptide 5.5 shaft, Fli-Hi 24 deg Hybrid Iron, JPX919 Hot Metal 5-GW w/Project X LZ 5.5 shafts, SM9 54.12D & 58.08M deg wedges, Sabertooth White Ice, -Pro V1X (preferred) or Tour X ball, X5 Watch, Nikon Laser 500 range finder. My 2024 Titleist SM10 Wedge Review: https://forum.mygolfspy.com/topic/64494-vokey-sm10-wedges-2024-forum-review/?do=findComment&comment=1065367 Link to comment Share on other sites More sharing options...
edingc Posted June 15, 2022 Share Posted June 15, 2022 I have some syncing weirdness with the H4 as well. Generally the first time the Android app connects to the H4 following a round I don't get a "Sync Rounds" option. I just have to close and re-open the app, and reconnect, and then everything seems to work. I'm still enjoying the H4. The GPS accuracy feels a little questionable at times, and the mapping of my course still isn't perfect. But it's better than nothing, and the price is very good compared to its main competitor. cksurfdude, MIGregB, Shapotomous and 1 other 4 Quote Unofficial WHS Handicap: 5.0 / Anti-Cap: 8.4 (Last Updated June 2, 2024) Driver: Callaway Paradym TD (10.5°), 45.75", Fujikura Motore X F1 6X | Fitting Post 3 Wood: Cobra RadSpeed Big Tour (14.5°), 43", Fujikura Motore X F1 7X 20° Hybrid: PXG 0211 (2020 Model), 40.25", Mitsubishi Tensei AV RAW White 90X 4 Utility: Cobra KING Utility (2020 Model), 38.5", Aerotech SteelFiber i110cw Stiff 5-PW: Ben Hogan PTx Pro, 37" 7 Iron, Aerotech SteelFiber i125cw Stiff | Club Champion Fitting 50°, 54°, 58°: Edel SMS, V Grind, Nippon Modus 125 Wedge| Official Review Thread Putter: L.A.B. Golf DF 2.1, 36", 68°, Black with Custom Sightlines, BGT Stability Tour, L.A.B. Press II 3° | Unofficial Review Grips: Star Sidewinder, Undersized with Custom Tape Build-Up Ball: Snell MTB-X Optic Yellow Tracked By: Shot Scope H4 Bag: Personalized 2020 Sun Mountain Sync Riding On: Bag Boy Nitron | Official Review Thread WITB? | 2022 Reviewer Edel SMS Wedges | 2021 Reviewer Maxfli Tour and Tour X Balls | 2020 Participant #CobraConnect Challenge | 2019 Reviewer Callaway Epic Flash Driver Link to comment Share on other sites More sharing options...
tony@CIC Posted June 15, 2022 Share Posted June 15, 2022 On 6/13/2022 at 10:16 AM, tony@CIC said: That didn't work - nor did this recommendation (below) from Shotscope support - stay tuned I just sent support a follow-up email. *Manually log out the app (closing the app doesn't log you out) this can be done through the 'More' button on iOS or the drop down menu on Android. *Delete the app. *Remove the V3 device from your phones or tablets Bluetooth settings. This can be found in General Settings>Bluetooth Settings on most devices. *Reset the V3 device by holding the top left and top right button for 10-15 seconds until the watch turns off. *Turn the watch back on. *Download the Shot Scope app and open it. *Type your email address and password to login into the app. *Try connecting the V3 device again. Status update: still no resolution. SS now wants me to video the process. Hope I can get it resolved before my wife and I golf on Friday as she's a bit annoyed. MattF, cksurfdude and MIGregB 1 2 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
MattF Posted June 15, 2022 Share Posted June 15, 2022 I had to delete and reinstall the app yesterday for it to sync. tony@CIC and cksurfdude 2 Quote In the bag: Driver: Darkspeed X 9° UST Mamiya LIN-Q M40X Blue 7F4 Fairway: Apex UW 19° & 21° Project X HZRDUS Smoke RDX Black 5.5 Irons: JPX 923 HMP 5-PW UST Mamiya Recoil 95 F4 Wedges: T-22 Denim Copper 48°, 52° & 56° UST Mamiya Recoil 95 F4 Putter Sycamore 005 Wide Blade Bag: Fairway 14 stand bag Balls: Chrome Tour Cart: CaddyLite ONE Ver. 8 God Bless America, God save the King, God defend New Zealand and thank Christ for Australia! Link to comment Share on other sites More sharing options...
tony@CIC Posted June 15, 2022 Share Posted June 15, 2022 33 minutes ago, MattF said: I had to delete and reinstall the app yesterday for it to sync. Hmmm maybe a bug in the latest update (whenever that was)? So far: I've signed her out, deleted the app and did a hard reboot (to clear cache) Reinstalled app and did a hard reboot on the watch (top left & right buttons) Also doublechecked to make sure that in the ipad settings it wasn't picking up the bluetooth signal And this is what I get when I go to sync.. EDIT: For giggles, I tried pairing her watch to my iphone account. At one point I did get the pairing code but it still would not sync as it immediately went to "no connection" on the watch. I think this is a watch issue. MattF, cksurfdude, MIGregB and 1 other 1 3 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
tony@CIC Posted June 23, 2022 Share Posted June 23, 2022 On 6/13/2022 at 10:16 AM, tony@CIC said: That didn't work - nor did this recommendation (below) from Shotscope support - stay tuned I just sent support a follow-up email. *Manually log out the app (closing the app doesn't log you out) this can be done through the 'More' button on iOS or the drop down menu on Android. *Delete the app. *Remove the V3 device from your phones or tablets Bluetooth settings. This can be found in General Settings>Bluetooth Settings on most devices. *Reset the V3 device by holding the top left and top right button for 10-15 seconds until the watch turns off. *Turn the watch back on. *Download the Shot Scope app and open it. *Type your email address and password to login into the app. *Try connecting the V3 device again. Well.....the ongoing saga. After 4 days of going back and forth with SS support - they finally decided to send out a new V3 (thank you SS) - week for delivery (so we're 2 weeks into this) and today I went to pair it with my wife's ipad and I get the following on the watch. Nope it won't pair when I click on the "connect" tab. Now thinking that there's something going on with the app, I signed out and signed her back in. The SS instructions say that if you get the pairing request to go to V3 Setting>Bluetooth and the number should appear. Nope I can't get the V3 past this screen? WTH??????? Wish SS Support had a phone # as it generally takes a day for a response - I assume support is in England. MIGregB, GrumpyGolf, cksurfdude and 1 other 2 2 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
tony@CIC Posted June 23, 2022 Share Posted June 23, 2022 16 minutes ago, tony@CIC said: Well.....the ongoing saga. After 4 days of going back and forth with SS support - they finally decided to send out a new V3 (thank you SS) - week for delivery (so we're 2 weeks into this) and today I went to pair it with my wife's ipad and I get the following on the watch. Nope it won't pair when I click on the "connect" tab. Now thinking that there's something going on with the app, I signed out and signed her back in. The SS instructions say that if you get the pairing request to go to V3 Setting>Bluetooth and the number should appear. Nope I can't get the V3 past this screen? WTH??????? Wish SS Support had a phone # as it generally takes a day for a response - I assume support is in England. Well here's an interesting update - I just did a hard reboot or her iphone after signing out from the app - reinstalled it and Finally got the V3 to sync after App reinstall and sign in. Go figure - still not connecting to her ipad. cksurfdude and GrumpyGolf 1 1 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
Paul Hedrick Posted June 23, 2022 Share Posted June 23, 2022 On 7/24/2021 at 5:52 PM, Hook DeLoft said: Read the manual? Why, that's crazy talk! That's as crazy as asking for directions while driving! MattF, GrumpyGolf and cksurfdude 3 Quote Bag C130, 14 way Cart Bag Driver TSR1 Fairway. Halo XL Hy-Wood 4+ Fairway GBB Epic 5 Hybrid Epic Flash 4H Irons Launcher HB, 4 through PW Wedges CBX2, 54 & 60 degree Putter Seemore Si1 Putter Ball Titleist pro v1x Other Link to comment Share on other sites More sharing options...
MattF Posted June 24, 2022 Share Posted June 24, 2022 16 hours ago, tony@CIC said: Well here's an interesting update - I just did a hard reboot or her iphone after signing out from the app - reinstalled it and Finally got the V3 to sync after App reinstall and sign in. Go figure - still not connecting to her ipad. Can you do the same to the iPad? I was hedging my bets it was an Apple issue. cksurfdude 1 Quote In the bag: Driver: Darkspeed X 9° UST Mamiya LIN-Q M40X Blue 7F4 Fairway: Apex UW 19° & 21° Project X HZRDUS Smoke RDX Black 5.5 Irons: JPX 923 HMP 5-PW UST Mamiya Recoil 95 F4 Wedges: T-22 Denim Copper 48°, 52° & 56° UST Mamiya Recoil 95 F4 Putter Sycamore 005 Wide Blade Bag: Fairway 14 stand bag Balls: Chrome Tour Cart: CaddyLite ONE Ver. 8 God Bless America, God save the King, God defend New Zealand and thank Christ for Australia! Link to comment Share on other sites More sharing options...
tony@CIC Posted June 24, 2022 Share Posted June 24, 2022 1 hour ago, MattF said: Can you do the same to the iPad? I was hedging my bets it was an Apple issue. I did the exact same process with the ipad: signed out, deleted app , hard reboot to clear cache then the reinstall. One difference on the ipad when I went to initially sync the App did not ask for 'permission' to use Bluetooth as the iphone did. Also in the ipad 'Bluetooth Settings' it doesn't show the watch even though the watch shows connectivity. Not sure what's going on - so my workaround is to have her sync to the iphone and then she can edit or review rounds on the ipad (since it updates automatically). GrumpyGolf, MattF, cksurfdude and 1 other 4 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
MIGregB Posted June 24, 2022 Share Posted June 24, 2022 1 hour ago, tony@CIC said: I did the exact same process with the ipad: signed out, deleted app , hard reboot to clear cache then the reinstall. One difference on the ipad when I went to initially sync the App did not ask for 'permission' to use Bluetooth as the iphone did. Also in the ipad 'Bluetooth Settings' it doesn't show the watch even though the watch shows connectivity. Not sure what's going on - so my workaround is to have her sync to the iphone and then she can edit or review rounds on the ipad (since it updates automatically). I don't have anything to say that can help (sorry!), but I am curious since I've never owned an Apple device. When you hard reset an Apple iphone/ipad, does that wipe out all of your installed apps and accumulated data? It would on an Android and that'd be a real PITA to have to do! cksurfdude 1 Quote Dark Speed X Driver w/ Motore X F35R shaft, ZX 5 Wood & 7 Wood w/Evenflow Riptide 5.5 shaft, Fli-Hi 24 deg Hybrid Iron, JPX919 Hot Metal 5-GW w/Project X LZ 5.5 shafts, SM9 54.12D & 58.08M deg wedges, Sabertooth White Ice, -Pro V1X (preferred) or Tour X ball, X5 Watch, Nikon Laser 500 range finder. My 2024 Titleist SM10 Wedge Review: https://forum.mygolfspy.com/topic/64494-vokey-sm10-wedges-2024-forum-review/?do=findComment&comment=1065367 Link to comment Share on other sites More sharing options...
tony@CIC Posted June 24, 2022 Share Posted June 24, 2022 6 hours ago, MIgregb said: I don't have anything to say that can help (sorry!), but I am curious since I've never owned an Apple device. When you hard reset an Apple iphone/ipad, does that wipe out all of your installed apps and accumulated data? It would on an Android and that'd be a real PITA to have to do! No different than turning off your pc which clears the cache but the apps remain. With Shotscope in this situation you manually sign out, delete the app, reinstall and sign in. cksurfdude and MIGregB 2 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
tony@CIC Posted June 26, 2022 Share Posted June 26, 2022 Dashboard down? I tried accessing the dashboard on my PC this morning and can't get in. cksurfdude and GrumpyGolf 1 1 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
GrumpyGolf Posted June 26, 2022 Share Posted June 26, 2022 18 minutes ago, tony@CIC said: Dashboard down? I tried accessing the dashboard on my PC this morning and can't get in. Yep, tried to access on my phone and got a message saying to try again later as the site was under upgrade. cksurfdude 1 Quote Driver: Ping G410 10.5 degree ALTA CB 55 RED STIFF Fairway: Cobra FLYXL 3 & 5 Hybrid: Cobra FLYXL 4 & 5 Irons: Cobra FLYXL 6 - P w/ Mitsubishi Rayon KURO KAGE Black Parallel Graphite Iron Shaft STIFF Wedges: Edel SMS 50, 54, 58 degree with KBS STIFF 2g/8g/10g Weight Setup Putter: Odyssey Stroke Lab 7 Putter w/ Graphite & Steel Shaft and Pistol Grip Ball: Bridgestone Tour B X GPS: Shot Scope V3 w/ Trackers "You don't HAVE to go play golf, you GET to go play golf." - Harvey Penick Link to comment Share on other sites More sharing options...
tony@CIC Posted June 26, 2022 Share Posted June 26, 2022 And yet another update: (emoji that should show me pulling my hair out) I'll start by saying I'm a strong believer in the product - my V3 has performed almost flawlessly (with operator error causing minor inconveniences). With that said the saga of my wife's V3 continues. Ok so we got a V3 replacement from SS - thank you - it even came a couple of days early. Today we decided to test the watch by playing one hole (yes we live on a golf course). The watch was properly set-up including the course. On the tee box, the V3 showed the correct FMB distances and the driver sensor was picked up. The following shots also showed the clubs utilized. Upon completion of this hole we selected 'End Round" . I also confirmed in the 'History' on the V3 that the 'round' existed. Then we went to sync It showed the V3 as connected and then uploading. The app got stuck at 0 and just froze at that point ( I shut it down after about 10 minutes) Note: we have: 1. Signed out of the app 2. Deleted the App 3. Did a hard reboot of the iphone to clear the cache 4. Went through the reinstall and sign-in No success as we still ended up with the same result. HELP we are at wits end. FYI again, my V3 and my iphone App work just fine - so I don't believe this is operator error. I never had an issue with downloading, editing etc. Both of us are running the same Apple ios (15.5) on iPhone SE hardware and she is also running the latest firmware on her V3 and the latest App version. @Gavin_Shot_Scope can you help?? MattF, cksurfdude and GrumpyGolf 3 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
cksurfdude Posted June 27, 2022 Share Posted June 27, 2022 That's all just crazy and of course one big PITA! Hope you can get it resolved... Knock on wood .. imagine me knocking with a fist on the top of my own head .. my old Samsung and old Android (stuck on v. 10) seem to be working just fine. I say that 'cuz it's often the iphone iOS apps that get all the developer and support love! GrumpyGolf, tony@CIC and MattF 3 Quote WITB of an "aspiring" play-ah ... Driver...Callaway Paradym (Aldila Ascent PL Blue 40/A) 3H .. Cobra King Tec (MMT 70/R) 7W...Tour Edge Exotics EXS (Tensei CK Blue 50/R) 4H...Callaway Epic Super Hybrid (Recoil ZT9 F3) 5H...Callaway Big Bertha ('19) (Recoil 460 ESX F3) 6i-GW...Sub 70 699 V2 (Recoil 660 F3) 54°, 60°...Cleveland CBX2, CBX (Rotex graphite) Putter...EvnRoll ER5 or MLA Tour XDream (P2 Reflex grips) ...all in a Datrek bag on an MGI Zip Navigator electric cart. Ball often, not always, MaxFli Tour. Forum Member tester for the Paradym X driver (2023) Forum Member tester for the ExPutt Putting Simulator (2020) Link to comment Share on other sites More sharing options...
Northern Monkey Posted June 27, 2022 Share Posted June 27, 2022 23 hours ago, tony@CIC said: And yet another update: (emoji that should show me pulling my hair out) I'll start by saying I'm a strong believer in the product - my V3 has performed almost flawlessly (with operator error causing minor inconveniences). With that said the saga of my wife's V3 continues. Ok so we got a V3 replacement from SS - thank you - it even came a couple of days early. Today we decided to test the watch by playing one hole (yes we live on a golf course). The watch was properly set-up including the course. On the tee box, the V3 showed the correct FMB distances and the driver sensor was picked up. The following shots also showed the clubs utilized. Upon completion of this hole we selected 'End Round" . I also confirmed in the 'History' on the V3 that the 'round' existed. Then we went to sync It showed the V3 as connected and then uploading. The app got stuck at 0 and just froze at that point ( I shut it down after about 10 minutes) Note: we have: 1. Signed out of the app 2. Deleted the App 3. Did a hard reboot of the iphone to clear the cache 4. Went through the reinstall and sign-in No success as we still ended up with the same result. HELP we are at wits end. FYI again, my V3 and my iphone App work just fine - so I don't believe this is operator error. I never had an issue with downloading, editing etc. Both of us are running the same Apple ios (15.5) on iPhone SE hardware and she is also running the latest firmware on her V3 and the latest App version. @Gavin_Shot_Scope can you help?? I could be wrong but I think you have to play at least 9 holes for it to register as a round so this might be because you only played one hole. I’d try it over 9 holes and see if the issue is still there. Hope you manage to get it sorted tony@CIC and cksurfdude 2 Quote Driver: G430 Max Fairway: LTDx Max 3 wood Hybrid: Mavrik 3 hybrid Irons: Forged Tec 4-PW + GW Wedges: Jaws 56 SM9 52 Putter: Mallet Ball: Chrome Soft Link to comment Share on other sites More sharing options...
tony@CIC Posted June 30, 2022 Share Posted June 30, 2022 On 6/27/2022 at 5:37 PM, Northern Monkey said: I could be wrong but I think you have to play at least 9 holes for it to register as a round so this might be because you only played one hole. I’d try it over 9 holes and see if the issue is still there. Hope you manage to get it sorted Nope - I turned it on halfway during a 9 hole round and it did pick it up. So my temporary workaround* since my wife is really ticked that she can't get it to work on either phone or ipad: On my phone (my Shotscope works), I sign out of my account and then sign in with her account and download the V3 data. She can then see the data on her devices and edit or review. This workaround is so far capturing her data. Once I've download her data, I signout and back in with my username/password At some point I'll continue trying to get her devices to work - but right now it's too frustrating. *Edit: Note on her devices I even had her create and sign in with a new account and it still didn't work cksurfdude, MattF and cnosil 2 1 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
Paul Hedrick Posted June 30, 2022 Share Posted June 30, 2022 My Shot Scope V3 arrived today. I spent some time downloading the app to my phone, attaching the sensors to the clubs, setting up the desktop dashboard, etc. I am so ready to 'give it a go' this Sunday! I know I will have a learning curve, and I do not anticipate everything to work as desired the first time around. I am hoping to get a lot of bugs worked out this weekend as next week I am going down to Pinehurst NC for a week. Typically I make two trips a year to Pinehurst, and this will be the first trip for 2022. cksurfdude, KC Golf, MattF and 2 others 5 Quote Bag C130, 14 way Cart Bag Driver TSR1 Fairway. Halo XL Hy-Wood 4+ Fairway GBB Epic 5 Hybrid Epic Flash 4H Irons Launcher HB, 4 through PW Wedges CBX2, 54 & 60 degree Putter Seemore Si1 Putter Ball Titleist pro v1x Other Link to comment Share on other sites More sharing options...
tony@CIC Posted July 1, 2022 Share Posted July 1, 2022 1 hour ago, Paul Hedrick said: My Shot Scope V3 arrived today. I spent some time downloading the app to my phone, attaching the sensors to the clubs, setting up the desktop dashboard, etc. I am so ready to 'give it a go' this Sunday! I know I will have a learning curve, and I do not anticipate everything to work as desired the first time around. I am hoping to get a lot of bugs worked out this weekend as next week I am going down to Pinehurst NC for a week. Typically I make two trips a year to Pinehurst, and this will be the first trip for 2022. It's a pretty easy system to operate including the edit feature. You might want to take notes of your first couple of rounds - normal score card stuff including number of fairways hit, putts, etc. Once you download the round you can edit in the desktop dashboard if you have bad eyesight like myself. Also as an FYI, you can go back in and re-edit/sign-off so don't worry if you've missed stuff. Give us a shout if you have questions. cksurfdude, MattF and cnosil 3 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
cnosil Posted July 1, 2022 Share Posted July 1, 2022 Alight, guess I get to ask questions here since I am testing the new Shot Scope Pro LX+. My first question is about one of the items under setting on my H4 unit. It is Tags and when I select it shows this finding tags animation but doesn’t seem to do anything. I even touched one of my clubs to the device and it just vibrated. I tried the documentation and searching online and found nothing . Does this exist in the other devices and does anyone know what it does? Update: just found it online: This article will explain what the Tags option in the Settings menu does. This article is relevant to V3, V2, H4 and the ProLx+. Tags (V3,H4 and ProLx+) and Tag Read (V2) are diagnostic tools we have added to our Settings menu to test whether a tag is being detected within the required range of the watch. The watch should be able to detect tags within 8cm when the watch is worn on the wrist. There can be instances where a tag struggles to be detected by the watch. If you noticed after uploading several rounds of data that one of your tags is not being detected then we recommend you undertake a tags test. Please email us at [email protected] for instructions on how to conduct the tags test. MattF and cksurfdude 2 Quote Driver: G400 Max 9* w/ KBS Tour Driven Fairway: XCG7 Beta 15* w/Fujikura Fuel Hybrids: 915H 21* w/KBS Tour Graphite Hybrid Prototype 915H 24* w/KBS Tour Graphite Hybrid Prototype Irons: TR20V 6-11 w/Vizard TR20-85 Graphite Wedge: 54/12D, 60/8M w/Accra iWedge 90 Graphite Putter: Sacks Parente MC 3 Stripe Backup Putters: Milled Collection RSX 2, mFGP2, Futura 5W, TM-180 Member: MGS Hitsquad since 2017 Link to comment Share on other sites More sharing options...
fozcycle Posted July 1, 2022 Share Posted July 1, 2022 Got home yesterday from a round at my club…..only to find that the par 5 #14 hole did not register anything. So I set about adding the shots. SS missed an entire hole in the middle of my round! cksurfdude, cnosil, GrumpyGolf and 2 others 2 1 2 Quote Driver: 0311 XF 10.5* w/Project X Cypher 40 gram Senior shaft or 0811 XF 12* w/Evenflo Riptide CB Senior shaft Fairways: 0211 5W & 7W w/ Evenflo Riptide CB regular shaft and Tour Edge E521 9W w/Fubuki HD50 regular shaft Hybrid: None in bag at the moment Irons: Titleist T300 5-PW w/Fubuki MV Senior graphite shafts w/Golf Pride Tour Wedges: Edison forged 49*, 53* and 57* wedges with KB PGI Senior shafts(80 grm). Putter: 33” Evnroll ER2 w/Gravity Grip or ER6 or Bellum Winmore Model 707, or Nike Method Core Drone w/Evnroll Gravity Grip or Tommy Armour Impact No. 3 Bag: Vice cart bag(Black/Lime). Ball: Bridgestone RXS Mindset, Snell MTB Prime X, Maxfli Tour/S/X CG, Titleist Pro V1x or Titleist TruFeel Using Shot Scope X5 and Pinned Rangefinder Link to comment Share on other sites More sharing options...
Paul Hedrick Posted July 1, 2022 Share Posted July 1, 2022 14 hours ago, tony@CIC said: It's a pretty easy system to operate including the edit feature. You might want to take notes of your first couple of rounds - normal score card stuff including number of fairways hit, putts, etc. Once you download the round you can edit in the desktop dashboard if you have bad eyesight like myself. Also as an FYI, you can go back in and re-edit/sign-off so don't worry if you've missed stuff. Give us a shout if you have questions. Will do. Thank you. cksurfdude, GrumpyGolf and tony@CIC 3 Quote Bag C130, 14 way Cart Bag Driver TSR1 Fairway. Halo XL Hy-Wood 4+ Fairway GBB Epic 5 Hybrid Epic Flash 4H Irons Launcher HB, 4 through PW Wedges CBX2, 54 & 60 degree Putter Seemore Si1 Putter Ball Titleist pro v1x Other Link to comment Share on other sites More sharing options...
GrumpyGolf Posted July 1, 2022 Share Posted July 1, 2022 20 minutes ago, fozcycle said: Got home yesterday from a round at my club…..only to find that the par 5 #14 hole did not register anything. So I set about adding the shots. SS missed an entire hole in the middle of my round! Never missed an entire hole. I have missed shots more than I would like, but never an entire hole. My biggest problem lately has been when I am looking at the round afterwards, it has me putting from 65+ yrds off the green and then one putting from a foot. That happened on three holes on my last round. tony@CIC and cksurfdude 2 Quote Driver: Ping G410 10.5 degree ALTA CB 55 RED STIFF Fairway: Cobra FLYXL 3 & 5 Hybrid: Cobra FLYXL 4 & 5 Irons: Cobra FLYXL 6 - P w/ Mitsubishi Rayon KURO KAGE Black Parallel Graphite Iron Shaft STIFF Wedges: Edel SMS 50, 54, 58 degree with KBS STIFF 2g/8g/10g Weight Setup Putter: Odyssey Stroke Lab 7 Putter w/ Graphite & Steel Shaft and Pistol Grip Ball: Bridgestone Tour B X GPS: Shot Scope V3 w/ Trackers "You don't HAVE to go play golf, you GET to go play golf." - Harvey Penick Link to comment Share on other sites More sharing options...
tony@CIC Posted July 1, 2022 Share Posted July 1, 2022 Fingers crossed I got my wife's V3/App fixed. For those of you challenged by the App in the future here's what I did. Signed out of the App Deleted the App Hard reboot of the phone Hard reboot of the watch (top left and right buttons) Reinstalled App and signed in Went into iPhone Settings scrolled down to the App and duplicated the same configuration on her phone as what I have on my phone (Bluetooth is turned on - see pic below ). Opened app and turned on the watch - I immediately got the pin, entered it and was able to sync her rounds. What made the difference from the other 10-12 times I tried ? No idea, but I will admit I didn't check the Shotscope configuration in iPhone settings (note; nothing in SS support referred to this) . cnosil, MattF, ryan.mzzz and 1 other 4 Quote Left Hand orientation SIM 2 D Max with Fujikura Air Speeder Shaft Cobra Radspeed 3W/RIptide Shaft 410 Hybrids 22*, 26* Cobra Speed Zone 6-GP/Recoil ESX 460 F3 Shafts SM7 54* Wedge Glide 3.0 60* Wedge O Works putter V3 NX9-HD - 4 Wheel EZGO TXT 48v cart - too many shoes to list and so many to buy And BAG Boy Golf Balls: Vice Pro Plus 2020 Official Tester Beginning Driver Speed - 78 2019 Official Tester 410 Driver 2018 Official Tester C300 Link to comment Share on other sites More sharing options...
JerryB Posted July 1, 2022 Share Posted July 1, 2022 7 hours ago, fozcycle said: Got home yesterday from a round at my club…..only to find that the par 5 #14 hole did not register anything. So I set about adding the shots. SS missed an entire hole in the middle of my round! That's happened to me two or three times. Basically like it locks up for a hole, then picks up again. Weird. tony@CIC, fozcycle, cksurfdude and 1 other 3 1 Quote Cobra Aerojet Max driver Cobra Aerojet Max 3 wood and 7 wood Cobra Aerojet 4/5/6 hybrids Cobra Aerojet 7-PW, GW Cobra Snakebite 52° and 58° wedges Cobra King Stingray 20 putter Link to comment Share on other sites More sharing options...
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