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And I get things come up and this isn't his full time job. However, you need to communicate delays to customers and provide updated estimated completion dates.

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In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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Here's my Nike Method Matter I just had finished by BOS. Very happy with the results and the 3 week door to door turnaround. Had them strip the original black finish, buff out the blemishes, and put

It's almost done!

Quick update. He said it'll be free and he'll pay for express shipping back to me once he finishes it.   Even though it's been a long wait I told him I still want to give him some compensation. He's

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Anyone close enough to “stop by”.

 

 

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Yea Rick I actually work in the city he runs this business at. I don't think it would be professional to pull up in an ambulance or fire truck lol

 

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He responded this evening that he should have the dlc batch tomorrow. Apparently he doesn't do the dlc himself. Still waiting for him to get me an ETA since Friday marks 8 weeks (originally told 3-4)

He's not doing himself proud. Even if he's running behind he should be communicating this to the customer. Ignoring customers is not professional.

 

 

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Rick

 

 

Left Hand, 

Driver; Ping G410 Plus

5 Wood; Cally Steelhead 

5 Hybrid; Cally Steelhead

Irons; Ping G410 5-SW & Mizno 919 Hot Metal 5-SW

Putter; Waaay too many to list

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He's not doing himself proud. Even if he's running behind he should be communicating this to the customer. Ignoring customers is not professional.

 

 

Sent from my iPhone using MyGolfSpy

Agreed its not a good look.

In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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If I were you, I'd use this experience as leverage and try to get a discount. It doesn't hurt to try, plus it often works.

 

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2017  :taylormade-small: M1 460, Project X HZRDUS Black 6.0

:mizuno-small: JPX EZ 3 wood
:cobra-small: Fly-Z 4H
:mizuno-small: MP-60, 3i-PW, True Temper Dynamic Gold
:mizuno-small: S5 54° & 58°, True Temper Dynamic Gold
:cameron-small: California Monterey
:titelist-small: Pro V1x

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If I were you, I'd use this experience as leverage and try to get a discount. It doesn't hurt to try, plus it often works.

 

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Why not, Worth a try.

 

 

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Rick

 

 

Left Hand, 

Driver; Ping G410 Plus

5 Wood; Cally Steelhead 

5 Hybrid; Cally Steelhead

Irons; Ping G410 5-SW & Mizno 919 Hot Metal 5-SW

Putter; Waaay too many to list

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Traded a lot of of messages with Kyle this morning and everything is good. He apologized for the what has gone on over the last month as his work and personal life have been extremely hectic. He shared some details and I completely understand.

 

Looking forward to getting my ER2 back soon

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In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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Traded a lot of of messages with Kyle this morning and everything is good. He apologized for the what has gone on over the last month as his work and personal life have been extremely hectic. He shared some details and I completely understand.

 

Looking forward to getting my ER2 back soon

thats great! I hope he realizes that an email informing you of the delay would have been nice.

 

 

Sent from my iPhone using MyGolfSpy

Rick

 

 

Left Hand, 

Driver; Ping G410 Plus

5 Wood; Cally Steelhead 

5 Hybrid; Cally Steelhead

Irons; Ping G410 5-SW & Mizno 919 Hot Metal 5-SW

Putter; Waaay too many to list

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thats great! I hope he realizes that an email informing you of the delay would have been nice.

 

 

Sent from my iPhone using MyGolfSpy

He did inform me of delays, unfortunately it lacked specifics around just how long those delays would be.

In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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He did inform me of delays, unfortunately it lacked specifics around just how long those delays would be.

It sounds like a beautiful refinished putter just in time for Spring.

 

 

Sent from my iPhone using MyGolfSpy

Rick

 

 

Left Hand, 

Driver; Ping G410 Plus

5 Wood; Cally Steelhead 

5 Hybrid; Cally Steelhead

Irons; Ping G410 5-SW & Mizno 919 Hot Metal 5-SW

Putter; Waaay too many to list

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Kyle has to get a full batch of putters for DLC ready to do a batch because it's not worth it otherwise. He's a good dude and he is also very busy. He has a lot of putters and I'm sure someone will get missed in communication occasionally. It happens.

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In The Bag
Driver: TaylorMade M2 (2017) w/ Project X T1100 HZRDUS Handcrafted 65x 
Strong 3 wood: Taylormade M1 15* w/ ProjectX T1100 HZRDUS handcrafted 75x
3 Hybrid: Adams PRO 18* w/ KBS Tour Hybrid S flex tipped 1/2"
4 Hybrid: Adams PRO 20* (bent to 21*) w/ KBS Tour Hybrid S flex tipped 1/2"
4-AW: TaylorMade P770 w/ Dynamic Gold Tour Issue Black Onyx S400

SW: 56* Scratch Tour Dept(CC grooves) w/ Dynamic Gold Spinner
LW: 60* Scratch Tour Department (CC grooves) w/ Dynamic Gold Spinner
XW: 64* Cally XForged Vintage w/ DG X100 8 iron tiger stepped
Putter: Nike Method Prototype 006 at 34"

Have a ton of back-ups in all categories, but there are always 14 clubs in the bag that differ depending on the course and set-up. Bomb and gouge. Yes, I'm a club gigolo.

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Kyle has to get a full batch of putters for DLC ready to do a batch because it's not worth it otherwise. He's a good dude and he is also very busy. He has a lot of putters and I'm sure someone will get missed in communication occasionally. It happens.

Yeah that's what I learned. They had an issue with delamination in their last batch so they had to make some adjustments to the formulation and are running everything through again because the batch wasn't up to his quality standards.

 

His communication has been so much better over the last week or so.

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In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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  • 2 weeks later...

Another beautiful weekend coming up that I'll be without my putter. Will be 10 weeks on Friday since he's received it. Getting harder for me to make excuses for him, regardless of what's going on in his life that is affecting the amount of time he can spend refinishing putters.

 

By the time I get my putter back it will be closer to 3 months than the 3-4 weeks I was told when I sent my putter.

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In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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Share on other sites

I just want my putter back in one piece

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In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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Share on other sites

Quick update. He said it'll be free and he'll pay for express shipping back to me once he finishes it.

 

Even though it's been a long wait I told him I still want to give him some compensation. He's got a lot going on outside this business and I just hope he learns how to balance his time after all of this. He does great work but sometimes you can't say yes to everyone or before you know it your supply of man hours can't keep up with demand.

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In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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Share on other sites

Glad he is making it right for you. Has to be hard starting up a side business and figuring out the time constraints.

:ping-small:                      400 Driver (8*)                      UST ATTAS Punch 6S

:cobra-small:               F6 Baffler (16*)                      Matrix Red Tie 65Q4

:titelist-small:                        816 H1 Hybrid (21*,23*)        Diamana S+ Blue 82 HY

:srixon-small:                        Z765 (5-PW) +2*                    Aerotech Steelfiber i110cw

:titelist-small:                        Vokey SM5 50.08F 54.10M   Aerotech Steelfiber i110cw

:callaway-small:                         PM Grind 60*                         Dynamic Gold S400

:ping-small:                      TR 1966 Anser 2

 

:srixon-small: Z Star ball        

:ping-small:  Pioneer Cart Bag

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Quick update. He said it'll be free and he'll pay for express shipping back to me once he finishes it.

 

Even though it's been a long wait I told him I still want to give him some compensation. He's got a lot going on outside this business and I just hope he learns how to balance his time after all of this. He does great work but sometimes you can't say yes to everyone or before you know it your supply of man hours can't keep up with demand.

Nice gesture on his part for the N/C but your right you have to give him some compensation. This is a great learning experience for him.

 

 

Sent from my iPhone using MyGolfSpy

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Rick

 

 

Left Hand, 

Driver; Ping G410 Plus

5 Wood; Cally Steelhead 

5 Hybrid; Cally Steelhead

Irons; Ping G410 5-SW & Mizno 919 Hot Metal 5-SW

Putter; Waaay too many to list

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It's almost done! IMG_49561.jpg

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In my :mizuno-small: BR-D4 Stand Bag

:ping-small: G410 LST 9* VA Nemesys 65X
:ping-small: G410 LST 14.5* Tour AD DI 7X
:titelist-small: 818 H2 20* Tour AD DI 85X
:mizuno-small: MP20 HMB 4 Tour AD 95X
:mizuno-small: JPX 919 Tour 5-PW Oban CT 115 X(-)
:titelist-small: Vokey SM7 49F - 54S - 59D
:mizuno-small: M Craft II
:bridgestone-small: Tour B X
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