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hckymeyer

2018 Official Forum Member Review - Arccos 360 w/ Caddie 2.0

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Hmmmmm it's been a week. Might be worth giving them a nudge, but you'd also think that they'd want to keep you updated on progress.

I am curious as to why the delay. At least send me a tracking number or something for the putter tag. It's not the worst experience I've had, but it is curious compared to what other people have experienced. Everyone has really sung the praises of their client experience and I was initially very impressed. Now I'm questioning things a little bit. We shall see.

 

 

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Hmmmmm it's been a week. Might be worth giving them a nudge, but you'd also think that they'd want to keep you updated on progress.

 

I had them send out a new putter sensor when the kit first arrived the initial one was DOA. Contacted them Friday, sensor arrived by next Tuesday for their London office.

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I had them send out a new putter sensor when the kit first arrived the initial one was DOA. Contacted them Friday, sensor arrived by next Tuesday for their London office.

My initial package came from Pennsylvania and as I'm in Michigan, I wouldn't think it would take too long to arrive. I'm happy to hear your experience went well. I'm hoping I'm just an outlier.

 

 

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This is the reply I received from Arccos on the subject. Worth going through the USGA letter

 

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Please see the link below which explains our conformity with the USGA (note, this does not apply to ALL local rulings):
Although there is wind in tournament mode, it is pre-set data and does not adjust as you play. It was all accessible before the round, therefore it is permitted. In other words, the wind you see is exactly the speed it was when you downloaded the course and started the round.
The caddie feature can still be used for club suggestions off the tee as any human caddie would be able to do during a tournament.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
I've contacted the R&A about the same issue will keep you posted.

 

This is exactly what I received when I asked them. However I let them know that the wind was changing during the round. Once I noticed that I stopped using in tournaments. Honestly I haven't checked it recently so it may be fixed now. 

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I have been using it for about 20 rounds it has been great. I was surprised with the distances of my clubs. I wish they would let you set tee boxes so you can do planing before the round also put landing zone distances 200 - 50

 

 

 

 

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Just finished another round and am still having the same struggles with dropped shots. On the first hole it didn't register a single shot and said I had 3 putts when I only had 2. I really want to like the system because I see the potential, but it is making it difficult to enjoy as I am manually adding the majority of my shots throughout the round.

 

 

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Just finished another round and am still having the same struggles with dropped shots. On the first hole it didn't register a single shot and said I had 3 putts when I only had 2. I really want to like the system because I see the potential, but it is making it difficult to enjoy as I am manually adding the majority of my shots throughout the round.

 

 

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Yep, bummer palvord. Exactly my thoughts on the system.

 

 

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Just finished another round and am still having the same struggles with dropped shots. On the first hole it didn't register a single shot and said I had 3 putts when I only had 2. I really want to like the system because I see the potential, but it is making it difficult to enjoy as I am manually adding the majority of my shots throughout the round.

 

 

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That really sucks, it will be very interesting to see how Arccos try to resolve this for you. In the meantime keep up the great work 😁😎

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I am curious as to why the delay. At least send me a tracking number or something for the putter tag. It's not the worst experience I've had, but it is curious compared to what other people have experienced. Everyone has really sung the praises of their client experience and I was initially very impressed. Now I'm questioning things a little bit. We shall see.

 

 

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My replacement putter sensor has arrived! I was also given a different type of putter sensor so I can compare and contrast which works better for registering my putts. I'm looking forward to seeing how his improved my experience with the system.

 

IMG_0656.JPG

 

 

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My replacement putter sensor has arrived! I was also given a different type of putter sensor so I can compare and contrast which works better for registering my putts. I'm looking forward to seeing how his improved my experience with the system.

 

attachicon.gif IMG_0656.JPG

 

 

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The sensor for the Pistol Grip looks good... 

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The sensor for the Pistol Grip looks good...

That's the one I'm going to try first as it seems different than the one that initially came in the set. Should be fun!

 

 

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It will be good to see how that Pistol grip sensor fits once you have it on.

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Palvord,

thanks for your honest assesment on this in regards to the missed shots.

I look forward to hearing more about this topic.

Keep up the great work

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I'm in my second season with the 360 system. I've tried different methods of shot and statistical tracking over the years and I like this the best. As much as I like It, and have recommended it to friends it is not bullet proof.

 

I've never had a shot register that I didn't hit - except for the putter. After every hole I take a quick look to see if it got the putts right. It usually does - and the errors is usually a missed putt. Not sure why that is, but that's the typical error. It is also super easy to correct with the + or - sign on the main screen.

 

If you flub a chip and are hitting again from only a few feet away it'll think it's the same shot - but hey, that's operator error, can't blame Arccos for your/my poor play.

 

I've had three sensors quit working in the last year. That can be infuriating during a round when you realize that you 7 iron or putter sensor won't work. You stop and using the diagnostics tools try to reactivate it - kinda blows your zen. But to Arccos credit they've shipped me a new one each time.

 

They do have a pretty responsive support team.

 

My one wish - that Arccos would have a button to “mark flag location” that you could tap when you are at the flag. There is a method, but this would be so much easier.

 

As to the caddie function - I don't use it to plan what I should use off the tee or strategy - though perhaps I should and compare... but I do rely on it for club selection on approach shots. On those occasions I don't take Arccos' advice I usually wish I had. It knows something about the wind I don't. At first i had trouble trusting it on severe elevation changes but now, especially on a course I haven't played before I don't even think twice. The only thing the caddie doesn't know is what club I have more trust in.

 

And the caddies is lousy at helping me with my mental game when I need to par the last two holes to break 80...

 

I accept that the intersection of smart phones, Bluetooth and all this stuff is not perfect and the errors I've had are more than offset by the successes. I love the stats.

 

My chief complaint and nagging gripe - and it may just be my course or it could be the gps chip in my iPhone - it's always a little off on where I'm physically at. This is most pronounced on and around the green. I don't know if the Sattelite image was taken at a severe angle, or my gps is off but I've often found Arccos thinking I'm on the green when I'm off and visa versa. I've sent them pictures of me standing in the green and a screen shot of the app showing my well off. And some holes are significantly off, while others seem just fine. At my request - another testament to their customer service - they remapped my course. So I don't know what it is.

 

Speaking of remapping - I made a trip to Dismal River in the Nebraska sandhills this summer and within 48 hours of my request they mapped the course and uploaded it into their system. I really appreciated that.

 

Final thought, I'm nitpicking some things, but the sensors will be on my clubs for a third season next spring.

 

 

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Wafflehouse

 

Great post.

Thanks.

 

There is great information on the shot scope thread and oh boy,is it getting hard to choose.

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I'm sure I'll be picking up either shot scope or this for next golf season. How have you all going the battery drain on your phones to be?

 

If I use a normal gps app I find it eats about 10% battery per hour. How does this compare for you if you have used anything similar?

 

Keep up the good information guys, thanks.

 

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I'm sure I'll be picking up either shot scope or this for next golf season. How have you all going the battery drain on your phones to be?

 

If I use a normal gps app I find it eats about 10% battery per hour. How does this compare for you if you have used anything similar?

 

Keep up the good information guys, thanks.

 

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I typically play first thing in the morning - so I start fully charged. Read Twitter as I'm walking around, a few blogs, something to keep my mind on something other than obsessing on that last shot...

I turn off all the other apps other than twitter email and safari.

 

Arccos running constantly. Very rarely do I take a phone calls.

 

I usually walk off the 18th with 40% battery left. Usually takes me 3 hours and 15 minutes to play (lots of hills and distances between holes).

 

I'm using an iPhone 8.

 

There are things I could do to save more battery power, but suffice it to say I have to plug the phone into my car charger as soon as I'm done.

 

When playing in the afternoon, I've got a spare battery pack with me for work purposes...

 

 

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I typically play first thing in the morning - so I start fully charged. Read Twitter as I'm walking around, a few blogs, something to keep my mind on something other than obsessing on that last shot...

I turn off all the other apps other than twitter email and safari.

 

Arccos running constantly. Very rarely do I take a phone calls.

 

I usually walk off the 18th with 40% battery left. Usually takes me 3 hours and 15 minutes to play (lots of hills and distances between holes).

 

I'm using an iPhone 8.

 

There are things I could do to save more battery power, but suffice it to say I have to plug the phone into my car charger as soon as I'm done.

 

When playing in the afternoon, I've got a spare battery pack with me for work purposes...

 

 

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Thanks. 60% in under 4 hours is a noticeable drain. Not a deal breaker, but something that you need to make sure you plan on a little.

 

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So this weekend I confirmed that Arccos is not tournament legal. Here is pic at first tee, note the wind.

 

IMG_1419.JPG

 

Here is another at 5th tee, again note the wind

 

IMG_1420.JPG

 

My guess is that when the app closes and reopens it recalculated the wind. Will be sending an email to support.


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